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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 221-230 of 707 reviews
Nov 16, 2022
Reviewer name: William F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Fridge

[This review was collected as part of a promotion.] We really like this refrigerator. It seems extremely well made, sturdy and has great features. Cosmetically, it looks great in our kitchen. We have been Whirlpool customers for 2 decades, but we plan on buying LG products moving forward

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Sep 15, 2022
Reviewer name: dsman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Good Fridge/Freezer

[This review was collected as part of a promotion.] I have owned my LG side by side for about two months now. I love a lot of the features with this fridge. Side by side feature….deep shelves…great consistent cooling on both sides….door in door feature for those frequently used fridge items….ice/water dispenser….smudge proof outside finish….very quiet….energy efficient. A feature that I really like that was not a buying point for me is Craft Ice. I use it more than I thought I would. Only drawback for me at this point in ownership is there are no baskets for food in the freezer. It would be very helpful to able to pull out a basket of some food rather than a loose pile of frozen food. Overall pleased with my purchase. A good price for a excellent appliance. Set up was right on time, done professionally, and old fridge hauled away.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Jun 11, 2023
Reviewer name: Souppie922
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best LG Refrigerator!!!!!

We are extremely pleased with our LG side-by-side “Instaview” refrigerator w/bottom freezer purchased a few months ago. Our favorite features are the ice cubes: slow melting ice craft, regular and crushed, as well as the knock twice to view contents of the frig. It’s aSouppie sleek, flat feature and it performs very well. I could not ask for a more reliable electronic in my kitchen. Thanks LG!

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social/LG

We are just over the moon to hear that you are loving your LG Side-By-Side InstaView™ Refrigerator, and the cool features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy!! ~Rita

May 26, 2023
Reviewer name: Steve DiStefano
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very pleased with this LG refrigerator

[This review was collected as part of a promotion.] Did not plan on buying an Lg refrigerator when ours went subzero went up after covid and there was a shortage and had to have a replacement. Have been very pleased, had some issues with the craft ice maker. But customer service was great and resolved the issue. Working fine now. Very happy with the appearance and function of everything else thank you.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Nov 13, 2022
Reviewer name: Waiting for Replacement
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Refrigerator Part Doesn’t Cool Lower than 40 Deg

[This review was collected as part of a promotion.] I like the amount of space and design of this refrigerator. Unfortunately, I am waiting on a replacement because the refrigerator part doesn’t cool any lower than 40 degrees, even though I have it on the coolest setting (33 degrees). Hoping it’s just my unit that is defective and the new replacement will be just fine. Other than that, it’s exactly what I wanted.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Oct 14, 2022
Reviewer name: Jose G
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Parts

Stopped works for making Craft ice. Sevice person has come 4 times. Every time they need to order a part. Craft ice now works but the light when you knock doesn’t now. How in the world can the parts not exist or be on backorder if this is a new fridge. This has all been going on now for about a month and a half and still not fixed. not acceptable and definitely not good service.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jul 7, 2022
Reviewer name: ITGuy2000
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Awesome fridge except for the fingerprints

[This review was collected as part of a promotion.] We purchased this one when our other LG died. We love the knock window but the fingerprints on the glass are stubborn. We also purchased the Stainless with the fingerprint guard however we get a lot of fingerprints.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

We hate to hear this and will be happy to pass this feedback along to our product developers.^Sandy

Jun 13, 2023
Reviewer name: Help pls
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Please help

Help, We just ordered and received this beautiful refrigerator this week. We cleaned out the ice and water and thought we were good. Then we opened the freezer door and the ice container fell when it was full of ice and broke one of the shelves. We had used the door several times in the last three days prior placing new items inside and had not touched the ice maker again and then this happened. Where would we go to buy a new shelf? How do we make sure the ice maker is seated properly when we had thought we had done so and come to find several days later that it can just fall down? Have no idea what to do from here. Can someone please email me back?

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social/LG

Hello, there! We're so sorry to hear that your LG Side-by-Side InstaView Refrigerator's ice container fell and damaged your shelves. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to immediately assist you. Please reach out to our support team on Facebook or Twitter, @LGUSSupport, and provide the model and serial numbers of your unit in your first message to our social media support team. We apologize for any inconvenience this has caused. ~Rita

Jul 3, 2023
Reviewer name: KINGBIRDBRAIN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

very stylish

Had for a month+ and so far so good. I like the craft ice, but wish it made faster. Regular ice only available through the door dispenser, I would like to be able to grab a handful manually. Looks great and is a nice compromise when you have both black and stainless appliances. The drawer handles are at the bottom, I would prefer top, but not a deal breaker.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Feb 7, 2023
Reviewer name: Lauren12321
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very spacious

[This review was collected as part of a promotion.] I never thought id go back to a side by side after owning a 30 cubic foot frensh door. But Im glad I did. This fridge is huge inside. You can fit a gallon milk on any drawer. The door shelves are deep and spacious. Craft ice maker is fantastic. I Love everything about it.

Review from lg.com
Helpful?4SESO4BN9O7614183524101