Thank you for taking the time to leave this review, Klacey. We understand your frustration with not receiving the results you were looking for with our Deep Stain Remover Toothpaste. This toothpaste uses a dual phosphate system that dissolves the bonds that hold stains to teeth and whitens by removing surface stains and deeply cleaning. This toothpaste also has been pH-optimized to deliver superior whitening benefits. All our toothpastes go through several quality checks to ensure optimal performance, and we’re disheartened to learn this wasn’t the case for you. While whitening pastes are great for removing those surface stains, sometimes there are stains located below the enamel that they are just not able to reach, and we would recommend trying a product that contains hydrogen peroxide, such as our Crest Whitestrips, to help lift those stains Your feedback is important to us, and we&#39;ll share your comments with our Quality Team. To help further and learn more, we invite you to give us a call at (800) 492-7378.<br />

While we're happy you love the taste of Crest 3D White Brilliance Deep Stain Remover Toothpaste, we’re sorry you didn’t get the whitening results you hoped for, and we'd like to help KayCee. There are different kinds of whitening when it comes to oral care products. Most toothpastes work to remove the stains on the surface of the teeth, known as extrinsic stains. However, stains can also get trapped below the enamel surface, called intrinsic stains, which are harder to remove with a whitening toothpaste. So we can learn more about your experience and help further, please give us a call (800) 492-7378, 9 am-6 pm EST, Monday-Friday.

We know the difference that a white smile can make, and we are disheartened to hear that you have not seen the dazzling results we would expect the Crest Deep Stain Remover Toothpaste to provide, Mary. All of our products go through extensive testing to ensure their effectiveness, and we will share this information with our Quality Team. It is important to note that while whitening toothpastes and rinses are great for getting rid of surface stains, there are sometimes stains below the enamel that those products are not able to reach. To get rid of those stains, we recommend using a product that contains hydrogen peroxide, such as our Crest Whitestrips. We would love a chance to learn more about your experience so we are better able to assist you, and we invite you to give us a call at (800) 492-7378.

Marko, thank you for sharing your experience! We&#39;re delighted to hear that you&#39;ve noticed a difference, especially as a coffee drinker. Your feedback means a great deal to us, and we&#39;re pleased the product is working well for you after just one use. If you have any other thoughts or questions, please feel free to reach out. You can call us at (800) 566-7252.