Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

Member photos

  • +113 images
Sort by |
Showing 161-170 of 677 reviews
Jun 25, 2022
Misty H
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] Bought a little less then a month ago, love the space!! The knock feature was cool at first but kind of pointless if you ask me. Also don’t like that there is no “ deli drawer “. Love that I can put a gallon of milk in the door shelf.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 3, 2023
Glammother
5 out of 5 stars review

Verified Purchase

Great features

I purchased this refrigerator in July, and I love it. The look is a great look for the remodeling of my kitchen. I especially love the pocket handles and the craft ice. I loved the look so much that I purchased the range dishwasher and microwave to match. Again, the pocket handles on these appliances make everything so sleek.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 11, 2023
WMT65
1 out of 5 stars review

Verified Purchase

Worst product EVER!!!

Of all the refrigerators I have owned and used in my life, this one is the absolute worst! I’ve never required more service calls on a refrigerator in my entire life. Between both ice makers breaking down in under two years and being told by service mechanics that LG manufactured improperly tested and knowingly faulty products and sold them to customers is despicable! On top of that, the requirement to UNPLUG the product to reset it is most difficult for a disabled veteran or any customer with physical limitations. LG manufacturers computers with on/off switches yet they put a computer in a refrigerator and force customers to deal with their negligence. WHAT A HORRIBLE DECISION! I’ve had refrigerators 20 plus years that function perfectly without any issues. I still have a refrigerator over 24 years old that works perfectly in my garage. Needless to say, I WILL NEVER PURCHASE ANOTHER LG PRODUCT FOR THE REST OF MY LIFE! Nor will I ever recommend a LG product to anyone, ever!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Customer Care

We're truly sorry to hear about your experience with our refrigerator, and we apologize for the inconvenience it has caused you. We understand your frustration, and we take your feedback seriously. Your concerns have been noted, and we're committed to improving our products and services. We'd like to make this right for you. Please reach out to our social media support team on Facebook or Twitter using @LGUSSUPPORT. They can provide further assistance and help address your specific issues.

Jan 15, 2023
Cabrown
4 out of 5 stars review

Verified Purchase

Only had for month

Bought this frig because I wanted a side by side with black stainless finish. While I found the knock on glass to be a con it was the only frig I could find that had my other prerequisite so we bought it. I’m not sure why anyone wants to see a bunch of condiment bottles thru the door but even when the light is off you can still see the bottles of stuff. I would have preferred all black stainless. I love the room in this frig/freezer and so far the ice maker is working well for us , I drink lots of ice water and when we had a crowd this past weekend it kept up! The craft ice is nice but I wish that it was just a backup ice maker! Seems like the frig is missing a drawer as I am used to a deli drawer a fruit and an additional veggie drawer and this frig has only two drawers but the shelf space is adequate for everything. I hated the last two freezers we had the drawer type and things got lost in the pile at the bottom and back of the freezer. So much happier with good ole side by side.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Jul 3, 2023
KINGBIRDBRAIN
5 out of 5 stars review

Verified Purchase

very stylish

Had for a month+ and so far so good. I like the craft ice, but wish it made faster. Regular ice only available through the door dispenser, I would like to be able to grab a handful manually. Looks great and is a nice compromise when you have both black and stainless appliances. The drawer handles are at the bottom, I would prefer top, but not a deal breaker.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Dec 27, 2022
LG Refrigerator Stainless
5 out of 5 stars review

Verified Purchase

It has now been a month since I bought this refrigerator and I love it. Very spacious and I love the large layout and multiple shelves in both the refrigerator and freezer. The instaview is a nice to have but definitely not necessary however I do like the look of it with the black instaview window on the stainless steel. Personally I don’t see the point of knocking on the door to see inside before opening. The way to open the doors takes getting use to. I am accustomed to handles of course. Great purchase and would definitely recommend this refrigerator.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 11, 2022
Great dryer great price
3 out of 5 stars review

Verified Purchase

It's pretty

We decided to get this model instead of the one without the Instaview feature. Figured we may as well get something fancy, and fancy it is. Deal breaker was that the top shelf was adjustable - only the top shelf - so I could put a bottle of wine there. There are no other adjustable shelves in the refrigerator which stinks. Makes pretty round ice cubes. It's pretty on the outside with the Instaview. It's very quiet which is nice, and there is a lot of space inside.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jun 8, 2023
Jjjjiiiimmmm
2 out of 5 stars review

Verified Purchase

Ugh.

The led light that comes on when the water dispenser is cleaning is not needed, is obnoxious at night or needs a switch to turn off. The ice dispenser is poorly engineered for use. Impossible to catch all the ice in a glass so it goes on the floor. The ice dispenser is poorly designed. Do you test these with real consumers before you decide to make them?

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from social/LG

Hi, Thank you for your feedback. We will surely pass on your feedback to the rest of our team, which will be considered for future product improvements. If you have an inquiry or are in need of assistance, please don't hesitate to reach out to us at our Customer Service number 800-243-0000 , We will be there for you ~Tanisha

Nov 15, 2022
LukeM24
1 out of 5 stars review

Verified Purchase

Worst Fridge I've Ever Purchased

This fridge is a terriblly designed product. I have now had 2 of the bins that are behind the door completely fail and fall off. The first time it happened, it shattered one of my glass shelves inside the fridge, breaking that drawer as well. I also ended up losing about 20 of my bottles of miscellaneous condiments that were stored in the shelf as well as an entire drawer full of fruit. The only decent thing about this fridge is the ice balls, especially since you will need to drink heavily after this fridge continually fails to do its job.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jul 31, 2023
Craft ice refrigerator
5 out of 5 stars review

Verified Purchase

Craft ice refrigerator

[This review was collected as part of a promotion.] We just love our new craft ice refrigerator. It’s truly amazing and we are the rave of all our neighbors. Unlike past refrigerators we have purchased we have no complaints with this unit. Thanks LG. Timothy Sall

Review from lg.com
Helpful?3MYQDTK4PY0914183524101