Bought a few months ago and the ice maker has been nothing short of maddening. Forget the long amounts of time wasted on getting help over the phone and through chat. The ice maker has made my life miserable. The repairman was a week wait, he came in and said they have had tons of issues with these and simply replaced it. Of course the new one is no better. I have to reset the thing just to get it to turn over and dump the 8 small cubes.

I bought this refrigerator last December and loved it. One of the things I loved most was the craft ice machine. Well, that lasted about 4 months and the repair people are having a hard time finding me parts. Overall, I still love the fridge but disappointed.

[This review was collected as part of a promotion.] My husband and I were in the market for a new fridge and we researched everything. The LG was a perfect match! The side-by-side was intriguing as we were replacing a French door style. One of our concerns was if the freezer would hold a frozen pizza-and it does! The roominess on both sides have been optimal. The transparent door really makes one “keep it neat “ and we have a really good looking interior, if I say so myself! We have been very pleased with the standard ice and the craft ice, kinda fancy!! We would certainly recommend this fridge and are very pleased we purchased it!

[This review was collected as part of a promotion.] We just opened the box to our new fridge and the water dispenser is stuck on cubed ice. It won’t change to water or crushed ice. Sensor must be bad. Can’t get anyone from LG to help. Been a frustrating mess!!

[This review was collected as part of a promotion.] I have owned my LG side by side for about two months now. I love a lot of the features with this fridge. Side by side feature….deep shelves…great consistent cooling on both sides….door in door feature for those frequently used fridge items….ice/water dispenser….smudge proof outside finish….very quiet….energy efficient. A feature that I really like that was not a buying point for me is Craft Ice. I use it more than I thought I would. Only drawback for me at this point in ownership is there are no baskets for food in the freezer. It would be very helpful to able to pull out a basket of some food rather than a loose pile of frozen food. Overall pleased with my purchase. A good price for a excellent appliance. Set up was right on time, done professionally, and old fridge hauled away.

I liked the style and look of this refrigerator and the storage room. At first I was concerned that it would not hold as much as my French door style but it has plenty of room. I have had it for a month and so far I am very happy. At first I had issues with the ice maker not producing so I contacted customer service and found them to be helpful and resolved the issue for me. So after a month of use I am happy with my purchase.

[This review was collected as part of a promotion.] We just love our new craft ice refrigerator. It’s truly amazing and we are the rave of all our neighbors. Unlike past refrigerators we have purchased we have no complaints with this unit. Thanks LG. Timothy Sall

I bought our new fridge when our old one went out in November. I was hesitant to get another LG because the other one had many problems. However, it was in stock and I liked the features. Other than the craft ice maker going out within 6 months, we have been pleased.

I have had this refrigerator about two weeks and can report that I am very pleased with it so far. It’s very roomy and I especially like the craft ice feature. I like the energy saving feature, as I live off grid on solar power only. It runs flawlessly. I would recommend.

[This review was collected as part of a promotion.] The LG refrigerator is fine, but the installation/installers were a disaster. So much confusion, that it took 4 sets of 2 people/ 4 visits for the installation problem to be done, and at this time the water problem still isn't fixed.