[This review was collected as part of a promotion.] Purchased this refrigerator a month ago. All the features work fine. I am unable to connect this device to the phone app. I spent 40 minutes on the phone with the help team and they we unable to help.

Well I've had the fridge almost a month now and it is a great addition to my kitchen. I love the craft ice although it does take a while for it to make. The regular ice maker seems to have a hard time keeping up with demand but it has been quite hot lately so demand has been high. Also like the black stainless steel because magnets don't stick to it . Lots of room inside and the water filter is a snap to change out. Still trying to get used to not having protruding handles on the doors but these things take time. All in all I am quite satisfied with this purchase.

[This review was collected as part of a promotion.] Owned this refrigerator for a couple of months now. Enjoy the space inside. My only dislikes are the fridge door closes hard and had to replace my craft ice maker already because it was not sealing properly and dumping water inside the freezer.

[This review was collected as part of a promotion.] Great concept with the craft ice maker. It is the reason we purchased LG. Unfortunately like with any new idea and product their are some shortfalls and bugs to work out. The Craft ice maker freezes up constantly and will not dump ice balls out. Water tries to fill again and overflows into ice bin making a solid ice block. Finally the ice maker broke after only 3 months because the mechanism that vibrates and bangs (very loud every night) to loosen the ice couldn’t break the iced up tray in order to dump the ice balls into the bin. Would not buy again. Maybe they will perfect it in the couple years. LG has come out and replaced the craft ice maker under warranty but I assume since its the same model ice maker it will continue with the same problems. Read many reviews with this same issue.

I bought this refrigerator last December and loved it. One of the things I loved most was the craft ice machine. Well, that lasted about 4 months and the repair people are having a hard time finding me parts. Overall, I still love the fridge but disappointed.

I have had this fridge for 2 months and I love it. I love the ice and water dispenser and I really love the fact that you can tap on the glass fridge door to turn and the ight on and see what's inside without having to open the door, thus saving energy and my electriv bill. I haven't found a use of the Wi-Fi capability yet. I do really like the large capacity.

I bought about a month ago and I love it! The different Ice options are great I personally love the chopped ice! It is spacious the things kept on the door stay as cold as the stuff on the shelves. Not to mention I can knock on the front of the door and look inside to see if I want something in there rather than stand there with door open.And this can connect to app where I can control the temperature of fridge make craft ice right from my couch

[This review was collected as part of a promotion.] I am very happy with everything, I bought filters and I asked for a guarantee for my Fridge ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

Great fridge, would not recommend buying from Sams Club. Their delivery window of 7am - 7pm was crazy, then delivery was canceled at 7:34pm (after taking off work and waiting). Had to reschedule the delivery, another 7am-7pm delivery window. Sam's said it was on their delivery contractor, RXO; RXO hung up repeatedly when called, when they finally answered, they said it was on Sam's Club swamping them with required deliveries. Neither were any help. Would absolutely recommend this LG refrigerator, but buy it from Lowes (lowes.com) or Home Depot (homedepot.com). Even direct from LG would be worth a try (lg.com).

This refrigerator worked wonderful for all of sudden it stopped working. The service man came out and worked on it. Then two weeks later it went out altoghether. The service man came and replaced compressor and another unit. It has worked beautifully since then, but I lost around $200 to $300 dollars worth of food. I was not happy about this.