I have been using Turbo Tax for at least the past 10 years. I like the ability to either let them guide me or work on each area (I use the latter option). I like that they will start my current year’s return with information from the previous year. Saves data entry. I took one afternoon to fill in everything then another afternoon to review and file. My taxes are straightforward - all income is reported, no debt, no dependents, etc. so I do not know if I would have opted to use a tax accountant if my life were more complicated. But so far so good.

I filed electronically using PIN numbers I retrieved from the proper website, and the return was rejected. I also paid to file NJ taxes electronically but never got any word of whether the state return was accepted or not. So that was a waste of money. I tried refiling the federal form, but the ire never received it. So now I have to print the form to mail it, and nowhere do I find instructions what papers need to be mailed with the forms. I've used TurboTax for years, but this is the last year I will do so.

Your software concerning an IRA and a RMD has an error in it. The IRS states a total has to be taken. The is the amount from all IRAs added together. It does not matter how much you take out of each IRA, just as long as you take a total amount. Your program does not allow to take $ 0.00 out of any one of the IRA. This is wrong

Could not efile state tax return even though I was willing to pay the additional fee, error message kept saying something went wrong with payment, even though I never got the opportunity to give credit card information. Also, in the filing section, too many times asking to print the returns - wastes a lot of time.

i feel it provides me with a good & accurate way to do taxes. I like the idea of downloading documents from my financial institutions. i like that the program guides me through the return. Federal taxes have become very hard to understand and do. it seems to me they used to be easier to file at one time, because at one time I actually sis taxes by hand.

Several updates to the product made it a little more challenging to use this year like adding pop up boxes to ask questions that seemed unnecessary. I did not like that the "It's deductible" chart to find estimated costs for clothing and items donated to charity was taken away. I always used that chart to find costs for my itemized list of items I donate to charity. I also miss the disc used to download the product, which was simple and easy. It is much more challenging to download from the website and then adding product code. I had many problems and had to call customer service for help. The Rep was very patient and helpful in getting the product onto my computer. Too many questions trying to get us to buy add-ons.

I SPOKE WITH 5 TURBOTAX AGENTS TRYING TO CORRECT A PROBLEM OF NOT BEING ABLE TO EFILE. THERE WAS NO DATA ENTERED THAT SHOULD HAVE TRIGGERED THE PROBLEM. NO ONE COULD FIND A REASON FOR THE DENIAL. THE FIFTH AGENT, WHO THE OTHERS CALLED AN EXPERT, COULD NOT FIND A REASON FOR THE GLITCH EITHER. SO SHE DID A PROGRAM RE[LACEMENT WHICH SOLVED THE PROBLEM. ALL OF THE AGENTS WERE GOOD CUSTOMER SERVICE AGENTS, COURTEOUS AND KNOWLEDGEABLE.

Initially I tried the online version. It was so confusing that I went back to the download version. I paid 80 and it worked great. Please do not discontinue the download version. It seems you're pushing people towards the online, and its questions are vague and if you click one thing wrong you have to search back, back, back. I spent 3 hours on it. It took me less than an hour after downloading to my computer. I give the download version 5 stars. The online version zero.

Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?

1. When I want to save my 2025 PDF tax returns, TurboTax keeps sending me to my 2023 tax folder even though I change it to 2025 every time. 2. When I use the PDF Fill & Sign option on my PA PDF return to enter the date, the "SELF-PREPARED" text turns to garbage (it looks like Arabic text).