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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 951-960 of 29,516 reviews
Apr 15, 2026
Reviewer name: kjhgiu6r
2 out of 5 stars
2 out of 5 stars review

State filing a pain

Federal was a breeze. Tried to e-file state and would not give me window for credit card payment. In past could easily print documents for paper filing. Not this year. Had to go through list and select, make sure I had everything. Not awesome - very cumbersome!!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 14, 2026
Reviewer name: No Transfer allowed
2 out of 5 stars
2 out of 5 stars review

Why doesn't the 2025 version transfer 2024 info?

Why wouldn't the TurboTax 2025 version transfer my TurboTax 2024 past year information? The comments was that "the file was too large" for the TurboTax 2024 past year information; however, the document was only 8.9 MB in size. This forced me to enter in my 2024 information directly into my 2025 TurboTax forms, which was a three hour operation.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 9, 2026
Reviewer name: bigbob27
1 out of 5 stars
1 out of 5 stars review

TurboTax desktop is junk. Full of bugs.

Turbotax is JUNKware. I will never buy it again. Bugs all over. 1 hassle after another. Their fed form estimated taxes section would not transfer values for estimated taxes paid to state/county to the state form. I retired with 38 years working in IT/engineering in software development and testing. I know what good software is and this is junkware. Next year I will use freetax usa. Done giving money to makers of junk products.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 14, 2026
Reviewer name: JanB73
4 out of 5 stars
4 out of 5 stars review

Use it every year

Great product, used for over 20 years. Like using it, but all the repetition of personal information seems grossly unnecessary and time consuming. I was also surprised that several questions seemed vague and the topic help wasn't very clear. That is a regression from its usual clarity.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 9, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Bad Credit Payment Screen

tax software was straight forward and done fast. However to pay by credit card for my state return intuit made me jump through hoops after resetting and reloading over 8 times on both the desktop and then laptop. at the direction of level 2 support. nothing worked until i reset and reloaded windows 11 on my laptop then had to reset the resolution to 80% then after a tiny font appeared all the drop down boxes worked. poor, poor programing from intuit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Reviewer name: EJE26
4 out of 5 stars
4 out of 5 stars review

IP PIN requirement

Both my Federal and State returns were rejected due to the fact the ID PIN was missing! This was due to the fact that at no point in the process did Turbo tax request the PIN, nor warn it was missing during the review for errors. Given IRS was not forthcoming with the PIN, I finally found I had to log in to their web site to get it. I found the entry point to enter it and resubmitted the return.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 20, 2026
Reviewer name: TM53
4 out of 5 stars
4 out of 5 stars review

Mostly OK

First time user. Mostly ok but : editing information after a certain point seems impossible, K-1 forms did not mimic the actual K-1 I received from the accountant making finding the proper info somewhat difficult. Also, I got a thumbs up ready to file, hit the file now button and then it's whoops there's an entry not complete and have go back and rectify it. Lastly, add said one free state return. Mine cost $25.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 7, 2026
Reviewer name: nobodylikemehere
5 out of 5 stars
5 out of 5 stars review

TurboTax is the Standard in SW quality

We've been faithfully using TurboTax since the early 90's and have never regretted it. We enjoy the simplicity of the Q&A flow and never having to view any of the forms unless we wanted to. All entries we make during the interview process places our responses on to the correct forms and in their respective locations.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 5, 2026
Reviewer name: C26burnett
4 out of 5 stars
4 out of 5 stars review

Turbotax should import past child & college credit

Please track past uses of the Hope Credit and American Opportunity Credit for us. I have no way to know if or when I have taken those credits in the past. Turbotax asks me when or how many times I have take those credits. That should be information that Turbotax brings in with the import from last year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 11, 2026
Reviewer name: TaxpayerNumber9999999
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Deluxe good if you plan to e-file state

Software was good and made tax filing easier. One problem was when I went to file state taxes. I had the Deluxe edition with state included but no e-filing. The flow would not allow me to NOT e-file the state even tho' all the forms were done. I backed up and tried it 5 times with same result. The guidance and interface definitely needs some work for if you want to e-file federal but not state.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.