Thank you for taking the time to share your feedback with us, Sango. We understand the importance of having a toothpaste that cleans deeply and brightens your teeth, and we’re sorry our Crest 3D Deep Stain Remover didn’t meet your expectations. We’ll share your message with our Quality Team. We thoroughly check our toothpastes for quality throughout the manufacturing process to ensure they provide the best results. The Deep Stain Remover works by dissolving the bonds that hold the stains to the teeth, repelling new stains, and re-mineralizing enamel to strengthen teeth. Some stains can be more difficult to remove depending on age and type. We want to learn more and help you find a product that will work best for you. Please get in touch with us at (800) 492-7378.

We&#39;re so sorry you&#39;ve had this experience with our Crest 3D White Brilliance Deep Stain Remover Toothpaste tubes, Marty. Please know our containers are filled by weight to make sure you receive the full amount of product, but sometimes air pockets can make it seem as if the tube isn&#39;t full. Here&#39;s how this can happen:<br /><br /> Our tubes are filled from the bottom end and once filled they need to be sealed. Air space at the end ensures that the toothpaste is not in contact with the crimp during this sealing process. There is no air pressed into the product intentionally. When you squeeze the toothpaste out of the tube, the air is mixed into the product, forming air pockets. Sometimes the texture prevents the toothpaste from flowing back into these air pockets and the air pockets can cause a broken pattern when dispensing.<br /><br />To eliminate air pockets, try squeezing the tube a few times with the cap on to get the toothpaste up to the top of the tube. While we hope this helps, we do lots of quality testing to try to ensure your satisfaction, so we&#39;d like to learn more and help you best. Please give us a call at (800) 492-7378.

We're sorry to hear that your teeth were left sensitive after using Crest 3D White Brilliance Deep Stain Remover Toothpaste, and we hope you're feeling much better. Safety is our priority, and while all of our products are safe and effective when used as directed, some users may not tolerate a particular formulation. If you haven't already, we recommend discontinuing the use of the toothpaste if you're still experiencing sensitivity. So we can learn more about your experience and share this with our Quality and Safety Teams, please give us a call at (800) 492-7378, 9 am-6 pm EST, Monday-Friday.

Thanks for sharing your thoughts with us about your Crest 3D White Brilliance Deep Stain Remover purchase. Because all of our toothpastes are designed to be enamel-safe and gentle, your experience isn&#39;t expected. Our formula uses patented whitening technology that works fast to remove extrinsic stains. If your discoloration is below the enamel, you may benefit from other whitening products, such as our Whitestrips. Call us for more help at 1 (800) 492-7378.