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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 111-120 of 707 reviews
Nov 14, 2022
Reviewer name: Debi60
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] We bought a brand new built & we were too late to upgrade our applianes to Whirlpool or GE. We are really pleased with the Smart LG ThinQ. Love how we can knock on door & see what's inside without opening!!

Review from lg.com
Helpful?4SESO4BN9O7614183524101
May 19, 2023
Reviewer name: laum59
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good quality

Fridge works good. Ice ball maker makes ice balls with a flat spot but they are still good quality ice. Space and features are good. Primary ice maker looks small at first but makes ice fast. Ability to monitor refrigerator works good. Price did not include all needed accessories for the fridge to work so price jumped $300.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Social Media

It is not every day that we receive feedback as detailed and thoughtful as yours. We’re really grateful and appreciate you taking the time to share your review with us and for helping us recognize what else we can improve with our product. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. -Cazz

May 18, 2023
Reviewer name: Drho
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I bought my Thing Q Model a month ago and it is awesome. I love the craft ice feature because I love a good old fashion. The UV sterilizer was a selling point for me also. Definitely would recommend this. In addition, it's larger than most other fridges.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Oct 31, 2023
Reviewer name: Mimi12776
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice refrigerator…. Beware that ice machine

I bought this refrigerator last December and loved it. One of the things I loved most was the craft ice machine. Well, that lasted about 4 months and the repair people are having a hard time finding me parts. Overall, I still love the fridge but disappointed.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Jan 26, 2023
Reviewer name: ImadZ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great looking and functional fridge

I especially love the instaview feature that allows me to see what's inside without opening the door. Another neat feature is the ice maker that creates fancy ice for any type of cocktails. Opening the doors is easy and efficient using the holds at the center instead of having handles sticking out

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Jul 2, 2023
Reviewer name: DevPip
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I didn’t want to have a smart fridge

I wanted a regular refrigerator, and when my ice stopped making ice I had to download an app to update my ice maker. Then it stopped making the ball ice again and called it in and they showed me where the reset button was. That is the only negative thing I can say. It is very roomy for food and I like the lighted door when just checking the fridge.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Sep 10, 2022
Reviewer name: Vrba
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Extremely pleasant to look at.

Well I've had the fridge almost a month now and it is a great addition to my kitchen. I love the craft ice although it does take a while for it to make. The regular ice maker seems to have a hard time keeping up with demand but it has been quite hot lately so demand has been high. Also like the black stainless steel because magnets don't stick to it . Lots of room inside and the water filter is a snap to change out. Still trying to get used to not having protruding handles on the doors but these things take time. All in all I am quite satisfied with this purchase.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Mar 8, 2023
Reviewer name: Mightymikev
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works great except the ice makers

We love this fridge, we can find things before we open the door which saves money. Only one problem, the ice makers. The craft ice maker stopped working in December and one month later the door ice maker quit. The craft has been replace and is working well. We are waiting for the door ice maker to arrive. (on order).

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Dec 14, 2023
Reviewer name: mcguijo
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Problematic model

[This review was collected as part of a promotion.] Refrigerator is less than 2 years old. Have had it serviced a couple of times. When it runs well, its good but shouldn't be breaking down that much. Getting online help (chat) is a huge hassle. Last go around I was dropped 3-4 times from the chat and overall took about 1 hour or more to resolve that I needed to bring in a technician.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from LG Digital Care Team

Hello there, We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. ~Tanisha

Jun 23, 2022
Reviewer name: RB in Katy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Do you like cold drinks

[This review was collected as part of a promotion.] After our French door style frig (which I can’t stand) died, we wanted a side by side and chose this model and are glad we did. If you love ice cold drinks and milk, this is the frig for you. I thought the wouldn’t care about the craft ice maker but actually like the round ice balls. It is massive as well on both sides. Hopefully, it lasts because we love it so far.

Review from lg.com
Helpful?4SESO4BN9O7614183524101