Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Thank you so much for your kind words and for sharing your experience with LG. We are thrilled to hear that our team provided excellent service during your recent visit, leaving a strong impression. Your constructive feedback is invaluable in helping us improve and continue providing excellent customer service. ~ Tanisha

Thank you for sharing details and understand your concern in regards to your LG Side-By-Side InstaView Refrigerator! Your attempt to receive adequate assistance is not what we want to hear. We like our customers to receive exceptional service to make life more convenient. Please reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport with your contact information and the serial and model numbers of your unit. We'll be more than delighted to assist you! ~Rita

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. It’s great to hear that everything is now running even better than expected and that the design and performance are meeting your needs. This model is built with features like Door‑in‑Door access and efficient cooling technology, so it’s wonderful to know it’s serving your home well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy