We're disappointed to hear you didn't see the great whitening results as expected. In some cases stubborn stains may need additional treatment, so we'd be happy to help find the best fit for your smile. So we can assist you, we ask that you give our team a call at (800) 492-7378.

We're sorry you did not receive the Crest 3D Brilliance Deep Stain Remover toothpaste size you expected, and we'd like to help, Caitlin. Our products undergo many quality checks to ensure they reach you in perfect condition, providing the ultimate teeth-cleaning experience. The product might not seem full due to air pockets, but we assure you that our tubes are filled by weight to ensure our consumers receive the full product amount. The main reason for the air pockets is that the product is filled into the tube via the open crimped end, which needs to be sealed afterward. The airspace ensures that the product is not in contact with the crimp during this sealing process. There is no air pressed into the product intentionally. So we can learn more about your experience and help further, please give us a call at (800) 492-7378, 9 am-6 pm EST, Monday-Friday.

Thank you for taking the time to share your feedback with us. While it’s great to hear that you enjoy the taste and clean feeling, we’re sorry you didn’t notice a difference in the brightness of your smile. We’ll share your comment with our Quality Team. Our toothpastes undergo rigorous quality checks to ensure they deliver optimal results. There are various types of whitening options available in oral care products. Most toothpastes work to remove stains on the surface of the teeth, known as extrinsic stains. However, stains can also get trapped below the enamel surface. These are called intrinsic stains, which are more difficult to remove with whitening toothpaste. To assist you further with your whitening needs, please contact us at (800) 492-7378.

Marko, thank you for sharing your experience! We're delighted to hear that you've noticed a difference, especially as a coffee drinker. Your feedback means a great deal to us, and we're pleased the product is working well for you after just one use. If you have any other thoughts or questions, please feel free to reach out. You can call us at (800) 566-7252.