[This review was collected as part of a promotion.] The LG refrigerator is fine, but the installation/installers were a disaster. So much confusion, that it took 4 sets of 2 people/ 4 visits for the installation problem to be done, and at this time the water problem still isn't fixed.

We bought this 10 months ago and have had to have the ice dispenser serviced twice already. The first time the service guy obviously had no idea what he was doing but the second guy was much better. So far it seems to be working much better. Thank goodness it was still under warranty!

Fridge works good. Ice ball maker makes ice balls with a flat spot but they are still good quality ice. Space and features are good. Primary ice maker looks small at first but makes ice fast. Ability to monitor refrigerator works good. Price did not include all needed accessories for the fridge to work so price jumped $300.

[This review was collected as part of a promotion.] Have had this refrigerator for just over 6 months. Minor water filter issues which was easily scheduled and fixed. Ice maker works great. Craft Ice is a bonus, though not fully rounded but pretty close. Super quiet and the price was reasonable. Plenty of room for all our food. We really love it.

Help, We just ordered and received this beautiful refrigerator this week. We cleaned out the ice and water and thought we were good. Then we opened the freezer door and the ice container fell when it was full of ice and broke one of the shelves. We had used the door several times in the last three days prior placing new items inside and had not touched the ice maker again and then this happened. Where would we go to buy a new shelf? How do we make sure the ice maker is seated properly when we had thought we had done so and come to find several days later that it can just fall down? Have no idea what to do from here. Can someone please email me back?

We love our LG refrigerator. It looks nice, keeps food cold and fresh and love the see through door. Unfortunately one of the reasons we bought this model was for the craft icemaker and we have had issues with it. It worked fine for about 4 months but since then it has not ejected the ice balls properly and then it attempts to refill the molds and water ends up spilling into the ice tray and freezing. We are having the refrigerator serviced next week and hopefully that will fix the issue.

I've had this refrigerator for a year and a half now. I love the size and the look. Everything's been working as expected except the craft ice maker stopped working. I called LG and they sent me a replacement ice maker without much hassle and included a water filter. I received the replacement the following week and it's all working again. I'm not completely convinced that the ice maker was broken though...I'm thinking that maybe if I unplugged it and "cleaned" it imaybe would have fixed the problem...nevertheless I really appreciate the ease of getting this problem resolved so quickly...zero cost out of pocket!

I bought my LG a year ago. Overall I like it very much. Door ice maker failed to work once before the factory warranty. I called the LG and they sent a mechanic to install the parts. I have ice any time I need. Hope the ice maker won’t fail again. Also I purchased extra 2 years warranty. Hope next time it will cover all expenses.

[This review was collected as part of a promotion.] I purchased this a few weeks ago and love it!!! It is so spacious - both on the freezer and fridge sides. The shelving is large too along with the various compartments. I’m able to organize everything so well. Love the ice cube makers - the craft ice is fun too!!! The design is modern and sleek - the stainless is so pretty and keeps clean!!! Love the lighted door so I can quickly see inside! So happy with my new refrigerator!!!

[This review was collected as part of a promotion.] I bought a stove and a refrigerator. I am so glad that I did so much and my wife is so happy with it more likely. If we had to, we were purchase it all over again that’s not satisfied that we are with your appliance.