Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hello, Bill. Thank you for taking the time to share your review regarding your LG LRSOS2706S Refrigerator. We value your feedback about the cooling issue you experienced and want to support you with your unit. As a preliminary step, ensure the coils on the back or bottom of the appliance are clean and free of dust, and verify that the temperature settings are properly adjusted to ensure optimal airflow and cooling performance. You can also explore additional troubleshooting steps for cooling performance at https://www.youtube.com/watch?v=c2GEZvlbtrQ. We are committed to working with you to ensure your appliance functions as intended. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello there, Rob! Thanks for sharing your note. Great hearing your refrigerator is giving you the double ice maker convenience and quiet performance you were hoping for. If you ever need anything later on, @LGUSSupport is always available. #LifesGood ❤️ ‑Rich

Hello there, Benny! Thanks for sharing your thoughts. Always great hearing your refrigerator is giving you that clean, modern look with those sleek hidden handles. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand your concern about encountering shipping issues, especially when the product is available at local stores. We strive to provide exceptional services and ensure a smooth and seamless experience. To address this situation, we recommend checking the availability directly with the stores you visited, as they may have insights on local inventory or potential solutions for purchasing. Sometimes, speaking with a manager can help clarify shipping options. If you continue to face challenges or have any questions about the refrigerator, please send us a private message on social media @LGUSSupport. We're here to assist you and ensure you have a smooth purchasing experience. Thank you for your patience, and we look forward to helping you. ^Juvy

Hello! Thank you for sharing your review of your LG LRSOS2706S refrigerator! We are happy to hear that your family really enjoys having the Craft Ice feature for your daily drinks. We also hear your feedback regarding the frequency of repairs needed for the ice maker, and we will certainly share your experience directly with our product team. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James

Hello. We appreciate you sharing your rating and feedback regarding your LG LRSOS2706S Refrigerator. We recognize your experience with the Craft Ice maker performance on your unit. You can check that the ice maker power switch is in the ON position and perform a test cycle by pressing and holding the test button on the ice maker for 3 seconds. For additional step-by-step guidance on ice production, please visit our guide: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOopN4-yKpmzXK0XuulenlbGMMvkck2Ic3clC_xyVDc651uZT7SvS. We want to help ensure your kitchen setup operates smoothly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, there. Thanks for sharing your experience with your LG Refrigerator (LRSOS2706S) model. We understand how important it is for every part of the refrigerator to hold up well, especially the drawer glass and door shelving. Maintaining the structural integrity and durability of our interior storage options is a priority for us. Because these damages occurred within the initial months of ownership, we want to help you verify your coverage and secure the proper manufacturer-certified replacements. Please send an email containing your purchase receipt, delivery date, and serial number to our dedicated team at lgdigitalcare@lg.sprinklrsupport.com so we can immediately look into your options for replacement components. We're here for you! ^Juvy

Hello, Hendo. We appreciate you sharing your experience with your LG LRSOS2706S Refrigerator, and we want you to have cooling performance you can rely on long‑term. When a compressor stops working after several years, it can sometimes be tied to airflow restrictions, ventilation spacing, or a component that isn’t communicating properly with the cooling system. Walking through the steps for diagnosing cooling performance can help clarify what may have contributed to the issue: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 We’d like to take a closer look at your case and assist you directly. Please email us at lgdigitalcare@lg.sprinklrsupport.com so we can review your repair history and help further. LG Digital Care ^James