Navigation is STILL horrible. If you need to check "continue", you have to scroll to the bottom of the page. Put "continue" at the top! Forms do not save answers, especially if you check "none". When you go back in to review, the box is no longer checked. Printing is terrible. There is no way to print the return without certain pages, like vouchers. This review page is a pain-you have to type very slow or it drops letters! I will be looking at other programs next year!

TurboTax 2025 Deluxe seems to have several bugs. It is impossible to uncheck some things, without starting all over. I had to do my taxes from the beginning, after getting through to the payment section, because I changed my mind. It erased everything, even though I had saved it. Federal portion printed alright, but the IL state portion was gibberish when I tried to print the 2026 estimate vouchers or the tax forms. Turns out, after MUCH trial and error, I had to install Adobe Reader DC. Been using TurboTax for like 25 years, and this was the first time I couldn't print the forms!! I'm pretty disappointed in this years product.

The turbo tax program worked great as usual. I had a problem with amount of tax owed on my turbo tax state program which I still need to resolve and it may have just been my problem. I also had difficulty activating my turbo tax advantage desktop program.

I have used Turbotax for the past 15 years and this years version is the worst so far. The step by step guide is very confusing and leaves out important questions. If you are not very careful you will leave out required information. Also, even though I am a Florida resident 9 no state income tax) the program instructed me to pay $45 to download the Florida state program!

TurboTax made hundreds of accurate computations, but at the end, when I was filing an amended state return, TurboTax made one glaring mistake. I had filed a paper return to the state, and this same state requires amended returns to be filed on paper. However, TurboTax told me (incorrectly) that since I had filed the state return electronically, I did not need to send the amended return at all! No address was provided for an amended return by paper.

I have been using Turbo Tax for many years and have never had any issues with the software. I tried the Online version for my own taxes and didn't like it as much as the desktop version. I used the desktop version for my exe's taxes and it was what I have been used to for years, so I will probably stick with it in the future.

Very seamless--not brain surgery. I made a few mistakes (not saving my inputs); I lost them and had to enter everything after I was almost done. I thought my taxes were associated with my login information. That is incorrect. I couldn't locate my information until I called customer service. You access your tax information by clicking on the red check mark icon. That isn't stated anywhere.

TurboTax erroneously taxed my military pension on my Alabama state return. I found out that this problem has been around several years, costing me thousands of dollars. The Live "experts" had no clue how to fix the problem. When I complained about the difficulty in finding any customer support contact information in the application, the expert recommended using Google to find it. He suggested that people of my age should be more Internet-savvy and rely less on the Turbotax app for support.

I have used TurboTax for the past several years and have been very satisfied with it—but not so much for my 2025 return. Using the chat feature to find help for specific topics/questions was a frustrating experience, almost always resulting in a waste of time/effort. After several hours of preparing my 2025 return using TT and finally at the point of e-filing, suddenly I was asked for 2024's AGI and had difficulty easily locating that one piece of datae. Somehow the TT software did not seem to me to be as intuitive as it has been in the past.

Great product but I was charged to file my state return even though I paid for the deluxe turbotax with state download. I have never been charged in the past to file the state download which I paid for. This is either a mistake with the software of very deceiving.