Thanks for sharing your thoughts with us about your Crest 3D White Brilliance Deep Stain Remover purchase. Because all of our toothpastes are designed to be enamel-safe and gentle, your experience isn't expected. Our formula uses patented whitening technology that works fast to remove extrinsic stains. If your discoloration is below the enamel, you may benefit from other whitening products, such as our Whitestrips. Call us for more help at 1 (800) 492-7378.

We’re sorry you didn’t get the whitening results you hoped for with Crest 3D White Brilliance Deep Stain Remover Toothpaste, Mike. There are many types of whitening oral care products. Most toothpastes work to remove stains on the surface of the teeth, called extrinsic stains. However, stains can also get trapped below the enamel surface, known as intrinsic stains. We understand everyone has their own goal for the level of whitening they'd like to achieve. So we can learn more about your experience and help further, please give us a call at (800) 492-7378, 9 am-6 pm EST, Monday-Friday.

We're disappointed to hear this. This surely isn't the quality standard we expect, so our team would like to learn more. When you have a chance, please give us a call at (800) 492-7378.

Hello! Thank you for sharing your feedback with us. We are truly sorry to hear that after 4 days of using our product, you haven't seen the whitening results you were hoping for. That is definitely not the satisfying experience we want for our consumers. We would love to discuss your experience further and provide some tips or explore other options that might better suit your needs. Please give us a call at 1-(800) 492-7378.