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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 211-220 of 677 reviews
Jul 17, 2023
MckDPJ
5 out of 5 stars review

Verified Purchase

My Favorite Refrigerator

[This review was collected as part of a promotion.] I have had this almost a year and it has been great. It has lots of room and I really like the french doors it makes storing things and being able to find them so much easier. I would recommend this fridge. I did have an issue with the craft icemaker however LG fixed it within two days which was awesome.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Aug 13, 2023
Adam Wilfley
2 out of 5 stars review

Verified Purchase

I like the layout of the side by side

[This review was collected as part of a promotion.] I've had this unit for about four months now. Everything works great except the icemakers. It has a door icemaker, and a craft ice maker. I'm having trouble with the craft icemaker. It pops loudly and no longer is it producing ice. The door icemaker seems to be slower than the previous LG refrigerator freezer that I had. I did call in and spoke to someone I think in the Philippines, which I had trouble understanding with the accent, and have no resolution at this time. I would like to have somebody come out and look at this unit so that I might enjoy it for years to come. So for me, the jury is out on the quality of this product. I have bought mini LG items in the past refrigerators, washer, dryers, etc..

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Social Media

We're sorry to hear you're having an issue with your craft ice machine! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. -Shae

Jan 24, 2024
Fantastic4
4 out of 5 stars review

Verified Purchase

Fun Fridge for family of 6!

Overall we are happy with our new fridge. The inside is spacious and has a nice look to it and the knock feature is fun. I am trying to figure out how to keep dust particles from adhering to the lower front and showing so much. I have also dumped 5 trays of ice balls and they still taste salty. Once we get these little things adjusted I am sure it will be perfect!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Sep 21, 2023
CAH22
5 out of 5 stars review

Verified Purchase

Great Design and Features

[This review was collected as part of a promotion.] I love my new LG refrigerator. The side-by-side design is great and functional. I also like the lighting inside when the door opens. Plenty of space and the shelves are easy to clean. The smart refrigerator is great! Very happy with the purchase!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Feb 12, 2023
Sara830
1 out of 5 stars review

Verified Purchase

Bad main board after 6 weeks

After having our fridge for 6 weeks, it stopped working. The repair man said the main board is bad. We haven't had a fridge/freezer for 2 weeks now, and it's still not fixed. I have 3 small children and it has been ridiculous not having a fridge. Never did I think that a fridge this expensive would be broken in 6 weeks. Not happy and would not buy this brand again.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the LG Refrigerator, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Jan 17, 2024
Jlzbrg
4 out of 5 stars review

Verified Purchase

Great Fridge Overall.

[This review was collected as part of a promotion.] Overall, we really love this refrigerator. Lots of room inside, especially for a side-by-side. The knock-knock window feature is a nice quick and easy way to see inside to check for items. The inside door ThinQ panel makes changing settings very simple and easy. Love the ability to have craft ice as well as regular ice cubes ready to go. The only reason I'm not giving this a 5 star review is because the craft ice maker stopped working just a few months after purchase. Thankfully the LG chat site was very responsive and sent out another ice-maker, which was very easy to install. It was just annoying that the craft ice maker didn't work for very long. Otherwise, this is a great fridge and I would definitely recommend it.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Mar 17, 2024
Toddneesh
5 out of 5 stars review

Verified Purchase

LG Frig

[This review was collected as part of a promotion.] Great refrigerator, We have had issues with the Craft Ice Maker but LG has come through every time, They replaced it once, and then sent us a brand new Craft Ice Maker and a Water filter free of charge, Great Service

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
May 30, 2023
LG is not the best
1 out of 5 stars review

Verified Purchase

Horrible experiences.

[This review was collected as part of a promotion.] Bought Jan 2022. Have had 2-3 craft ice makers, 1 reg ice maker, amd a mother board installed. I lost a freezer full of food as well as the refrigerator. Now they say a compressor is bad. CO has been out here twice and canceled today's appt.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Social Media

Hi, we're disheartened as we read your review. Should you need an update to your current issue, please contact us. Please see details for our phone or chat support options here: https://www.lg.com/us/support/contact. Alternatively, should you feel more comfortable using social media as a support channel, please feel free to message us on Facebook or Twitter at the handle (@LGUSSupport). We're here to assist you throughout the repair process and look forward to the day your issues have been resolved. ^Chris

Jun 27, 2023
Cindya26
4 out of 5 stars review

Verified Purchase

Loved the Kraft Ice Machine

Wonderful refrigerator. Like the tap feature even though we don't use it very often. We do love the round ice. We use it all the time. The only issue we had was we had to go online and update the ice machine as it quit making ice. We didn't know we had to do that until we contacted LG. It wasn't in the owners manual.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Dec 15, 2023
rcbuckeye
3 out of 5 stars review

Verified Purchase

Craft Ice Maker Issues

I had my fridge for less than a year when the craft ice maker broke. I have since read numerous complaints about the craft ice maker and that it repeatedly breaks after being replaced. There is even a class action lawsuit at this time. I never would have chosen this model if I had known about this issue.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Customer Care

Hello. We understand how important it is to have a working refrigerator. If you have any other issues regarding your LG product please do reach out to us so that we can assist you. If you have any other questions for us please reach out to our social media team @LGUSSUPPORT.