Not as user friendly this year. Guidance has bugs that need to be fixed. One saying I had Canadian IRA and others saying I had to associate 1099-MISC with correct tax form. I had $.92 cents in this category. Not being able to correct this caused me to redo the taxes just to get the same error. Hours spent for nothing. I had to call and have someone screen share with me just to maneuver through your darn program. PLEASE change how you list and approach this next year.

your advertisement is JOKES , $0 is $0....... i do not invite you to my store and say i have FREE popcorn and then charge you a bakers fee at the end....... Turbo tax advertisement says "file for $0" when, at the very end im paying fees....... THATS STILL PAYING FOR SOMTHING which turns your advertisement into a lie. What's even more crazy is you dont even SAY ANYTHING about the fees you have to pay at the end ......

Twice now, I have tried to file electronically and when I put in the AGI from the previous year, it rejects the return. To clarify, by twice, I mean two years on a row. I confirmed on the printed copy from the previous year and last year and this year, it was rejected. I wasn't crazy about the $40 fee for the "free" electronic filing on the federal return but I guess I won' be paying that once again as I will have to mail it in.

This year was my first using a Mini Mac. The Turbo Tax software options were not as flexible and easy to use as they were on the standard PC version that I have been using for the last 20 years. Accessing specific forms to print was almost impossible. The error detection method was almost non-existent. What happened to the question feature that would connect to IRS regulations...

I've used TurboTax each year for more than 20 years. It gets the job done for me. I think some of my confusion each year is just the tax code itself and not so much TurboTax - though sometimes TurboTax doesn't give enough explanation to help clarify what is needed. This year the look was a little different and took some getting used to and added to the initial confusion. The worst part of this year was the removal of ItsDeductable which I rely heavily upon for my deductions. Having to find an alternative and re-enter all of my charitable contributions over was a royal pain and slowed down the whole process. I'll keep using TurboTax since I'm very used to it even though they changed it a little this year.

TurboTax helped with filing my late parents' returns and helped me understand the IRS process better by directing me to relevant instructions. TurboTax has helped me also with the tax aspects of my inheritance, saving time and money. I highly recommend the software.

I do not like this online download version. I have purchased a disk before and it easier to use. To do this year tax, I bought a laptop specifically to prepare our tax returns and could not use my desktop to do so. In addition, there are too many ads and especially having to fill in this survey before I can file. This requirement is too much. The software could be improved to get more friendly and helpful tips in doing the tax returns. I often get frustrated to have to download or update the software when turning the software ti view tax returns. How many times it need to be updated? If I haven't used Turbo Tax software for more than 30 years, I would search for alternative friendlier ad helpful software, Please cut down you ad to subscribe more of your services as I am not interested to purchase them. It is ridiculous to have us type our experiences while not providing auto corrections of spellings.

This year was the worse that I've experienced with Turbo Tax instructions. The 1st state filing should have been free. I ended up paying $25 for both Virginia and Georgia. I will follow up for refund. Overall experience was not well. Maybe I'll pay someone to file next year,

Unfortunately, the program is more complicated this year. I have a Form 1099G that only has a couple of sections that do not have the typical line indicators on it (from Illinois). You can't enter what isn't listed on the form. Likewise, your system is failing to acknowledge that on my Form 1095-A, Column's B & C had zero amounts listed. My mother claimed me as a dependent, but could not list this form for this very same reason, so I have tried to push it onto my returns. It keeps taking me back, cyclically, to the same zero entries and will not let me get past it!! I don't even know if my returns have been e-filed because of this! What is wrong with your program? Now I understand that she will need to do an amended return in order to claim the money. She tried, but could not get past this error in the program.

Much issues of values transferring over from 2024 to 2025 taxes (State refund) and from 2025 Fed to 2025 State (Charitable contributions). I was charged twice for filing one State return. Now at limit of 5 state filings and have one more return to help submit.