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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 141-150 of 707 reviews
Oct 3, 2023
Reviewer name: Monsterg2
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not BUY!!

[This review was collected as part of a promotion.] Will never buy LG fridge again. Only after having fridge for under two years the compressor has gone out and we lost food from both freezer and fridge. After having compressor fixed craft ice maker broke.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Social

Thank you for reviewing the 27 cu. ft. Side-By-Side InstaViewâ„¢ Refrigerator. We understand the importance of having a working compressor for your refrigerator and we'd be more than happy to look into this. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Oct 25, 2023
Reviewer name: Jodine2
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Buy

[This review was collected as part of a promotion.] I bought one last year for myself and one for my mother. I love everything about this refrigerator. It has so much shelf space in both the refrigerator and freezer side. I took off one star because the craft ice machine stopped working before the 1 year mark in both refrigerators . I am waiting on the replacement to come in the mail. We still get cubed and crush ice, but I really chose this brand because of the craft ice. Oversell a great buy!

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Jan 21, 2024
Reviewer name: MonicaK17
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

New isn't always better

This is not my first LG refrigerator. I had the one with the 2 door open function that allowed you to get drinks, etc out without opening the entire refrigerator. LOVED THAT PRODUCT!! But can not locate a similar one in our area; so we opted for this refrigerator with the "knock" and see function. I simply love the simplicity of the look. It matches my other LG products in the kitchen perfectly. What I would change if given an option, is 1) to add a handle and 2) remove that hinge on the top of the door, if possible. This is a fairly deep refrigerator and the hinge just sticks up a little too high for comfort. And I love the sleekness of the look, but it requires you to grab the ledge under the door to open the refrigerator because there is no handle. I'm not a big fan. Once you start using the refrigerator, the practicality of not having a handle becomes clear. You can't come in with a bunch of groceries in your hands to put things up, etc and grab a handle with 1 or 2 fingers to open the door. You have to lower your hand and grab the edge of the door. This results in whatever is in your hands, sliding door your arm, hand, etc and hitting on the refrigerator door. Just my thoughts. I intend to have this refrigerator a long time, but I sure did LOVE the previous version more than this one.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Oct 6, 2022
Reviewer name: DocJPS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] We purchased this as a compromise between the refirgerator my wife wanted, and the one I wanted. Talk about fortuitous. We both love this unit. The freezer section is roomy and easy to organize, the fridge section is actually very well thought out. The view window I incorrectly thought was a gimick I now use constantly to prevent opening the door. And the craft ice fits perfect in my hydroflask. The craft ice is also perfect for my scotch glass. Overall we love this appliance

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Oct 3, 2023
Reviewer name: AGM51
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Connection to the phone app

[This review was collected as part of a promotion.] Purchased this refrigerator a month ago. All the features work fine. I am unable to connect this device to the phone app. I spent 40 minutes on the phone with the help team and they we unable to help.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Digital Care Team

Hey there, we are glad to hear your LG Side-by-Side Refrigerator is working well in your home. We would love to assist you in getting it connected to the app. Check out this link: http://spr.ly/6420uel3o Shoot us a private message on Twitter or Facebook at @LGUSSupport with any other questions! ~Tegan

Jul 24, 2022
Reviewer name: sfhoney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Ice Box

[This review was collected as part of a promotion.] I really like my new refrigerator. Having the side by side makes accessing the freezer and refrigerator equally convenient. I like that the ice maker is in the freezer and no more issues with it sitting in the refrigerator side and taking up room.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Dec 29, 2022
Reviewer name: Frail One
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this Refrigerator!!

[This review was collected as part of a promotion.] I love everything about this fridge! It's extremely roomy compared to my old side by side. The ice maker kept up with the rush of Christmas to my pleasant surprise! I love everything about fridge!!!

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Jul 2, 2023
Reviewer name: DevPip
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I didn’t want to have a smart fridge

I wanted a regular refrigerator, and when my ice stopped making ice I had to download an app to update my ice maker. Then it stopped making the ball ice again and called it in and they showed me where the reset button was. That is the only negative thing I can say. It is very roomy for food and I like the lighted door when just checking the fridge.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Oct 7, 2022
Reviewer name: Rahz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Side by side doors that makes look like a 4 door

Love the refrigerator with the freezer on one side and edge to edge Instaview for easy view inside with out opening the door. This refrigerator makes my house look even more modern. Especially when I serving more then one guess and need extra ice with the dual ice maker with craft ice give plenty and plus the draft round ice makes it look really cool.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Feb 27, 2023
Reviewer name: TeamMom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Knock glass door feature

[This review was collected as part of a promotion.] We have had our new fridge for about a month and we really love the tap feature that lets us view what in the refrigerator without having to open the door. And we are a family of 5 and all our boys Love the three ice cub shapes for different drink options. We unanimously decided that this has been our favorite refrigerator so far.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Social Media

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.