Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LRSOS2706D) model. We understand how important it is for your appliances to work efficiently and reliably. We strive to provide high-quality products that meet our customer's needs and expectations. To fix this, ensure the freezer's temperature is 0 and -4 degrees Fahrenheit. The ice will be produced slower if the freezer temperature is set warmer. Ensure the water line is connected to the unit and the home valve and that the line is not pinched or kinked. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hey there! We want to help get your freezer working again and make sure that you're taken care of. This link (http://spr.ly/6427qC85t) offers different troubleshooting tips to help keep your unit cool. So we can make sure everything is up and running, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the troubleshooting you've already tried. We're ready to help! *Josh