This product is used because it is the most widely known. It works, but every year there are confusing features and disconnects between information on forms and what is available in the drop-down menus in the software. The options still dont include a "take the standard deduction" button...which is frustrating for veteran tax-filers who don't want to go through 30 menus on information they aren't going to fill out.

If you are going to allow financial institution information transfers, then please link the numbers entered on each line on the 1040 to where it came from. IE: if line 3b says $16,668.00 link it to the specific data points that made up that number.

I have used Turbo Tax for over 20 years. This may be the last time I use the program. My taxes are not overly complicated and I specifically enjoyed that the program forwards most all information from the previous year's taxes. This year not so much. First, it directed me to a cloud based program that required me to completely enter my wife's and my full information. When I FINALLY navigated back to the desk top version 1099 and financial institution had a tab for "Needs Review" but again required all information to be re-entered. I will review options for next.

I have been using TurboTax for years, my main gripe with it is being forced to print out 41 pages of semi-useless worksheets when I end up with a standard deduction anyway. The choice to just print returns should do just that instead of adding the other stuff I can keep in the computer if I need it in the future.

TurboTax used to be an excellent product for 'normal' taxpayers. I no longer think this is the case. If I wanted to consult with an accountant I wouldn't use TurboTax, yet the product is headed towards that very eventuality. Make it easy for the average taxpayer and stop trying to sell 'professional help'. It used to be a GREAT product that I used to highly recommend to friends; that is no longer the case.

Did not engage with the experts. The product should ask for the date of a ROTH conversion. No underpayment penalty might occur if done in the fourth quarter. Could not actually let PA determine under payment penalty even though this was identified as an option. Did not have compatibility issues.

I am generally happy with Turbotax. My one complaint is that one cannot easily look at completed or partially completed forms until you are at the review and file stage. I think it would be nice if a user could at various points ask to look at form 1040, or schedule A or D or whatever. Thanks

TurboTax failed to flag tax return for not using bank electronic direct deposit as the only option now accepted by IRS, as of Sep 2025. (Form 1040-SR, block 35a, b, c). IRS is sending notice that refund can't be processed and have 30 days to provide a bank account number.

I have been using TurboTax for decades and I love that it has so many ways to check your return and lead you in the right direction. It has updates that will keep all the newest tax regulations that would be impossible to do on your own. I do wish there was a better way to download the software each year and it was a better price for loyalty.

- After 18 years as a customer, I can say TurboTax consistently delivers a reliable and accurate tax filing experience. - The step-by-step guidance makes even complex tax situations manageable and reduces the risk of errors. - The software stays up to date with tax law changes, which gives real peace of mind every year. Its integration with prior-year data saves time and keeps everything organized and consistent. - Customer support and built-in explanations help clarify doubts without needing a tax expert.