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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 111-120 of 677 reviews
Jun 9, 2023
Anonymous
4 out of 5 stars review

Verified Purchase

Stylish and functional

I have had this refrigerator about two weeks and can report that I am very pleased with it so far. It’s very roomy and I especially like the craft ice feature. I like the energy saving feature, as I live off grid on solar power only. It runs flawlessly. I would recommend.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Jun 21, 2022
PNelson
5 out of 5 stars review

Verified Purchase

I Love My New LG Refrigerator!

[This review was collected as part of a promotion.] I purchased this a few weeks ago and love it!!! It is so spacious - both on the freezer and fridge sides. The shelving is large too along with the various compartments. I’m able to organize everything so well. Love the ice cube makers - the craft ice is fun too!!! The design is modern and sleek - the stainless is so pretty and keeps clean!!! Love the lighted door so I can quickly see inside! So happy with my new refrigerator!!!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Dec 18, 2022
Lisawin2
1 out of 5 stars review

Verified Purchase

Horrible

When I received my refrigerator, it was plugged in and worked. On the third day, the light wouldn’t come on and water was all over the floor of my kitchen. When I contacted LG, I have been given the run around and no one has been out to see about my refrigerator yet. LG DOES NOT stand by its products nor the consumers who purchase their products!!!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

May 21, 2023
The Mcleans
5 out of 5 stars review

Verified Purchase

Awesome

[This review was collected as part of a promotion.] I bought this fridge a month ago and I can honestly say I love my kids love it it’s just been a game changer from our fridge before . If your thinking about purchasing this fridge don’t hesitate run and get it

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 14, 2022
Jose G
3 out of 5 stars review

Verified Purchase

Parts

Stopped works for making Craft ice. Sevice person has come 4 times. Every time they need to order a part. Craft ice now works but the light when you knock doesn’t now. How in the world can the parts not exist or be on backorder if this is a new fridge. This has all been going on now for about a month and a half and still not fixed. not acceptable and definitely not good service.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jun 13, 2023
Help pls
2 out of 5 stars review

Verified Purchase

Please help

Help, We just ordered and received this beautiful refrigerator this week. We cleaned out the ice and water and thought we were good. Then we opened the freezer door and the ice container fell when it was full of ice and broke one of the shelves. We had used the door several times in the last three days prior placing new items inside and had not touched the ice maker again and then this happened. Where would we go to buy a new shelf? How do we make sure the ice maker is seated properly when we had thought we had done so and come to find several days later that it can just fall down? Have no idea what to do from here. Can someone please email me back?

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social/LG

Hello, there! We're so sorry to hear that your LG Side-by-Side InstaView Refrigerator's ice container fell and damaged your shelves. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to immediately assist you. Please reach out to our support team on Facebook or Twitter, @LGUSSupport, and provide the model and serial numbers of your unit in your first message to our social media support team. We apologize for any inconvenience this has caused. ~Rita

Sep 12, 2023
sarah65
1 out of 5 stars review

Verified Purchase

Dissatisfied

We had owned a LG Refrigerator for 19 years, no problems. We downsized to a smaller home in July and decided to purchase new refrigerator. We blame both ourselves and the salesman for not reviewing the features more thoroughly. We weren’t told about the round ice balls, so surprised when they started to dispense (loudly and slowly), not a useful idea in our thinking. Opening the drawers from the bottom, very unhandy. The glass front looked nice, but we’re constantly having to wash the fingerprints off. Finding milk, orange juice, etc, do not get as cold if put on the shelves behind the glass front. To say the least very disappointed in this purchase.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG

Hello, Sarah. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for refrigerator features to match your household needs, from the ice maker design to drawer accessibility and cooling performance behind the glass front. For more information on refrigerator support and product resources, you can visit our official LG page here: www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this ice maker, drawer usability, and cooling performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Dec 9, 2023
melissajane1234
5 out of 5 stars review

Verified Purchase

Best fridge I have ever had - nice design

This is a great fridge! I love a side by side as that style freezer works best for me organizationally. It opens similar to a feench door, which is great as the doors swing widely to allow access. It was so easy or organize and easy to see what you have. I LOVE the knock twice refrigerator view drawer, as my son can do that now to see what we have instead of standing there with the door open all the time. The ice and water dispenser on the door is brighter and easier to read than most - and a good design for selecting options. We also love the craft ice balls. Really nice upgrade. Highly recommend - super happy with it!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
May 28, 2023
Andrea Nurse
3 out of 5 stars review

Verified Purchase

Great features aesthetically pleasing to look at

I bought this brand new fridge item one month ago although the fridge is spacious with great features the ice machine on the door was none functional but it took one month before repairs and replacement was completed. This not what I expect from a renowned brand name such as LG to get a defective item and especially when I spend that kind of money. I was very disappointed but now the repairs have been completed and everything has been working well for the last 48hours. I still think that I should’ve been given a replacement instead of repairing the defective ice roller on the door of fridge but I willl keep monitoring it to see how it functions

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from social/LG

Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You .~Tanisha

Nov 16, 2022
SuzeD
3 out of 5 stars review

Verified Purchase

Basic fridge with showy features

Bought this fridge for the nano UV water dispenser in the door. It also shows the inside when you knock on the door. But the truly nice features of adjustable shelves, egg and meat trays, are missing on this model. For us it was worth getting a UV dispenser and craft ice. But I do miss having adjustable shelves.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki