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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 941-950 of 29,516 reviews
Feb 20, 2026
Reviewer name: Iota2U
2 out of 5 stars
2 out of 5 stars review

Blocked from Free Online version: high interest

I wanted to use free online version. Even though my tax situation is very simple and my income low, I could not use the free version because I had more than $1000 in interest on a 1099-INT. That is bogus. I will look at other online tax software next year that does not charge outrageous fees.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Jun 16, 2026
Reviewer name: Pearly56
4 out of 5 stars
4 out of 5 stars review

Nearly impossible to find estimated tax payments.

The one thing I really, really need is to be able to calculate my estimated tax payments based upon the previous tax year. As I foresee changes to my tax situation, I need to be able to make the corresponding changes to the previous tax year to be able to calculate how that will change my estimated tax payments fo h current year. It may well be possible, but it is nigh on impossible to figure out how to do it. As well, even if nothing has changed I should be able to quickly find the 1040-ES at any time so as to be able to pay my estimated tax without having saved the forms themselves. That is why I have this "great" software, isn't it?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process.

Apr 1, 2026
Reviewer name: JojoRN70
5 out of 5 stars
5 out of 5 stars review

Back to Turbo Tax!

I've also loved Turbo Tax, stopped using for several years while receiving 1099 to be on safe side so an accountant could guide us. Now that I'm w2 again, I'm so happy to go back to Turbo Tax. Turbo Tax asks you about EVERYTHING, and accountants don't. That is why returns can be better with Turbo Tax. Coming back to Turbo Tax, I realized that we lost out of money back a few years ago for new home appliances that would have qualified for tax savings, but alas, our accountant didn't ask or list that on documents to bring. So sad. I'm happy to be in control again, but with expert guidance against mistakes. Win-Win.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate you choosing TurboTax over other options. Your confidence in our platform means a lot, and we’re here to deliver the experience you expect.

Mar 10, 2026
Reviewer name: JimmyA2
5 out of 5 stars
5 out of 5 stars review

Very helpful with 1 request

Turbo Tax is extremely helpful for completing taxes. However the new user interface for completing Interest and Dividends entry is very poor. in my opinion.It has been this way for a couple years. It is different from every other interface and looks like it was written by a different company. Combining the Interest, Dividend and Capital Gain/Stock sales sections make it very different to make changes later. If you need to update an Interest entry, You have to scroll through all the different other entries to find the one you want. This is my biggest frustration with the tool.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 18, 2026
Reviewer name: jqn39344
1 out of 5 stars
1 out of 5 stars review

TurboTax is Terrible this year

In the past I have had no problems but the software was terrible this year. I have been hesitant to submit my return because I don't feel confident in its accuracy. Examples of problems: I was asked, "Did you receive form X?", yes, "Who was it for?", Dependent, "Did you receive form X?", yes, "Who was it for?".... Also, we sold our house in 2025. TurboTax asked me to enter a lot of information off the settlement sheet and said that I owe $82000 in taxes. It then wanted me to enter many of the numbers from the 10 year old purchase settlement sheet to reduce the taxes owed. After that it asked if it was our primary residence, followed by, "Oh nevermind, you don't have to report this". Why wouldn't you lead with that? Additionally, I entered that my wife received Social security disability benefits so it asked me how much I received from the Canadian railroad pension (or something like that). Taxes are already stressful and TurboTax made that far worse this year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 24, 2026
Reviewer name: Dsapointd1
2 out of 5 stars
2 out of 5 stars review

TurboTax continues to get harder to use

The guidance is poor, seeming to skip subjects and uses too many unexplained acronyms. The help is useless. I've been using TurboTax for years and have noticed a steady degradation in its ease of use. It seems that may be a ploy to get people to give them money for advice and buy audit insurance from them.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 31, 2026
Reviewer name: Rubygarnet
4 out of 5 stars
4 out of 5 stars review

TurboTax Works for Me!

The web developers need to correct the payment page (where you enter credit card information). The drop down for the month of the expiration date does not show 9 -12 for selection. I had to use a different card because after 5 minutes of playing with it I was able to select the number 10. This is not acceptable!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 15, 2026
Reviewer name: Dan331
4 out of 5 stars
4 out of 5 stars review

Ease of use improvements

It was mostly fine, but there are things that can be better. For example, some of the obscure income and deductions should already be filled out. For example, some of the deductions are based on income. If the income is over a certain amount, they aren't valid. These should be "locked out" because the income information has already been filled out. When you go through them, you end up finding out that yo don't qualify. It is a waste of time that can be avoided if the software was smart enough to handle those situations.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 25, 2026
Reviewer name: WhyTXF
1 out of 5 stars
1 out of 5 stars review

Fix the TXF import for crypto investments!

Please! Fix the TXF import for crypto investments! 2 different ledger tools a combined $200 expense and I have to make over 400 corrections when it finally imports. Also if you're going to allow online filing have bulk updates why not desktop!? Or a compatibility between moving to online for the investment filing then a transfer back to the desktop app? This has been a nightmare - a first for TurboTax but a bitter taste.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 5, 2026
Reviewer name: JPAjr
3 out of 5 stars
3 out of 5 stars review

Some glitches in this year's product

There were hiccups in this year's version that I have never experienced before. The software definitely was not as seamless as in prior years. Additionally, I do not understand why you are charging to electronically file state taxes. This seems like a greedy grab for more money. My state requires everyone to file electronically, and allows you to file electronically for free. We already pay plenty for the TurboTax software, so it is just greedy to charge more for a service that is available for free.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405