Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Hi Coco, we understand you're having difficulty resolving the bad taste in the water dispensor your fridge. We're here to assist! Please note different types of water lines can impart different odors and tastes, such as plastic, rubber, or even chemical. The issue may be due to your water line. You can check to see if this is the case by pulling the fridge out of power, turning off the water supply, and disconnecting the water supply line from the fridge. Once disconnected, turn the water supply on and check the taste of the water from the line. If the taste is present, your water supply line could be the cause of the taste. As you said you've changed the filter and flushed water, please reach out to our team on Facebook and Twitter at the handle @LGUSSupport. We'd be happy offer further support. Feel free to send us a DM/ PM on Twitter or Facebook! ^Chris

Hi. Thanks for sharing your thoughts about your LG Refrigerator! Sounds like you and your new washer are off to a fun start — learning curve and all. And the grabber tool made us laugh… resourceful solutions always win. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Thank you so much for the amazing feedback Douglas! We’re thrilled to hear that you’re loving your new refrigerator. It’s fantastic to know that the quiet operation and spacious design are making a big difference, and the Craft Ice feature is definitely a game changer for keeping drinks cold without dilution. The Knock Knock feature is such a great way to stay organized, too! We’re so glad it’s making your life easier and more enjoyable. If you ever need anything, we’re always here to help, just a private message away through our social media platform @LGUSSupport! Enjoy your refreshed fridge experience! ^Anthony

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hi, Gloria. Thank you for sharing your experience with your LG Refrigerator (LRSOS2706D) model. It’s great to hear that our support team was able to quickly assist you and get a replacement craft ice maker and water filter sent out — and that the installation instructions were simple to follow. We’re glad the process was smooth and taken care of at no cost to you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy