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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
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Showing 171-180 of 688 reviews
Jul 17, 2023
AdamZN
4 out of 5 stars review

Verified Purchase

Some good features, and some missing.

[This review was collected as part of a promotion.] I have really enjoyed the ice makers and the ability to check on the device with my phone. I do wish I could buy another drawer to insert. We had to improvise with some cheap options. I also wish the filter lasted longer.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 18, 2023
JudyAl
4 out of 5 stars review

Verified Purchase

problem

[This review was collected as part of a promotion.] one major problem is where the settings board is located. It is on the right side when you open the fridge and if you are not careful you can accidentally hit the settings and screw the thing up, such as stopping the craft ice maker from working. And when this ice maker is working it makes this horrible loud noise before "dropping" the ice into the tray.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Mar 1, 2023
RicoOO7
5 out of 5 stars review

Verified Purchase

This Fridge is the Best Buy for the Money

[This review was collected as part of a promotion.] Having used the refrigerator for a couple of months I am so pleased with the space, design, and total performance of LGs refrigerator. With the double door design the ice maker is in the freezer section which makes logical sense but my previous refrigerator (US brand) the ice maker was in the cooling section making ithe ice maker subject to failure, excess lowering of temperature in the cooling section to make ice, etc. Not only this design but also the LG simplistic design in both sections of the two door fringe slows excellent lighting, allows easy storage, easy inventory verification etc. The outside design is a plus as well. The special craft ice maker is another wow for this machine. LG must have had the right designers on this piece of equipment. Hooray!!!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Social Media

Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Jun 6, 2023
Lopez89
3 out of 5 stars review

Verified Purchase

SMH craft ice maker

I love my fridge. I’ve had it just a little over a year. My craft ice stopped working five months after buying it. It broke again six months later. I’m wondering if I should expect it to break down again. If it breaks down again within this year sorry it’s gone. I drink a lot of whiskey and craft ice maker was the seller for me.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Social Media

It's great to hear that you love your LG refrigerator, particularly its craft ice maker. We're sorry to hear that it broke down twice this year. We would like to investigate this for you to make sure that this never happens again. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. -Cazz

Jan 9, 2023
chardy724
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

I bought this refrigerator during a floor model sale, solely based on cost. I had been looking for a bottom freezer and hadn't even considered a side-by-side, but I've had it installed for a month and I've been impressed. It has way more space than the other fridge's I was looking at, and the freezer shelves are much easier to organize than one deep chest drawer.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 11, 2023
WMT65
1 out of 5 stars review

Verified Purchase

Worst product EVER!!!

Of all the refrigerators I have owned and used in my life, this one is the absolute worst! I’ve never required more service calls on a refrigerator in my entire life. Between both ice makers breaking down in under two years and being told by service mechanics that LG manufactured improperly tested and knowingly faulty products and sold them to customers is despicable! On top of that, the requirement to UNPLUG the product to reset it is most difficult for a disabled veteran or any customer with physical limitations. LG manufacturers computers with on/off switches yet they put a computer in a refrigerator and force customers to deal with their negligence. WHAT A HORRIBLE DECISION! I’ve had refrigerators 20 plus years that function perfectly without any issues. I still have a refrigerator over 24 years old that works perfectly in my garage. Needless to say, I WILL NEVER PURCHASE ANOTHER LG PRODUCT FOR THE REST OF MY LIFE! Nor will I ever recommend a LG product to anyone, ever!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Customer Care

We're truly sorry to hear about your experience with our refrigerator, and we apologize for the inconvenience it has caused you. We understand your frustration, and we take your feedback seriously. Your concerns have been noted, and we're committed to improving our products and services. We'd like to make this right for you. Please reach out to our social media support team on Facebook or Twitter using @LGUSSUPPORT. They can provide further assistance and help address your specific issues.

Oct 28, 2022
Happy Bachelorette
5 out of 5 stars review

Verified Purchase

In love with my fridge!!

[This review was collected as part of a promotion.] This fridge is perfect!!! I love the style, being able to knock on the door and the light go on to view what’s inside. The selling point was the ice!! It makes 6 every 24 hours, so I can share with my friends!! It’s awesome!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Mar 14, 2023
Tearinylove
5 out of 5 stars review

Verified Purchase

So in love with this fridge!

I bought this fridge about 2 weeks ago and I am pretty much in love. It has so much space, the craft ice is so cool and I love the outer door that you can peek though. The only negatives I would say was I do kind of miss handles on the doors, sometimes it slams a little harder than I would like. But that is about it.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly

Mar 26, 2023
Mike3406
5 out of 5 stars review

Verified Purchase

Love my new refrigerator

I was looking to replace my contractor grade appliances and chose the LG side by side. It's the difference between night and day. You can't even hear it run. I really like the craft ice and ice in door with the UV disinfection of the ice/water dispenser.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from social/lg

We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha

Feb 27, 2023
TeamMom
5 out of 5 stars review

Verified Purchase

Knock glass door feature

[This review was collected as part of a promotion.] We have had our new fridge for about a month and we really love the tap feature that lets us view what in the refrigerator without having to open the door. And we are a family of 5 and all our boys Love the three ice cub shapes for different drink options. We unanimously decided that this has been our favorite refrigerator so far.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Social Media

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.