[This review was collected as part of a promotion.] Bought a little less then a month ago, love the space!! The knock feature was cool at first but kind of pointless if you ask me. Also don’t like that there is no “ deli drawer “. Love that I can put a gallon of milk in the door shelf.

I purchased this refrigerator in July, and I love it. The look is a great look for the remodeling of my kitchen. I especially love the pocket handles and the craft ice. I loved the look so much that I purchased the range dishwasher and microwave to match. Again, the pocket handles on these appliances make everything so sleek.

Of all the refrigerators I have owned and used in my life, this one is the absolute worst! I’ve never required more service calls on a refrigerator in my entire life. Between both ice makers breaking down in under two years and being told by service mechanics that LG manufactured improperly tested and knowingly faulty products and sold them to customers is despicable! On top of that, the requirement to UNPLUG the product to reset it is most difficult for a disabled veteran or any customer with physical limitations. LG manufacturers computers with on/off switches yet they put a computer in a refrigerator and force customers to deal with their negligence. WHAT A HORRIBLE DECISION! I’ve had refrigerators 20 plus years that function perfectly without any issues. I still have a refrigerator over 24 years old that works perfectly in my garage. Needless to say, I WILL NEVER PURCHASE ANOTHER LG PRODUCT FOR THE REST OF MY LIFE! Nor will I ever recommend a LG product to anyone, ever!

Bought this frig because I wanted a side by side with black stainless finish. While I found the knock on glass to be a con it was the only frig I could find that had my other prerequisite so we bought it. I’m not sure why anyone wants to see a bunch of condiment bottles thru the door but even when the light is off you can still see the bottles of stuff. I would have preferred all black stainless. I love the room in this frig/freezer and so far the ice maker is working well for us , I drink lots of ice water and when we had a crowd this past weekend it kept up! The craft ice is nice but I wish that it was just a backup ice maker! Seems like the frig is missing a drawer as I am used to a deli drawer a fruit and an additional veggie drawer and this frig has only two drawers but the shelf space is adequate for everything. I hated the last two freezers we had the drawer type and things got lost in the pile at the bottom and back of the freezer. So much happier with good ole side by side.

Had for a month+ and so far so good. I like the craft ice, but wish it made faster. Regular ice only available through the door dispenser, I would like to be able to grab a handful manually. Looks great and is a nice compromise when you have both black and stainless appliances. The drawer handles are at the bottom, I would prefer top, but not a deal breaker.

It has now been a month since I bought this refrigerator and I love it. Very spacious and I love the large layout and multiple shelves in both the refrigerator and freezer. The instaview is a nice to have but definitely not necessary however I do like the look of it with the black instaview window on the stainless steel. Personally I don’t see the point of knocking on the door to see inside before opening. The way to open the doors takes getting use to. I am accustomed to handles of course. Great purchase and would definitely recommend this refrigerator.

We decided to get this model instead of the one without the Instaview feature. Figured we may as well get something fancy, and fancy it is. Deal breaker was that the top shelf was adjustable - only the top shelf - so I could put a bottle of wine there. There are no other adjustable shelves in the refrigerator which stinks. Makes pretty round ice cubes. It's pretty on the outside with the Instaview. It's very quiet which is nice, and there is a lot of space inside.

The led light that comes on when the water dispenser is cleaning is not needed, is obnoxious at night or needs a switch to turn off. The ice dispenser is poorly engineered for use. Impossible to catch all the ice in a glass so it goes on the floor. The ice dispenser is poorly designed. Do you test these with real consumers before you decide to make them?

This fridge is a terriblly designed product. I have now had 2 of the bins that are behind the door completely fail and fall off. The first time it happened, it shattered one of my glass shelves inside the fridge, breaking that drawer as well. I also ended up losing about 20 of my bottles of miscellaneous condiments that were stored in the shelf as well as an entire drawer full of fruit. The only decent thing about this fridge is the ice balls, especially since you will need to drink heavily after this fridge continually fails to do its job.

[This review was collected as part of a promotion.] We just love our new craft ice refrigerator. It’s truly amazing and we are the rave of all our neighbors. Unlike past refrigerators we have purchased we have no complaints with this unit. Thanks LG. Timothy Sall