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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 231-240 of 677 reviews
Sep 22, 2022
RobertoV
5 out of 5 stars review

Verified Purchase

My first LG

I purchased this unit out of sheer excitement to have this particular model in my kitchen. All of the features are advanced and app friendly. It is roomy and very appealing to the eye. I am proud of my purchase and hope it will serve me well for many years to come.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Jul 11, 2023
Jdan07
4 out of 5 stars review

Verified Purchase

Overall good purchase

I bought this refrigerator as my first owned and not just apart of a rental unit and it did not disappoint. I love the design. I love the knock feature and I enjoy the crafted ice. I will say the only disappointment I had is that the ice spheres do not look quite like they should. Not as clear as advertised or as round sometimes. But other than that it is a great purchase.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Nov 9, 2023
Lg qthin
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It took almost 3 months and now i have frost built up in the freezer..its terrible..and the repair guy was rude, it like he didn't want to be here fixing my door which is still not working properly..

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Customer Care

At LG, we take all customer concerns seriously, and we are committed to addressing and resolving any issues that arise. To help us better understand and address your concerns, we kindly ask that you contact us directly by sending us a private message on Facebook or Twitter using @LGUSSupport, and it would be our pleasure to go over some other available options to resolve your concerns. Furthermore, we'd like to apologize for the rude encounter that you experienced with the technician who came to your home. This is not the level of service we aim for. We'll be waiting to make things right for you. ~Tanisha

Dec 29, 2022
Frail One
5 out of 5 stars review

Verified Purchase

Love this Refrigerator!!

[This review was collected as part of a promotion.] I love everything about this fridge! It's extremely roomy compared to my old side by side. The ice maker kept up with the rush of Christmas to my pleasant surprise! I love everything about fridge!!!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Feb 7, 2023
Lauren12321
4 out of 5 stars review

Verified Purchase

Very spacious

[This review was collected as part of a promotion.] I never thought id go back to a side by side after owning a 30 cubic foot frensh door. But Im glad I did. This fridge is huge inside. You can fit a gallon milk on any drawer. The door shelves are deep and spacious. Craft ice maker is fantastic. I Love everything about it.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 20, 2022
LG in the house
5 out of 5 stars review

Verified Purchase

Awesome looking

We had an Kenmore elite refrigerator that we had for almost 6 years every year we had problems with that refrigerator and the icemaker quit over a year ago so I had to buy a little portable icemaker anyway just to make matters worse it died two weeks ago and I found at Azusa sales Lg after doing A lot of research I ended up with this one looks wonderful and so far works very well hope it lasts for a long time

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 14, 2022
Jose G
3 out of 5 stars review

Verified Purchase

Parts

Stopped works for making Craft ice. Sevice person has come 4 times. Every time they need to order a part. Craft ice now works but the light when you knock doesn't now. How in the world can the parts not exist or be on backorder if this is a new fridge. This has all been going on now for about a month and a half and still not fixed. not acceptable and definitely not good service.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Oct 11, 2023
WMT65
1 out of 5 stars review

Verified Purchase

Worst product EVER!!!

Of all the refrigerators I have owned and used in my life, this one is the absolute worst! I've never required more service calls on a refrigerator in my entire life. Between both ice makers breaking down in under two years and being told by service mechanics that LG manufactured improperly tested and knowingly faulty products and sold them to customers is despicable! On top of that, the requirement to UNPLUG the product to reset it is most difficult for a disabled veteran or any customer with physical limitations. LG manufacturers computers with on/off switches yet they put a computer in a refrigerator and force customers to deal with their negligence. WHAT A HORRIBLE DECISION! I've had refrigerators 20 plus years that function perfectly without any issues. I still have a refrigerator over 24 years old that works perfectly in my garage. Needless to say, I WILL NEVER PURCHASE ANOTHER LG PRODUCT FOR THE REST OF MY LIFE! Nor will I ever recommend a LG product to anyone, ever!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG US Support

We apologize for the unsatisfactory experience you have had with the LG Side-by-Side InstaView Refrigerator. Your review is valuable to us, and we want to assure you that we take your concerns seriously. Kindly share your thoughts on our LG feedback page as well, https://www.lg.com/us/support/feedback, so that our product development and service teams can make the necessary improvements in the future. ~Rita.

Aug 9, 2023
Lind2580
5 out of 5 stars review

Verified Purchase

Love this frig!!

[This review was collected as part of a promotion.] We bought this refrigerator a couple of months ago and we just love it! Our last frig had so many issues with the ice maker freezing up and so far that hasn't happened. The round ice cubes have been a fun addition. The space in the frig and freezer are both great. In general, it runs pretty quiet. The ice maker is very loud when it drops the ice, but I guess that is expected.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Aug 7, 2023
Magda2o22
5 out of 5 stars review

Verified Purchase

I like my KG

I bought my LG a year ago. Overall I like it very much. Door ice maker failed to work once before the factory warranty. I called the LG and they sent a mechanic to install the parts. I have ice any time I need. Hope the ice maker won't fail again. Also I purchased extra 2 years warranty. Hope next time it will cover all expenses.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101