Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

Member photos

Sort by |
Showing 1-10 of 29,388 reviews
Apr 3, 2026
Rob J 2026
5 out of 5 stars review

Great Product in TurboTax!!!

TurboTax is a very good product. It drives the user through all possible considerations. When an entry is not understood, TurboTax provides detailed help, with examples that clarify the requirements of the data being asked for. I have 5 small businesses in my household and TurboTax is super-helpful with them! I have only one suggestion for improvement: clarify in every window which BUSINESS is being worked on vs. TOTAL HOUSEHOLD entries being asked for. Thank you TurboTax for a great product; I've been using your product since 1999 as I recall!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 1, 2026
t929
5 out of 5 stars review

Turbo Tax is still a great tool to get taxes DONE.

I'm only annoyed/upset with the estimated state taxes NOT being listed when doing the state return. I hunted thru the state forms several times, then went back to the federal forms looking to see if it was entered there, which I finally saw that it was. I'd appreciate having the estimated state tax field and number shown so it' be a reminder and check that it was done already. Sometimes there isn't time to go end-to-end in getting the federal & state taxes done in a single session. Thank you.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 15, 2026
skgary1
4 out of 5 stars review

TurboTax Problem

Was extremely difficult to transmit e-files, as the program kept telling me to change items, and when changed, told me to change them back. For some reason, which I don't know why, EVENTUALLY, the returns got e-filed! Spent (and wasted) a lot of time because this was happening.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

May 31, 2026
Rubygarnet
4 out of 5 stars review

TurboTax Works for Me!

The web developers need to correct the payment page (where you enter credit card information). The drop down for the month of the expiration date does not show 9 -12 for selection. I had to use a different card because after 5 minutes of playing with it I was able to select the number 10. This is not acceptable!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 31, 2026
Anonymous
4 out of 5 stars review

I would like to use TurboTax but can't

I think it's the best general public tax prep software available. However, purchasing the annual Turbo tax product now and for some time has required that I use my Intiut password. Since I used TurboTax for many years, the need to use an Intuit password when that presented itself posed an insurmountable challenge since I never had one and the 'forgot your password' function is circular. I asked to change it, was not given a chance to do so, and was immediately returned to the login screen and asked to enter my password. HR Block has stolen a march from you because I'm sure that many others have faced the same challenge as I did. Please fix your 'change password.' I'm sure that I speak for many who would appreciate that and use TurboTax again because it really is the better product.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 28, 2026
PackmanJim
3 out of 5 stars review

Do not check SS boxes as living outside the USA

Didn't catch the error of me incorrectly checking boxes for ss income as that I lived outside the country. Funny that the IRS caught that error and TT didn't. My mistake but come on, my original info. indicated that I only lived in the USA, not some other country, ever. I would have thought that TT would have had a qualifying question regarding that issue as it greatly affected my return, instead of getting over $9000 back, I got less than $1600 because I did have to pay taxes on 85% of my SS income. Greatly disappointed in TT this year, this little error of inadvertently checking those boxes as yes instead of no has caused me many many hours of extra work to pursue it with the IRS in getting a transcript and copy of the corrected return to figure out why such a difference in my refund amount. A simple mistake that could have been avoided by TT asking are you sure you lived outside the USA as this is highly unusual, or something similar. Disappointed in TT.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 28, 2026
Anchorman420
3 out of 5 stars review

Last year for Turbotax...

You Discontinued It's Deductible!!! Serious flaw in software!!! You wanted me to file standard deduction. Had I done so, I would have lost almost $900 dollars of refund!!! Help in software nonexistent. Blatant way to get folks to buy Advice. "Free" State filing that costs $25!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 22, 2026
Philip John B
3 out of 5 stars review

Turbotax doesn't fix know issues

You need to allow an override of "issues" for efiling. Last year I reported that having two EIN entries with the same number sometimes happens with home care work (both parents) but your software doesn't allow efiling with this situation. NOT FIXED!! I will need to print return again to file.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 21, 2026
HW San Diego
3 out of 5 stars review

hard to reach for support

I kept getting a software error when trying to enter one of the forms. Needed to reach a live person for help, but Turbo Tax made that quite difficult to do. After I finally found the customer service number, the AI prompt doesn't transfer me to live person and kept saying it doesn't understand my answer to its question. Once I get a live person to help, we spent close to two hours on the phone to work around that software error, but ultimately fixed my issue though.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 15, 2026
FEE MD
2 out of 5 stars review

The Turbo Tax software needs many corrections

The interview process is unreliable; e.g., we had to check many times to see if what we had entered in the interview actually held, because after we had saved and closed Turbo and then returned to it we found many times that we had to repeat our entries. There were other inconsistencies, such as: 1) Turbo asking us for in-put on a (mystery) Canadian retirement plan which we not indicated we had; and one of the tax summaries having data which was inconsistent with the correct data. We wonder if Turbo had gone over board with AI; and was getting back hallucinations.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405