Bought this fridge in 2021 with 3 year extended warranty. Good thing but didn't matter after 5th year. Almost all the shelves broke or fell out if the door swung open to quickly breaking condiments jars. Then the ice ball maker went out got it replaced within 3 years warranty. Then recently this past week the entire fridge stop cooling/freezing causing us to lose $400 worth of fresh groceries. Had error code displayed ‘E-CH.' looked it up could be a host of issues. Cost of repairs would have outweighed the cost of fridge its self. So we had to get it hauled off and replaced it with a new one. NOT LG this time!!

After only one year old and the ice craft ice maker went out. Fortunately LG did send me a new and replaced it very quickly. They also said they would give me two new filters but they never arrived. Afterwards I went online and found out the craft ice maker is a common problem.

[This review was collected as part of a promotion.] I love everything about the refrigerator from how spacious and accessible both the fridge and freezer are, how quickly and consistently it gets to the set temps, and how quiet it runs. The only downfall is how small the ice compartment is. My family loves to randomly eat ice. The ice maker and storage of ice is just way too small for our family.

[This review was collected as part of a promotion.] After using this product for several weeks, this is what I have discovered. Drawers both freezer and refrigerator are difficult to use handles are on the bottom of drawer. Makes it difficult to open especially for people with bending difficulty. The handles would work much better if they were on the top of the drawers. This is especially true for the bottom drawer.

[This review was collected as part of a promotion.] Great feature of opening the doors. I love the handles below the doors because it keeps your hands off the stainless steel finish and prevents smears. GREAT IDEA!!

Not happy. The craft ice maker has gone out and needed to be replaced multiple times, beginning 3 months after purchase. Total of approximately 8 times over the past 4 years.

The bottom drawer does not go below 42° F, even when the temperature is set to 33°. Meat consistently goes bad. Talked to support who scheduled a tech visit then tried to get me to cancel it several times by threatening to charge me.

Omg this is the best fridge ever! If you knock on the black part it is a window! So you don't have to keep opening the door to see what you have or do not have. It is also deeper than most refrigerators so it can hold so much more! Love it! It is dedicated durable and the shelves are adjustable so you can make them shorter or taller depending on your needs. Another cool thing is the ice! It has the typical ice in the front but it also has a tray for ice to come out in the shape of balls! You can drop 3 in a yeti cup and they are perfect! The kiddos love that! Out of all the ones I have had, this one beats them all

Pros: LG makes esthetically pleasing products. Cons: EVERYTHING ELSE!!! I purchased a 4 piece LG appliance package several years ago, and THEY WERE GORGEOUS! Fast fwd several weeks, and the microwave started setting vegetables on fire. They sent a tech out, and they claimed they couldn't find anything wrong. Eventually, we ended up having to replace the microwave with a different brand. A few weeks after that, we noticed the dark grey finish began to peel away from the entire front of both oven doors. They said it was cosmetic and initially refused to repair it. We'd only had the set a few months at that time. Not even 5 months after receiving my appliance package, the ice maker went out, and the foods weren't completely freezing. I contacted the company several times. They sent a repairman who stated that the compressor was bad and needed to be replaced. Fast FWD 5 years, and we have gone through 3 compressors. And we lost THOUSANDS of dollars worth of food each time. We always keep a lot of frozen meats and vegetables in the freezer because I cook at least 3 meals a day; we don't eat out. I called so much trying to get them to be fair and satisfactorily repair the refrigerator that a female upper level member of management stated that they would sue me for harassment because they'd already sent a repairman to fix the issue and that it was no longer under warranty. I proved that this was a lie by jumping through hoops and providing documentation supporting the fact that my appliances were still under the one year warranty, and they still gave me a hard time. Long story semi-short, MANY people were having the same problem, and there was a class action lawsuit against LG. It caused them to find a temporary bandaid to appease the restless masses. Even after they sent a repairman who was supposed to address the issue of the compressors failing, it STILL keeps burning out compressors and is now ready for the scrap heap. THE ONLY WAY I'D EVER BUY ANOTHER LG APPLIANCE IS IF THEY WERE THE LAST MANUFACTURER ON EARTH, AND THEY WERE HOLDING MY FAMILY HOSTAGE TO FORCE ME INTO MAKING THE PURCHASE. DO NOT GET SUCKED IN BY THE LOOK OF THEIR APPLIANCES, YOU WILL BE SORRY IN THE END.

The absolute worst major appliance purchase in my life. On paper this looks like a great choice, but in the real world it's all a load of Who Shot John. Problematic from day 1. Had to be coaxed into atarting. Thought I was starting my old Chevy. It was start then die. THEN there's the smell and the taste of the ice. It was like they were dipped in chlorine. Never went away. ICE WATER? No way. Never had a fridge deliver warm water. (yes I was hooked up to cold water) and the taste was on par with the foul tasting ice. As for In Door Circulation. Never once did I feel or see cold air coming from those vents. Don't waste your money and time. I got a refund and went with SAMSUNG