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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 191-200 of 707 reviews
Dec 12, 2022
Reviewer name: Normssa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My new LG fridge works exactly as advertised

[This review was collected as part of a promotion.] We've had our new LG fridge for about a month and everything works correctly and it even comes with an instruction manual. Some brands only have online manuals. It took a day and a half to get get regular ice and craft ice. The craft ice is soo cute! The digital controls work good and I can set what temperature I want for fridge and freezer. I can't think of anything bad to say about it. We are very happy with our refrigerator choice.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Nov 28, 2023
Reviewer name: BadNamesAllTaken
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Keep looking for another brand!

It's a refridgerator. The "window in the door" is an absolutely useless feature, all it does is gather fingerprints and entertain the grandchildren when they tap on it to make the inside light up. If you put anyting on the shelves on the door, which obviously you're going to, you can't see past that stuff anyway. I didn't buy the fridge for that feature, but wouldn't recommend it if I had. The ice maker on the door quit working about 2 months in, and the hassle we had to go through in order to schedule a technician guaranteed that I will NEVER purchase another LG appliance ever again.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Customer Care

Hi. We appreciate you taking the time to post your review. Should you need further support with the ice maker issue you've described, please reach out to our social media team at the handle @LGUSSupport. If you don't mind, please include your phone number and refrigerator information in your private message to us (model and serial numbers). Please feel free to leave your feedback about the experience you've had with your refrigerator here: http://spr.ly/6423REu9d. ^Chris

Jun 13, 2023
Reviewer name: Cjatti
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not what I expected for what we paid.

We bought this refrigerator in December 2022, six months ago. Our craft ice-maker has been out of service for a month I called for repair roughly 21/2 weeks ago. The icemaker was replaced. The very next day my door dispenser water was frozen. My craft & inn door ice-makers are not working, everything in my refrigerator is frozen. I had to throw away at least $200 worth of food and drinks. I am now waiting on a new board for the refrigerator which should be installed soon. I bought a refrigerator to eliminate stress and have something nice for the house so far I can’t say I am happy.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social/LG

Hello! We thank you for sharing your concerns regarding your LG Side-by-Side Refrigerator! Your attempts to receive satisfactory service is not what we we like to hear. We make sure to give exceptional service to make life more convenient for you. We deeply apologize for the inconvenience this has caused you. Should you need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ~Rita

Nov 9, 2023
Reviewer name: Dad34
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

I bought this a year ago and have no complaints about this refrigerator, love everything about it from the craft ice to the adequate space and I can’t forget to add the double tap feature it has on the fridge side to view what’s in it without opening. It also adds a nice touch to my fully remodeled kitchen. I would definitely recommend.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
May 17, 2023
Reviewer name: Golfplayer3rd
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect device

I have had this product for a month now and it is super. The design is very sleek and the features it offers are incredible. The round ice is great for drinks and the see through door helps cut back on wasted energy. The LG ThinQ app is just another great feature to have when you want to be able to control your unit from anywhere.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Dec 15, 2023
Reviewer name: rcbuckeye
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Craft Ice Maker Issues

I had my fridge for less than a year when the craft ice maker broke. I have since read numerous complaints about the craft ice maker and that it repeatedly breaks after being replaced. There is even a class action lawsuit at this time. I never would have chosen this model if I had known about this issue.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Customer Care

Hello. We understand how important it is to have a working refrigerator. If you have any other issues regarding your LG product please do reach out to us so that we can assist you. If you have any other questions for us please reach out to our social media team @LGUSSUPPORT.

Aug 23, 2022
Reviewer name: Dillmomx4
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Still getting used to it

We have had this fridge for about 2 weeks, still getting used to it. There is a lot of open space. Not use to the way you have to pull out the drawers yet (from the bottom.) I feel like there needs to be another small drawer for lunch meats. But that is what I was use to on my old. Again lots of open space. Needs adjustable shelving though. Ice in door needs a larger capacity, even though I have used the craft ice space to store more. No problems, just trying to adjust to new features. The light up door was a perk. Just praying it will last a long time, expense price.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
May 18, 2023
Reviewer name: Drho
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I bought my Thing Q Model a month ago and it is awesome. I love the craft ice feature because I love a good old fashion. The UV sterilizer was a selling point for me also. Definitely would recommend this. In addition, it's larger than most other fridges.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
May 15, 2022
Reviewer name: MCMCMM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very spacious

[This review was collected as part of a promotion.] Owned this refrigerator for a couple of months now. Enjoy the space inside. My only dislikes are the fridge door closes hard and had to replace my craft ice maker already because it was not sealing properly and dumping water inside the freezer.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Jan 9, 2023
Reviewer name: chardy724
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

I bought this refrigerator during a floor model sale, solely based on cost. I had been looking for a bottom freezer and hadn't even considered a side-by-side, but I've had it installed for a month and I've been impressed. It has way more space than the other fridge's I was looking at, and the freezer shelves are much easier to organize than one deep chest drawer.

Review from lg.com
Helpful?4SESO4BN9O7614183524101