I have been a user of TurboTax for decades, and have found it to be the one of the best tools for dealing with the complexity of tax preparation/filing and navigating the changes that come with every new tax year. I like its approach to gathering the data with a user-friendly, question-driven interface. I also like the ability to import and compare tax documents from previous years with this year's return.

I found it very frustrating to find an additional $45 for opting for the $15 payment to be taken from my refund amount. Im sure many people pay your $45, but not me! I was able to call Branden in support who very kindly walked me through the process of finding out where this $45 charge was coming from on my file. We were able to delete this suspicious charge. Not happy about that!

The Donation section for household and clothing items offered very poor assistance with pricing. Prior years' Turbo Tax offered pulldown menus that listed categories which could be selected and provided estimated costs. We would definitely like to have that type of menu structure in future years.

I found this year's version much more difficult to navigate vs prior years. Entering 1099 info was confusing and I ended up with duplicate or extra entries. I have been using turbotax for over ten years and will probably seek out other software for next year.

The version for 2025 was a bit harder to use than previous years. The flow was missing, believe it was due to the software moving ahead of where I expected it to be. Had to back up a couple of times and redo a section because of it. Bottom line it works, will continue using it in the future.

Easier than last couple years. Maybe because I'm getting used to the terminology and questions, but it seems to have been a little less hassle this time around especially with the ESPP 1099 Consolidated forms being imported. Last couple years it always said there was something wrong and had to go back and re-enter calculations manually. No issues this time.

TurboTax 25 was very glitchy and tempermental. Had to restart several times. Lost information that was entered and had re-enter. Did not direct to other income sources such as Social Security Disability. Overall very displeased with this version and filing system this year.

I have used TurboTax the last 15 years. With changes in the code, I would recommend that it provides more explanation of certain entry. For example, in an W2, the wage number was omitted in the return, because that income was from a nonqualified pension. It took me quite a while to discover that after carefully examining each item in the final return.

TurboTax would not open. Had to take to a computer place who said my Webroot anti-virus was blocking it. Webroot has never blocked it before. So I talked to Webroot. I don't know if the issue was really theirs or Intuit's, but they uploaded some logs and said the following: "Thank you for the logs. We did find several Unknown determinations for AMD files which are not directly related to TurboTax. We reviewed the MD5 hashes and marked the files as Good to stop any monitoring we are performing while the applications are running." "When convenient, can you restart your machine and spin up TurboTax?" Whatever they did fixed it. It said the AMD fiIes were not really related to TurboTax, and this is a new computer, so I don't know if it's really due to Intuit's app. But.....

Generally, an excellent product, which I have used for many years now. I was a bit put off by being told after updating that the program would re-start. It didn't. Also, the buttons that say "update" do not make it clear if one needs to revisit the item or let it go.