Bought refrigerator less than a year ago. Ice maker died but once we scheduled the warrantied repair, it literally took 5 minutes to swap out the bad with the new. Do we really need craft ice? Gimmicky for a party. Do we really need to knock on the door to see what's inside? The grandkids enjoyed playing with it for about three knocking occasions. The "UVnano" light on the ice/water dispenser is questionable and am still not sure of its importance. Verdict: keep the fun ice but ditch the knocking on the door and eerie light feature. Every time a new part is installed, the warranty for that part should start anew.

[This review was collected as part of a promotion.] I love my new LG refrigerator. The side-by-side design is great and functional. I also like the lighting inside when the door opens. Plenty of space and the shelves are easy to clean. The smart refrigerator is great! Very happy with the purchase!

[This review was collected as part of a promotion.] I really love my refrigerator. The only problem I have with it is the craft icemaker, which had to be replaced, and was easy to install the new one. The warrantee is also great. Having two ice makers is a fantastic idea and is the reason I bought this particular refrigerator.

This refrigerator has been a nice addition to our home. I like the controls and easy access to items stored within. I like the added features like the craft ice. Having said that, the craft ice feature failed and had to be replaced. The replacement was taken care of in short order and very professionally.

The refrigerator works perfectly. It’s excellent on cooling for both the refrigerator and the freezer. The craft ice balls are excellent if you have a party and use this refrigerator for your bar area. The only downside to this refrigerator is that the ice maker that holds the ice is small and runs out of ice fast!!! I got seven or eight full cups of ice and it was already out. This would not work well for a family of four getting ice all the time. If you’re looking to use it for a home bar in the basement then it would work well(that’s what I’m using it for) but other than that it’s a excellent refrigerator

I am so glad I decided to make this purchase. Its a beautiful and is well made. Although, food has become expensive, I love to purchase, fill the fridge and organize the drinks on the door some can knock knock and see what we have available. It's just the best thing I have purchased.

[This review was collected as part of a promotion.] We bought this last October after our fridge of 20 years died. I LOVE this refrigerator! Lots of organized space - glass front so I can see inside, and my FAVORTE feature: craft ice balls. These are wonderful for a good whiskey or just to make the kids' drinks fun. We did have an issue with the craft ice maker in January, but LG was quite prompt at sending us a replacement within 2 days, along with very easy instructions to replace it. Definitely a good purchase!

[This review was collected as part of a promotion.] It's coming to almost 11 months since I purchased this refrigerator & I really like it. The space & tech is just great; & I think it is really economical. There are only 2 items of concern: 1. The water filters are pricey unless you gamble on the cheaper versions 2. I wish the tray covers were very tempered glass or plastic. There's lots of stories where someone dropped something & that glass just shattered; & they are not cheap to replace

[This review was collected as part of a promotion.] I have really enjoyed the ice makers and the ability to check on the device with my phone. I do wish I could buy another drawer to insert. We had to improvise with some cheap options. I also wish the filter lasted longer.

I bought this refrigerator as my first owned and not just apart of a rental unit and it did not disappoint. I love the design. I love the knock feature and I enjoy the crafted ice. I will say the only disappointment I had is that the ice spheres do not look quite like they should. Not as clear as advertised or as round sometimes. But other than that it is a great purchase.