Online and desktop are out of sync. Desktop shows efile accepted but still asking for me to file? Online version wants me to enter all my bank information and pay again to file. Need to get the two programs in sync and ensure the desktop application has updated all sections with efile complete for both State and Federal.

I've been using Turbotax for over 15 years. This year, 2025, I had many problems navigating through the forms. I coudn't back-track to find the location of where a number/amount came from. And one reoccouring frustration: having to back up 5-10 forms, change a value, then continue 5-10 times to return to where I was. I'd like to see a new feature; more information on the review page. Things like "Due to the changes in tax law, you owed/saved $Dollars. You may want to increase your withholdings by this $ amount to avoid penalties." Etc. One more thing, I will never want to do my taxes online, so don't ask me.

Program is cumbersome, has lots of bugs, has constant huge sized updates taking up way too much space. If I could complete and submit my tax return two weeks ago, why can't I file today without installing a 350MB update? There are also several things TT doesn't ask me about that I have to initiate on my on. My return was rejected because I wasn't prompted to input my 1095-A information. This should be a standard question. I use QuickBooks Online and the process for importing my QB data into TT is laughable. Especially considering Intuit owns everything and could prioritize a seamless integration if they actually cared about or listened to the needs of the consumer. After all the effort required to import data from QBO, every year there is missing data in the QBO data file. I don't even waste my time doing this anymore. There should be a one-click dialog box to directly export to TT from QBO. There's no excuse for this process being so onerous.

I was unable to transmit my returns during the validation process because some updates were not installed. I installed the updates as instructed during the initial program download; however, I did not receive any subsequent notification that additional, new updates had to be installed. This resulted in my spending more time and effort than necessary to identify and correct the issue before i was finally able to e-File my returns.

your program this year was the worst version that I have used. Very hard to follow, asked questions that were not pertinent and would not let you by question. Fix it or you lost me as a customer. Definity not worth the money. used your program for many years and this has been my worst experience.

It is getting harder to use TurboTax every year. First I had to upgrade my computer. Loading the program was a pain. Then I needed Rosetta. I wanted to enter the data for income myself but that took multiple extra steps. It felt like I was in a loop. In years past, there wa check box for that. Then I spent hours entering the data, saved it, and logged out. The next morning most of the data I entered was gone. I had to start over.

Everything works as expected. Ever year I use this I get upset because the font is SOOOO small. I try adjusting resoultion size but then many boxes are off the screen. PLEASE give users (especially for Seniors) the ability to increase font size se we can read the printing

I am a long time user of Turbotax deluxe. This year I had problems importing my tax information from Ameriprise Financial. I finally figured it out after reviewing the community site. Otherwise, the process worked well and I am pleased with the results.

We e-filed our Federal return but wanted to mail our state return, however, the software would not let us do both. In order for me to print our state for mailing, I had to go back to File and select Print for mailing for both Federal and State. Then it did give me an option to only print state. The software does show that our Federal was e-filed, so we are good there. A lot of users will not figure out how to do this. We don't owe the state nor do we have a refund, so we didn't want to spend $20 for nothing.

After you fill out the software that you purchase and spend time filling out. The software said I had to pay a $40 processing fee. I chose to have it taken out of the refund and then it says in the consent form that you have to pay a $25 processing fee for the $40 processing fee.