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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 551-560 of 707 reviews
May 1, 2022
Reviewer name: Saltyice
3 out of 5 stars
3 out of 5 stars review

Great except….

[This review was collected as part of a promotion.] I along with 3 other friends that have this fridge for some time now, have the same issue; Salty Craft Ice. If you taste the craft ice only, ice on its own, its like a salt lick. The water and other ice are fine. No reasonable explanation for it yet. Also the senthru feature seems cool until your condiments are blocking the view of everything else in the fridge.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

Thank you for providing this feedback and we will be happy to pass this along to our product developers.^Sandy

Apr 9, 2022
Reviewer name: pzing
5 out of 5 stars
5 out of 5 stars review

Love the craft ice maker!!!

[This review was collected as part of a promotion.] We bought this refrigerator 3 weeks ago. plenty of room for everything. Looked long and hard for the right one. Finally settled o the LG. The only downfall is that I wish it would make ice faster. Couldn't be happier. Hope it lasts a long time!!!

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Nov 29, 2024
Reviewer name: STEPHEN OGINNI
5 out of 5 stars
5 out of 5 stars review

I have the best and greater experience

[This review was collected as part of a promotion.] This is the best company for anybody to use. I recommend this to a lot of people. They are very reliable and they are ready to help no matter how the situation may be. Just want to use your opportunity to say thank you Rodrigo to LG for your support and technical Thank you you

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG

Hello, Stephen. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that our reliability and support have impressed you and that Rodrigo provided excellent technical assistance. It’s wonderful to know the dedicated service has made such a positive difference for you. To ensure your product continues to run efficiently you can perform a power cycle by unplugging the unit for thirty seconds to refresh the system. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 21, 2024
Reviewer name: Curtis1992
4 out of 5 stars
4 out of 5 stars review

Nice design

[This review was collected as part of a promotion.] Just bought this over a month ago, super happy with the decision so far. Only rating a 4 since we haven’t had it long. I love that it makes two separate ice cubes! I believe that’s my favorite part! Yes it’s cool that you can knock and the light comes on, but honestly I think I’ve only done that once since having it.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Sep 7, 2024
Reviewer name: RefrigeratorLG 1212
5 out of 5 stars
5 out of 5 stars review

2+ year owner

[This review was collected as part of a promotion.] We have had this refrigerator for 2+ years! We love it! Craft ice is amazing, great water pressure. I likely would have given it more of a 4.7 instead of a 5 ⭐️ only bc of the smaller than normal freezer storage & the regular ice isn’t great keeping up at times but overall it’s been an enjoyable refrigerator:) I would buy it again!

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Digital Care Team

Hello there, we understand how much you’ve been enjoying your LG LRSOS2706S Side‑by‑Side Refrigerator, and we appreciate you sharing your experience after more than two years of use. It’s great hearing that the craft ice, strong water pressure, and overall performance continue to stand out. This model is built for long‑term reliability, and it’s wonderful knowing it’s still delivering for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Dec 24, 2023
Reviewer name: Micks66
2 out of 5 stars
2 out of 5 stars review

Craft Ice maker does not work.

This refrigerator is really nice, easy to organize everything. The ice machine is terrible. We've tried online troubleshooting and have not had success. It was really great when the craft ice machine worked everyone loved it. The fridge is less than a year old.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Digital Care Team

Hi Micks, thanks for sharing your experience with the LRSOS2706D refrigerator — we’re glad to hear you’ve enjoyed its layout and organization, but we understand how disappointing it is when the Craft Ice maker doesn’t perform as expected. This model features LG’s Dual Ice Maker with Craft Ice™, designed to produce slow-melting round ice for premium drinks. If troubleshooting hasn’t resolved the issue, here are a few steps that may help: Craft Ice Maker Tips Reset the ice maker: Press and hold the Test button until you hear a chime. This can restart the ice-making cycle. Check the water line: Make sure it’s securely connected and not kinked or blocked. Verify freezer temperature: The freezer should be set to 0°F or lower for optimal ice production. Clear frost or debris: Inspect the ice maker compartment for buildup that could interfere with operation. Run Smart Diagnosis™: If your fridge is connected to the LG ThinQ app, this feature can help identify issues. You can find more detailed troubleshooting steps here: https://www.lg.com/us/support/help-library/lg-refrigerator-craft-ice-troubleshooting--20153135622329 For any further assistance, feel free to DM us at @LGUSSupport. ^Rich

Feb 9, 2023
Reviewer name: greenie00
3 out of 5 stars
3 out of 5 stars review

Flimsy door bins fall off. Close the doors gently.

Bought this refrigerator a week ago. Agree with a previous review that even with the "Ice Plus" feature the refrigerator ice machines are disappointing. My main complaint is the door bins can't hold much without falling out and if you don't close the door gently the bins fall out. I had to silicone the top two bins in place just to address that problem. Other than that the refrigerator works well. The WiFi hook-up was not an easy process but when it finally took the refrigerator did a firmware update and the "Smart Things" app does well. I'm giving this a "3" rating mainly because of the poor quality of the plastic bins. They should have been a little stronger. I would not recommend this refrigerator for families with children that cannot be taught to just let the door close without controlling it.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Mar 4, 2022
Reviewer name: MJ1959
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Had this refrigerator for 2 months now and I love it! Really happy with the space and bought this because of the craft ice maker. It takes a long time to make ice initially, but now I have plenty of craft ice. It is just me and my husband, so I'm waiting to see if there's enough ice for a party.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Jun 1, 2022
Reviewer name: Mel45
5 out of 5 stars
5 out of 5 stars review

Great Features and lots of space.

[This review was collected as part of a promotion.] Works great very quite and more space than the larger French Drawer we replaced this with. The lighted window in the door is more for fashion than practical use but I can see some people might find it handy such as baby bottle etc;. The ice maker is my favorite part as it makes as much or more than we use normally plus it also makes the large round craft ice cubes which are nice to keep drinks really cold. Ice and water are available from the freezer door however you do have to open the door to get the round cubes which are in a separate storage container at the top of the freezer.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
May 2, 2022
Reviewer name: Christy59
5 out of 5 stars
5 out of 5 stars review

Stylish Looks

[This review was collected as part of a promotion.] I bought this product about a month ago and I'm in love. The ice maker has 2 seperate compartments, one makes tennis ball sized ice that last a while in your drink and then standard sized ice cubes. I live that we never run out of ice. The stylish look adds beauty to my kitchen and I spend a lot of time in there cooking. I love the stainless steel and the front of the fridge lights up without opening the door for a quick glance to see if I'm out of milk easily. The motor runs quietly compared to my previous refrigerator brand. This refrigerator/freezer has so much space, it easily held all my products that was in a full size bottom freezer with space to spare. I'm delighted with our purchase. My sister and other guests love my new fridge also.

Review from lg.com
Helpful?4SESO4BN9O7614183524101