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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
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Showing 141-150 of 688 reviews
Mar 5, 2024
Tonig716
4 out of 5 stars review

Verified Purchase

Great features.

[This review was collected as part of a promotion.] I've had my refrigerator for a mo th now. I love everything about this fridge but the ice maker. When you push the panel to get ice cubes or shaved ice in the front door, it goes everywhere. There is no easy way of getting ice without it ending up on the floor.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Sep 29, 2023
Whittaker77
1 out of 5 stars review

Verified Purchase

Do not recommend.

Bought this fridge, waited 2 weeks for it to get to me for it to not work. I put stuff in it thinking it would work perfectly since it came to us new but instead it froze everything! I checked and it was set on 37 degrees which is manufacturer recommended setting. I turned it up to 43 degrees (as high as it will go and also not a safe temp for food) and I put a thermometer in it from my deep freezer to see if it was keeping temp. Within 20 minutes, the thermometer said 5 degrees with it set at 43! The freezer side was set to 0 per your recommendation and thermometer said it was -10, causing the water lines to freezer and be unable to produce ice or dispense water. This is the main purpose of a fridge is that the thermostat in it is accurate and functioning properly to keep food safe and fresh, it couldn't even do that. Returned this to the store and replaced it with a trusted brand.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG US Support

Hello there! We are sorry to hear that the LG Refrigerator did not meet your expectations. We appreciate your feedback and would like to invite you to share it with us on our LG feedback page, https://www.lg.com/us/support/feedback. Your valuable input will help us make necessary improvements to our products in the future. Thank you for choosing LG. ~Rita

Jul 12, 2026
NSchwab
5 out of 5 stars review

Great refrigerator for larger families!

I love everything about the refrigerator from how spacious and accessible both the fridge and freezer are, how quickly and consistently it gets to the set temps, and how quiet it runs. The only downfall is how small the ice compartment is. My family loves to randomly eat ice. The ice maker and storage of ice is just way too small for our family.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG

Hi! We really appreciate this honest take — love hearing the fridge is delivering on space, easy access, steady temps, and that quiet run you barely notice. That’s the kind of everyday reliability we aim for. Thanks as well for calling out the ice‑bin limitation; we’ll make sure your note gets over to our product team. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James

Oct 20, 2022
LG in the house
5 out of 5 stars review

Verified Purchase

Awesome looking

We had an Kenmore elite refrigerator that we had for almost 6 years every year we had problems with that refrigerator and the icemaker quit over a year ago so I had to buy a little portable icemaker anyway just to make matters worse it died two weeks ago and I found at Azusa sales Lg after doing A lot of research I ended up with this one looks wonderful and so far works very well hope it lasts for a long time

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Sep 19, 2022
Suzie22
5 out of 5 stars review

Verified Purchase

Love my LG Sde by Side Refrigerator

I recently got my LG side-by-side refrigerator. I love the space in both the frig and freezer sides. The best part is that I can see what's in the refigerator without opening it. This comes in handy with a husband who used to stand there with the door open trying to figure what he wanted.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Dec 29, 2022
Frail One
5 out of 5 stars review

Verified Purchase

Love this Refrigerator!!

[This review was collected as part of a promotion.] I love everything about this fridge! It's extremely roomy compared to my old side by side. The ice maker kept up with the rush of Christmas to my pleasant surprise! I love everything about fridge!!!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 14, 2022
Jose G
3 out of 5 stars review

Verified Purchase

Parts

Stopped works for making Craft ice. Sevice person has come 4 times. Every time they need to order a part. Craft ice now works but the light when you knock doesn’t now. How in the world can the parts not exist or be on backorder if this is a new fridge. This has all been going on now for about a month and a half and still not fixed. not acceptable and definitely not good service.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jul 2, 2023
Anonymous
1 out of 5 stars review

Verified Purchase

Do not buy !!!

Bought this refrigerator because I had the washer machine and dryer which is very good. The craft ice maker went out in less than 6 months had to have it repaired. The repair guy told me this is a persistent problem and it's a design flaw if I knew this before hand I would have not purchased so disappointed.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

Hello there, Will. Thank you for reaching out to us about the craft ice maker. We're sorry to hear you're having an issue with your craft ice machine. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. ^Jolly

Jun 13, 2023
Cjatti
2 out of 5 stars review

Verified Purchase

Not what I expected for what we paid.

We bought this refrigerator in December 2022, six months ago. Our craft ice-maker has been out of service for a month I called for repair roughly 21/2 weeks ago. The icemaker was replaced. The very next day my door dispenser water was frozen. My craft & inn door ice-makers are not working, everything in my refrigerator is frozen. I had to throw away at least $200 worth of food and drinks. I am now waiting on a new board for the refrigerator which should be installed soon. I bought a refrigerator to eliminate stress and have something nice for the house so far I can’t say I am happy.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social/LG

Hello! We thank you for sharing your concerns regarding your LG Side-by-Side Refrigerator! Your attempts to receive satisfactory service is not what we we like to hear. We make sure to give exceptional service to make life more convenient for you. We deeply apologize for the inconvenience this has caused you. Should you need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ~Rita

Oct 21, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

guarentee

[This review was collected as part of a promotion.] I am very happy with everything, I bought filters and I asked for a guarantee for my Fridge ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

Review from lg.com
Helpful?3MYQDTK4PY0914183524101