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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

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Showing 1-10 of 29,496 reviews
Apr 23, 2026
Donna Cr
5 out of 5 stars review

turbo tax review

it was easy and quick - I was able to get help while working on my taxes if i needed. this is my 15th year using turbo tax and i love it. easy enough for the beginning because it guides you through the process with ease. if guidance is needed it is quickly available.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 3, 2026
Derrick07201967
5 out of 5 stars review

none

turboTax is widely considered an excellent, user-friendly option for filing taxes, particularly for its intuitive, step-by-step guidance, high accuracy, and strong mobile app capabilities. It is highly effective for both simple and complex tax situations, including self-employment. However, it is generally more expensive than competitors, with many users noting aggressive upselling

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

May 6, 2026
DDep26
4 out of 5 stars review

Tool works well and is simple.

It always works really well. Use it every year. Problem i have this year is the direct deposit requirement. It did not tell\force me that it required banking information now. i always just got a printed check. I got a notice last week from IRS i have 30 days to update my direct deposit info. UGH. I created an ID.ME account, its taken a week and they still have not approved it. i am stuck. I am in the hopper but had i know i would have made sure to put the banking info in ahead of time.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

May 15, 2026
skgary1
4 out of 5 stars review

TurboTax Problem

Was extremely difficult to transmit e-files, as the program kept telling me to change items, and when changed, told me to change them back. For some reason, which I don't know why, EVENTUALLY, the returns got e-filed! Spent (and wasted) a lot of time because this was happening.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 23, 2026
Fridtjof26
3 out of 5 stars review

TurboTaxation is theft

The software itself is fine, but given how Big Tax (i.e. TurboTax/Intuit) is the reason why taxes are so difficult to begin with, I can't give it higher than a 3. They waited until the very end of the free file I worked on to tell me I made too much in interest then made me get the Deluxe, which doesn't even include state! It's beyond absurd. Even so, I used to be able to print the state return and mail it, but now they won't even let me print the return. Stop being so greedy and at a very, very minimum, include state filing in the already too high price of ~$60.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 30, 2026
XMAS25
3 out of 5 stars review

HORRIBLE

This year was the worse that I've experienced with Turbo Tax instructions. The 1st state filing should have been free. I ended up paying $25 for both Virginia and Georgia. I will follow up for refund. Overall experience was not well. Maybe I'll pay someone to file next year,

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 24, 2026
Disappointed Kevin
3 out of 5 stars review

Watch out for estimated prior year tax payments

I had trouble due to the estimated tax payments from 2024 being carried forward to the 2025 return an I did not catch it until after 2025 was filed. I had to file amended returns for both the Fed and State. Also the 1040-V had $427 printed when the amount due was $900 after the estimated tax payment was corrected.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 15, 2026
FEE MD
2 out of 5 stars review

The Turbo Tax software needs many corrections

The interview process is unreliable; e.g., we had to check many times to see if what we had entered in the interview actually held, because after we had saved and closed Turbo and then returned to it we found many times that we had to repeat our entries. There were other inconsistencies, such as: 1) Turbo asking us for in-put on a (mystery) Canadian retirement plan which we not indicated we had; and one of the tax summaries having data which was inconsistent with the correct data. We wonder if Turbo had gone over board with AI; and was getting back hallucinations.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
May 5, 2026
dlw 15
1 out of 5 stars review

TurboTax Incorrectly Calls 1099-R Entry an Error

I have used TurboTax Desktop for many years and have always found it to be excellent--5 stars. This year was different. One of my 1099-Rs had an amount in box 2a that was less than the amount in box 2. The lesser amount was also included in box 16 (State distribution). This form is no different than all past forms since I have been retired and yet Turbo Tax would not accept this number as correct and kept calling it an error. I tried to correct this supposed error multiple times but still kept getting an error notice for the amount listed in box 2a. I finally just ignored the error notice and submitted my return with the correct numbers from my 1099-R.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 29, 2026
BuddyBecky
1 out of 5 stars review

Big mistake

I have used turbo tax every year for 10 years without any problems, THIS YEAR it didn't submit my taxes altho it said it did. It needed an "update" before it did. But I wasn't notified. I thought it odd that I didn't get update notices, but got busy until I checked my bank account for the withdrawal and it wasn't there. Now I'm late. Changing tax formats now.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405