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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
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4 out of 5 stars
stars676 ratings676 reviews
  1. 5 stars57% (382)
  2. 4 stars18% (121)
  3. 3 stars9% (58)
  4. 2 stars5% (31)
  5. 1 star12% (84)

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Showing 271-280 of 676 reviews
Sep 24, 2022
JAM17
1 out of 5 stars review

Verified Purchase

Love the fridge WHEN it works

Our refrigerator went through two compressors in the first month. Then it turned out to be a broken seal as well. The repair company was great. They dealt with LG which helped. We couldn’t get LG to respond to us.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

May 6, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I was able to get help by talking to a person rather a machine. I loved that and he was very patience with explaining my problem. He solve finding exactly what I was talking about. Good service .

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Jul 13, 2022
Prince H
5 out of 5 stars review

Verified Purchase

Switch to LG refrigerator

[This review was collected as part of a promotion.] I have only had this refrigerator for about a month now and I absolutely love it. So far so good. My favorite is the craft ice maker for drinks.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Jun 12, 2023
Lopezger
3 out of 5 stars review

Verified Purchase

Looks great

I e had this refrigerator for just about a year. Unfortunately I’ve already had to call for repair twice. The first one was at six months the second time at a year. The ice maker keeps breaking and I’m starting to regret purchasing this fridge.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social/LG

Hey there! Thank you for sharing your concern about your LG Side-By-Side InstaView Refrigerator not working properly because of the ice maker. We appreciate your time in providing us feedback, as it helps us to deliver an effective outcome to issues or concerns that ultimately make life more convenient for our customers. If you need our assistance for anything just contact our LG Support Line at 800.243.0000. ~Rita

May 23, 2022
BiancaC
5 out of 5 stars review

Verified Purchase

Craft ice is so much fun

[This review was collected as part of a promotion.] Love this fridge. Having craft ice is a bonus. There is so much space! And it nags at you if you keep the door open too long. Great feature.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 19, 2022
Sunnam
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I love my refrigerator love the way I don’t have to open the door just knock on the door and see what’s inside

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Nov 29, 2023
cristinaw
5 out of 5 stars review

Verified Purchase

amazing costumer service

costumer service excelent. I had problems with the refrigerator and the technical support did not help or show up in the reserved days but costumer service really help me to find a solution

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Aug 28, 2022
Schayward77
5 out of 5 stars review

Verified Purchase

Love the craft ice!

[This review was collected as part of a promotion.] The wife wanted a fridge that made craft ice, and this is just right. The craft ice maker stopped working after a few months, and LG sent someone out that got it quickly switched out.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Apr 6, 2023
Naspencer
5 out of 5 stars review

Verified Purchase

Love the looks

Had not intended on buying a new refrigerator but while shopping for a new microwave ran across this refrigerator and loved the looks of it. Still getting used to all the features but so far so good. Love it.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Social Media

Hi, thank you for your review for your 27 cu. ft. Side-By-Side InstaView™ Refrigerator. We're always ecstatic to hear from customers who love their refridgerators! Enjoy the spacious 27 cubic feet of space available in your fridge! Should you need support, please be aware we're available on social media. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to direct message us on Twitter or private message us on Facebook for support! ^Chris

Jun 12, 2023
webifan
5 out of 5 stars review

Verified Purchase

Spacious

I love our new fridge! We get two different types of ice cubes and I also am a huge fan of the app that will allow to make any necessary changes via our phone!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from social/LG

Thank you so much for your kind words and for sharing your experience with LG. We are thrilled to hear that our team provided excellent service during your recent visit, leaving a strong impression. Your constructive feedback is invaluable in helping us improve and continue providing excellent customer service. ~ Tanisha