I have tax forms from Canada and each year it is difficult to find where these tax forms are to be reported. Although there are some support answers, to my questions about filing Canadian forms NR 4 and NR5, I always feel that I am missing something that may cost me money. For example: reporting the Canadian Pension Plan amount, and the tax paid to Canada for my annual required payout from my Registered Retirement Savings. It always ask for my Canadian tax return, which of course I do not need to file, therefore, I do not get credit for paying the tax on my RIFF

I love this product. I can't imagine using any other tool to file my tax returns. With that stated, I do have an issue with the programming. It seems as though every year during the final reviews prior to filing, that an erroneous item pops up and require attention. This year it was demanding that I provideEmployer information for Schedule UE(unreimbursed job expenses). This obviously made no sense as neither my wife or I were employed at all. Consequently, I had to enter "dummy" data to satisfy the program and enable filing. This seems to happen nearly every year. It's not always the same issue, but always something annoying like this.

The guidance is poor, seeming to skip subjects and uses too many unexplained acronyms. The help is useless. I've been using TurboTax for years and have noticed a steady degradation in its ease of use. It seems that may be a ploy to get people to give them money for advice and buy audit insurance from them.

I've been using Turbo Tax for at least the past 10 years, and 5 years for the software version. I had a bad experience this time. The software jammed up, and I just saw a "spinning wheel" for about 5 minutes. I had to force quit and lost all of my data. I was very close to the end of the process. Once I rebooted my computer and started it again, I realized that there were multiple places earlier in the process where I should have been prompted to save my information up to that point, but had not been given the option. The questions and prompts are very easy to follow, which is what makes this process less stressful. However, for the price of this product I would not expect these types of errors. I will likely not use this product again in the future.

Generally clear although I had to look up a couple of topics (outside of Turbo) for additional explanation. It was difficult to submit while working on a laptop only screen. I had to wait until I got home and put it on my big screen, in order to be able to click the submit button. One state submission is advertised as being free, but it is not free.

Over priced for value/utility received. Default user interface and experience is horrible, despite having been on the market for many years. Design has a seemingly deliberate lack of obvious features that would improve use/experience and little to no user control through settings/preference adjustments. The process for correcting errors, when flagged, is ridiculously devoid of necessary context or information needed to understand and correct the error. Want more detailed feedback? Pay me.

It was terrific! Didn't like the changes that kept it from installing on Windows 10. Otherwise, it is great as usual. I did not find any errors with calculations. Some features were new, which threw me off somewhat. Did not really need much guidance from help topics, which is normal for me. Program is really easy to use.

I have been using TurboTax for over twenty years. It is aways accurate and easy to use. I do take two issues with this edition for 2025. I object to your requirement for Windows 11. It is unnecessary and a burden for those who are already using Windows 10. We all use anti-virus and other protections and this just seems like a windfall for Microsoft that you are assisting. Same for having to print from Acrobat. I don't remember having to do this before. I could save to Acrobat, but print from he page. These are two really bothersome changes.

I am extremely disappointed that TurboTax discontinued It's Deductible...particularly mid-year. This made completing the federal tax return input extremely difficult. Additionally, I was not allowed to upload It's Deductible information that I had already entered into that software between January and October. I may consider changing to H & R Block in the future.

I have used TurboTax Deluxe every year since 2014, the program is easy to use and is mostly intuitive. The help topics are generally helpful and more specific questions can be asked via the TurboTax Community. Although the latest 2026 version required Windows 11 or later operating system for security purposes, it did mean that I needed to purchase a new computer as the old computer wasn't capable of being upgraded (not a TurboTax problem, a Microsoft problem). Overall, I would recommend TurboTax for most taxpayers.