Hi, there. Thanks for sharing your experience with your LG Refrigerator (LRSOS2706S) model. We understand how important it is for every part of the refrigerator to hold up well, especially the drawer glass and door shelving. Maintaining the structural integrity and durability of our interior storage options is a priority for us. Because these damages occurred within the initial months of ownership, we want to help you verify your coverage and secure the proper manufacturer-certified replacements. Please send an email containing your purchase receipt, delivery date, and serial number to our dedicated team at lgdigitalcare@lg.sprinklrsupport.com so we can immediately look into your options for replacement components. We're here for you! ^Juvy

We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. It’s great to hear that everything is now running even better than expected and that the design and performance are meeting your needs. This model is built with features like Door‑in‑Door access and efficient cooling technology, so it’s wonderful to know it’s serving your home well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

We appreciate your feedback, and we're sorry to hear that you had a negative experience. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hi, there. Thank you for sharing your feedback with us regarding your LRSOS2706S refrigerator. We're truly sorry to hear about the issues you've encountered, and we understand how frustrating it must be for the UV light to stop working right after the warranty period ended. We apologize for any inconvenience this has caused you. We strive to ensure that our products maintain their performance well beyond the warranty period, and we regret that this was not your experience. Regarding the UV light issue, our team recommends checking the power source and ensuring that the light is securely connected. If the problem persists, please reach out to us via private message on Social Media @LGUSSupport, and we'll be more than happy to assist you further with troubleshooting or exploring possible solutions. —Mau