My problem is I filed Federal and State taxes in February 0f 2025, received refund checks for both. Error in Ohio tax caused a payment to correct minor error. Attempted to locate both taxes from TurboTax to file an Amended return. TurboTax does not have my taxes I filed in February of 2025. Contacted "Amy" at Turbotax who listened to the problem and assisted in trying to find the taxes on my computer and Turbotax records. Neither was successful after looking several hours for two days, Amy advised me to seek additional service from the IRS offices located in my area. Thank you Turbotax and "Amy"

Finding out about how close to "No Tax on Social Security" isn't a required function of Turbo Tax, but it would be an insightful addition for your users to know how much lower your taxes are for a specific item such as "No Tax on Social Security". I can share with you how I built my own steps to figure our the diference.

I like the software, but I had a problem with filing electronically for the last few years. This if the first year in a while that I was able to do so. I may have been the problem, but I believe it was some problem with the software. Overall, the software makes it easy to file my tax return with a simple procedure. I will continue to use it.

I originally tried to file my tax return on my phone and there was a glitch, and now I have been struggling for the past 2 months and continue to have issues. I've spent hours in front of the computer (I received a license for turbo tax deluxe) looking up different reasons why the platform is responding the way that it is and how to work around it. The only reason why I gave it 4 stars is because the gentleman that helped me get turbo deluxe was the only reason I've gotten as close as I have to figuring out how to fix the problem concerning getting my return.

I had very much help from two of your live agents. They were very helpful in getting me through the process of completing my taxes. Most of my problems were about navigating through the technical portion of your program which is very confusing at times.

The one thing I really, really need is to be able to calculate my estimated tax payments based upon the previous tax year. As I foresee changes to my tax situation, I need to be able to make the corresponding changes to the previous tax year to be able to calculate how that will change my estimated tax payments fo h current year. It may well be possible, but it is nigh on impossible to figure out how to do it. As well, even if nothing has changed I should be able to quickly find the 1040-ES at any time so as to be able to pay my estimated tax without having saved the forms themselves. That is why I have this "great" software, isn't it?

Not possible for me to find out how to change with holding vouchers for 2026 no matter what I did. Articles I found did not work mostly because they still refer to using "jump to" which no longer exists. I cannot, for example, search for or jump to 1040-ES.

Turbotax has annoying features that the company doesn't fix. 1) You should be able to opt out of auto update and 2) having duplicate EIN numbers for W2s sometimes happens (home care to both parents) but shows up as an error that prevents e-filing. Reported these LAST YEAR but no fix!

I detest the fact that if I'm using Turbo Desktop and I just want to import a w-2 or another document from an investment institution that I have to log into the Intuit Account. What if I don't want to share that info with Intuit. I do manual entry on everything to avoid giving Intuit access to personal accounts.

Software started to endlessly loop during the State return. Also, it failed to transmit electronically (error 2). I searched the internet and tried to fix the problem by adjusting my own security settings but nothing worked. So I had to print everything.