[This review was collected as part of a promotion.] I like this fridge, but we have had problems with it. When the fridge door closes, the freezer door pops open, When the freezer door closes, the fridge door opens. I have had food to defrost because I was unaware that freezer door was open.

We had owned a LG Refrigerator for 19 years, no problems. We downsized to a smaller home in July and decided to purchase new refrigerator. We blame both ourselves and the salesman for not reviewing the features more thoroughly. We weren’t told about the round ice balls, so surprised when they started to dispense (loudly and slowly), not a useful idea in our thinking. Opening the drawers from the bottom, very unhandy. The glass front looked nice, but we’re constantly having to wash the fingerprints off. Finding milk, orange juice, etc, do not get as cold if put on the shelves behind the glass front. To say the least very disappointed in this purchase.

despite installation problem--2 teams refused to do it--it is a great fooler--looks like an armoire, but is side-by-side. Love the 3 kinds of custom ice, and the stairstep like drawers, which gives you a chance to put something down while getting something else. Use the view door to put my most used items, like milk, yogurt, butter and PowerAde--plus an Alexa shopping list built in

So far, about 2 months old since installed, it's been a very nice appliance that is roomy, easy accessible to food and looks great. Loving the crushed ice and water, which I miss having before. Hopefully, no future problems, because I really like this refrigerator.

We bought this 10 months ago and have had to have the ice dispenser serviced twice already. The first time the service guy obviously had no idea what he was doing but the second guy was much better. So far it seems to be working much better. Thank goodness it was still under warranty!

[This review was collected as part of a promotion.] I bought one last year for myself and one for my mother. I love everything about this refrigerator. It has so much shelf space in both the refrigerator and freezer side. I took off one star because the craft ice machine stopped working before the 1 year mark in both refrigerators . I am waiting on the replacement to come in the mail. We still get cubed and crush ice, but I really chose this brand because of the craft ice. Oversell a great buy!

It has now been a month since I bought this refrigerator and I love it. Very spacious and I love the large layout and multiple shelves in both the refrigerator and freezer. The instaview is a nice to have but definitely not necessary however I do like the look of it with the black instaview window on the stainless steel. Personally I don’t see the point of knocking on the door to see inside before opening. The way to open the doors takes getting use to. I am accustomed to handles of course. Great purchase and would definitely recommend this refrigerator.

[This review was collected as part of a promotion.] We bought a brand new built & we were too late to upgrade our applianes to Whirlpool or GE. We are really pleased with the Smart LG ThinQ. Love how we can knock on door & see what's inside without opening!!

[This review was collected as part of a promotion.] Bought Jan 2022. Have had 2-3 craft ice makers, 1 reg ice maker, amd a mother board installed. I lost a freezer full of food as well as the refrigerator. Now they say a compressor is bad. CO has been out here twice and canceled today's appt.

I really do not like this fridge there is not enough space. It only has two drawers and not even one is a crisper to keep veggies fresh. It does not make enough ice on time to keep two people with ice water. It is so slow!! Also there is no small drawer or anywhere to store butter or cheese. It is just made wrong in all the wrong ways. Very disappointed