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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 561-570 of 676 reviews
Apr 25, 2022
ChiefCFD
5 out of 5 stars review

had the features that we wonted

[This review was collected as part of a promotion.] Has the capacity that we were looking for and both the door ice and drink also with the craft ice in the freezer. However we had trouble with the craft ice overflowing the forms and creating a ice block in the tray. Service came within two days to repair it. But the problem still happens and we are awaiting the return of the service man with a new unit.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Sep 22, 2024
Anonymous
5 out of 5 stars review

wife likes it

[This review was collected as part of a promotion.] bought it a couple of months ago and we love it. only complaint was it took a will to get the ice cubes to stop tasting funny. Threw a 5 0r 6 bunkers of ice away and it stopped. i think it was the water line they made me buy. before they would hook it up.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG

Hello, Roger. We appreciate you sharing your experience with your LG Refrigerator. It’s great hearing that you’re loving it after a couple of months. Ice can sometimes pick up a taste when a new water line is installed, so it makes sense that it cleared up after a few batches — sounds like everything is running just the way it should now. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 2, 2022
Dwayne the Handyman
5 out of 5 stars review

Great unit ~ Useful Features ~ -7 degrees Freezer

[This review was collected as part of a promotion.] We got this model because it has a lot of useful features. We really like the Craft Ice. It makes nearly perfect ice globes that melt much slower and are nearly crystal clear. And we still have the regular ice. Having the ability to see inside the fridge by just tapping on the front glass panel twice is a real useful feature and makes it so we are not standing in front of an open door looking for something. It took me quite a while to get it leveled and get the doors even. But I eventually got it just right. I had a very difficult time getting the freezer door adjusted at first. It would seal at the top and bottom but not in the middle but once I got it very close I left it alone for a couple of days and it eventually sealed all the way.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Jan 11, 2023
Apsis 0215
3 out of 5 stars review

Craft ice maker died 5months in, app is sad

[This review was collected as part of a promotion.] Make sure to take a snapshot of your receipt and save it to Google photos. Brand New tap on glass to see in, works good as a fridge, door shelves hold a copy of milks. Took a month for it to come in. We bought this model for the Craft ice maker which stopped 5 months in. Went to the app which says everything is alright but apparently doesn't include and ice maker diagnostics. Just put in a request for warranty support. Will see how that goes

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We want to thank you for taking this time to communicate with us about your experience with your refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, and we will be happy to assist you further. Thank you. ^Jolly

Nov 29, 2024
STEPHEN OGINNI
5 out of 5 stars review

I have the best and greater experience

[This review was collected as part of a promotion.] This is the best company for anybody to use. I recommend this to a lot of people. They are very reliable and they are ready to help no matter how the situation may be. Just want to use your opportunity to say thank you Rodrigo to LG for your support and technical Thank you you

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG

Hello, Stephen. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that our reliability and support have impressed you and that Rodrigo provided excellent technical assistance. It’s wonderful to know the dedicated service has made such a positive difference for you. To ensure your product continues to run efficiently you can perform a power cycle by unplugging the unit for thirty seconds to refresh the system. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 29, 2021
JamesDAZ1
4 out of 5 stars review

Good storage space,

[This review was collected as part of a promotion.] Fridge works like a fridge, seemed to take a long time to cool down even with preloading it with frozen food and some ice bags to get it going. Regular and craft ice took a long time to start production but seems to be going ok now. Nobody seems to really use the knock door, would have been better off getting the one with the camera so we could check the fridge while shopping. Working on a problem with the door bins falling out with LG, so we will see how good their warranty is.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Aug 23, 2024
CBurden
4 out of 5 stars review

Best fridge we have ever had.

Going on a month now & it seems to be working just fine. Having the window has been fun, & of course the ice & water dispenser. I'm not happy with the taste of the water yet. I'm hoping it'll eventually be toy liking. The ice has seemed to taste reasonable. I put a thermometer in the door with a remote sensor in the freezer side. The fridge is set at 37 but the temp never gets below 42 in the door. But if I put the sensor in the back it's right at 37°. So the door usually sits around 44°. The freezer is right on 0° thru-out. Should I be concerned about the door temp where we keep milk?

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Nov 5, 2023
CharmCarm
4 out of 5 stars review

Great Fridge - Needs A Better Way To Close Door

[This review was collected as part of a promotion.] We have had this refrigerator for about 2 years, the only Major Complaint is closing the refrigerator door. To close the door you literally have to reach around and pull the door closed. Because the door is so wide, It's really inconvenient and you make some serious fingerprints on the door. Then I noticed we were pulling the door shelves to close the door, this causes strain on the shelves. Our shelves started falling down breaking all our items and the shelf cracked. The design flaw is in the door if there was a little lip or pully on the door it would make a much better product!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Feb 21, 2022
Pattyav
5 out of 5 stars review

Love my refrigerator

[This review was collected as part of a promotion.] I bought the refrigerator 6 months ago and I love my refrigerator so much space, love that it makes two kinds of ice, it makes circle ice for drinks and the regular ice. Also it’s side by door freezer ones and regular on the other love. I recommend this refrigerator to everyone.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Nov 1, 2024
GThrapp
2 out of 5 stars review

Great refrigerator, terrible ice maker!

We love our LG refrigerator but have had several problems with the ice maker and craft ice maker. Both have been replaced but are now not working again. I did the diagnostics with the app and was told we would receive a replacement ice maker and craft ice maker and would install it on our own if they included replacement filters. We still have not received the replacement and currently have no ice or craft ice.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Digital Care Team

Hey there, we’re glad to hear you’re enjoying the refrigerator overall! It sounds like we need to take a closer look at the replacement process for your ice makers. Send us a private message at @LGUSSupport, we’ll be happy to check on your replacement request and make sure you get the support you need to keep everything running smoothly. ^ Diego