Finding the product desktop download was a nightmare. The 1099 DIV section was clunky and the first time i imported my info from last year...it wasn't there when returned. Oh, and i had to enter the install key the second time i tried to work on my tax return...other than that it was great.

Not possible for me to find out how to change with holding vouchers for 2026 no matter what I did. Articles I found did not work mostly because they still refer to using "jump to" which no longer exists. I cannot, for example, search for or jump to 1040-ES.

I originally tried to file my tax return on my phone and there was a glitch, and now I have been struggling for the past 2 months and continue to have issues. I've spent hours in front of the computer (I received a license for turbo tax deluxe) looking up different reasons why the platform is responding the way that it is and how to work around it. The only reason why I gave it 4 stars is because the gentleman that helped me get turbo deluxe was the only reason I've gotten as close as I have to figuring out how to fix the problem concerning getting my return.

I had very much help from two of your live agents. They were very helpful in getting me through the process of completing my taxes. Most of my problems were about navigating through the technical portion of your program which is very confusing at times.

Turbotax has annoying features that the company doesn't fix. 1) You should be able to opt out of auto update and 2) having duplicate EIN numbers for W2s sometimes happens (home care to both parents) but shows up as an error that prevents e-filing. Reported these LAST YEAR but no fix!

You need to make claiming foreign taxes (on my dividends) as a tax credit easier. Every year I am pulling my hair out trying to figure out how to do it. Why can't TurboTax deal with this issue automatically by asking whatever it needs to know to do so at the time I enter an mount for foreign taxes from my broker statements??

My experience this year was the worst with the version used which is the same as previous years. The help in handling rental property took a step backward. The available explanation comments were better in previous version; particularly on the depreciation of new assets. There was a tax penalty indicated for tax accumulation in retirement accounts, but no way to trace the source of the entry. Spent hours hunting for it and never found why. Also similar comments apply to the WA state return

I really like TT overall. Love the year to year data transfer as well as the quesitons that guide one thru the process. Two pieces of feedback: 1. Please allow us to copy and paste from various pages...this makes it easier to research topics/issues. 2. The section pertaining to paying for State e-filing is a bit misleading (IMO). TT offers to deduct the State e-filing fee from my Fed. refund for $40. But that's it. It does NOT say anything like: Paying with credit card is only $25. This is borderline deceptive in that it leads one to believe that the $40 MAY be the only way forward. The credit card option should have some sort of notice indicating that it's $25. This left a bad taste in mouth re: Intuit/TT.

I have used Turbotax for years. This year the Charity donations section did not have a bar to reorder donations in alpha order to make it simple enter current year donation amounts, rather than having to hunt item by item for the appropriate charity

I have been using TurboTax for 35-40 years. It has always been a great way to file. This year, something happened and I had to file for an extension. I finally got my issue resolved (externally) and I was able to e-file my return (sucessfully). I also prepare my sons returns. Hopefully, the issue that stopped my returns will also clear up their returns.It's still the product that I will use going forward.