Hi Jordan, we are sorry you were disappointed with the Crest 3D White Deep Stain Remover Toothpaste's whitening results. It's helpful to understand that our whitening toothpastes remove surface stains to enhance existing brightness, without using bleaching agents. If you are looking for that stronger, more immediate whitening effect, we recommend Crest 3D Whitestrips; their peroxide formula is designed to penetrate and bleach these more challenging, intrinsic stains, resulting in a noticeably brighter smile. Please do not hesitate to call us at (800) 492-7378 if you would like to discuss further.

We appreciate you taking the time to leave this review, Cheryl. We understand how frustrating it is when a product does not deliver its expected results. Our products go through many quality checks, and we try our best to make products that you will love as much as we do. Everyone has their own goals for whitening, and depending on how deep your stains go, you may need something like Whitestrips to target internal stains. Your feedback is valuable to us, and we'll share this with our Quality Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 492-7378

We’re sorry that you didn’t get the whitening results you were hoping for with our Deep Stain Remover toothpaste, Deb. There are different kinds of whitening when it comes to oral care products. Most toothpastes work to remove the stains on the surface of the teeth, or extrinsic stains. However, stains can also get trapped below the enamel surface. These are called intrinsic stains, which are harder to remove with a whitening toothpaste. So that we can help you further, please give us a call at (800) 492-7378.

Hi Nadezda. We're truly sorry to hear your feedback regarding our packaging. We genuinely appreciate your input as it's invaluable in helping us improve our products. Should you have any further questions or concerns, please don't hesitate to reach out to us at 1-800-566-7252.

Thanks for taking the time to share this feedback. We're sorry to hear that this was your experience, as we have many quality checks in place to ensure that you can enjoy the best possible results with our toothpastes. We'd like to mention there are different kinds of whitening when it comes to oral care products. Most toothpaste and rinse products work to remove the stains on the surface of the teeth, or extrinsic stains. However, stains can also get trapped below the enamel surface. These are called intrinsic stains. The peroxide in our Crest Whitestrips products travels through enamel to bleach these stains, so we suggest giving this product a try. As well, a lot of thought goes into the design of our products, and we'll be sure to share your feedback with our team. Please give us a call at (800) 492-7378 if there's anything more we can assist you with.