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Customer reviews for Crest 3D White Deep Stain Remover Whitening Toothpaste, 2.1 oz., 4 pk. for
Crest 3D White Deep Stain Remover Whitening Toothpaste, 2.1 oz., 4 pk.
4.2 out of 5 stars
stars
556 ratings246 reviews
  1. 5 stars65% (363)
  2. 4 stars13% (75)
  3. 3 stars8% (42)
  4. 2 stars5% (27)
  5. 1 star9% (49)

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Showing 51-60 of 246 reviews
May 20, 2026
Reviewer name: Niki19
1 out of 5 stars
1 out of 5 stars review

Very disappointed

This is false what they are advertising. Your teeth do not change in 1 day. I don't even notice a difference in a week. I need my teeth white for my wedding and very disappointed

Review from crest.com
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reply from Customer Care

We can understand your disappointment, Niki, and are very sorry to hear this. You deserve a sparkling smile for your wedding day! So that we can gather a little more information for our Quality Assurance team and help you, please call us at (800) 492-7378.

May 29, 2026
Reviewer name: Evergreen24
1 out of 5 stars
1 out of 5 stars review

No improvement

Doesn't work. I have used it everyday for 4+ weeks and my teeth don't look any whiter than when I started. I don't drink alcohol of any kind or coffee and avoid soda pop and dyes. Very disappointed and would like a refund.

Review from crest.com
Helpful?7CALDQDRSSHT14093471683
reply from Customer Care

We're incredibly sorry to hear that you didn't get the whitening results you were hoping for. If you aren't seeing a brighter smile, it may be possible the stains are below the surface of your teeth where the toothpaste doesn't reach. Our Whitestrips are designed to tackle those deeper stains, so we'd love to connect and tell you more about those, and help you with your toothpaste. Please call us at (800) 492-7378.

Jan 6, 2026
Reviewer name: HarborGirl
4 out of 5 stars
4 out of 5 stars review

Needs a tube redesign

The product is excellent. The dispenser tube is much less so. As you reach the end of the product, the dispenser tube becomes harder to use. Having to cut off the bottom of the tube to then insert a toothbrush to try to access the remainder of the product is not easy and is inconvenient. At the price of the product, I want to use every last bit of it, so I would suggest a redesign for the dispenser.

Review from crest.com
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Dec 12, 2025
Reviewer name: Lano
3 out of 5 stars
3 out of 5 stars review

Too hard to dispense

I just bought this, but will not buy again. It is too hard to dispense. I have ordered Colgaate optic white. It has a regular tube. I don't know whether to store this upside down, on the flat cap, or upright. I have tried both, and it is still hard to dispense. Too bad because I usually, like Crest products. Have used them for years. I assume the product is good, but too hard to use.

Review from crest.com
Helpful?7CALDQDRSSHT14093471683
reply from Customer Care

We're disappointed to hear you're having trouble dispensing this Deep Stain Remover. This certainly isn't the result we expect, so we'd like to hear more. So we can assist you, could you please give us a call at (800) 492-7378?

Jan 10, 2026
Reviewer name: Kathy VC
2 out of 5 stars
2 out of 5 stars review

Pump sucks

Love the toothpaste, hate the pump. Why would you put a pump on toothpaste tube? A stand-up toothpaste, okay. (I still don't understand why) It's difficult to pump, all the toothpaste goes to the bottom when your pumping, so you have to pressing it back to the top, and pump nozzle gets stopped up and dries with the remaining toothpaste that doesn't go in toothbrush.

Review from crest.com
Helpful?7CALDQDRSSHT14093471683
reply from Customer Care

We're sad to hear you aren't enjoying the pump, Kathy. Your feedback means a lot to us, so we'll be sure to let the rest of our team know how you feel. If you ever have questions or would like to share more, we invite you to give us a call at (800) 492-7378.

Jan 21, 2026
Reviewer name: Shan
1 out of 5 stars
1 out of 5 stars review

Beware: More like “deep stain maker!”

This stuff is awful! I purchased a month before the holidays because it was a scan and go savings and thought I'd try to whiten some before family gatherings. Within 6 weeks of using, my teeth formed DEEP BROWN STAINS all over, especially in between the teeth. Instead of feeling good about my teeth, I tried to hide them! I brush and floss twice a day… it just didn't make sense. I told the ortho and dentist about it and they said beware of stuff like this because it can have adverse effects. The hygienist spent an hour blasting the stains off in the front yesterday and I have a second appt to finish up the back teeth since I maxed out on appt time. I'm not one to complain or return but after telling friends about this experience, I will return what I have left to Sam's. So recommend that if you do use it, take pics like once a week and watch for stains that may be forming. (I tried to upload an image of the staining on my teeth but getting error.)

Helpful?7CALDQDRSSHT14093471683
reply from Crest

We're sorry to hear this, Shan. After the extensive testing this toothpaste has undergone, what you're experiencing certainly isn't something we'd expect. Our team would like to hear more from you, and gather some further information. When you have a chance, please give us a call at (800) 492-7378.

Dec 1, 2025
Reviewer name: Laura
1 out of 5 stars
1 out of 5 stars review

Tastes awful!

The worst tasting toothpaste. I had to order this instead of the normal charcoal toothpaste I get for my kids because I guess you stopped carrying it. Well I tried it when we were on a weekend trip and it is the worst tasting toothpaste I have ever used! I can't believe this cost me $20! My kids have been avoiding it like the plague because it tastes so horrific. Please get the charcoal toothpaste back!

Helpful?7CALDQDRSSHT14093471683
reply from Crest

Laura, we appreciate you sharing this with us, and we're sorry to hear you're not satisfied with our Deep Stain Remover toothpaste. We understand how frustrating it is when a product does not deliver its expected results. Our products go through many quality checks, and we try our best to make products that you will love as much as we do. We'll make sure to share your feedback with our Quality Team. This toothpaste has been pH-optimized to deliver superior whitening, and this can come across as sour to some, so we recommend trying a different flavor. If the flavor you're using tastes off in any way to you, we would recommend discontinuing use. To help further and learn more, we invite you to give us a call at (800) 492-7378.

Jan 20, 2026
Reviewer name: kimberlyl299
5 out of 5 stars
5 out of 5 stars review

Obsessed!

I am obsessed with this crest 3d white deep stain remover!!!! In just 1 day it whitens your teeth and helps get out see stains out of your teeth. It isn't an over powering taste and doesn't feel really sticky like other toothpaste's it dissolves instantly foaming onto your teeth for a brighter smile !!

Review from influenster.com
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Sep 18, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Does Crest know how to fill a tube?

Freaking shocked at the size of the tube. And how it felt mostly empty. Haven’t used it yet.

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reply from Crest

Hello! Thank you for sharing your feedback. We're sorry to hear that you were disappointed. We'd appreciate the opportunity to learn more about your experience and address any questions you may have about the product and packaging. Please give us a call at 1-800-492-7378, and our team will be happy to assist you.

Dec 8, 2025
Reviewer name: Purple
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Not a toothpaste

I really like this stain remover and feel that it's working .

Helpful?7CALDQDRSSHT14093471683