Skip to Main Content
Sams Club
Sams Club
Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

Member photos

Sort by |
Showing 21-30 of 29,496 reviews
Apr 27, 2026
Bobd73
4 out of 5 stars review

More Ability To Add Supporting Calculations Needed

Change in interface for 2025 did not seem to help make the product any easier to use. It was just a new way to do the same things as before and required some learning by long-time users. BIGGEST COMPLAINT: Too many input boxes do not allow for adding supporting calculations. That function should be more widely available throughout the program. And those boxes that do allow supporting calculations seem to open the calculation box in different ways--menu selection, right click, double click. Some consistency in that would be appreciated.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 26, 2026
TaxTools
1 out of 5 stars review

Your User Interface is now terrible.

Your user interface has gone from very good to almost unusable. Unless you go back to somethng more like the old user interface, I will not procure Turbotax for next year. Your changes added a huge amount of frustration and days of unnecessary repetitive work. I finally resorted to using forms, I can only hope I got it right. I have used TurboTax for the past 20 years (maybe longer) and in one year, you destroyed the trust I had in you.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 26, 2026
Mad as Hell Mike
3 out of 5 stars review

Extreme Dissatisfaction - Erroneous info.

When I fin if ished my Federal and NYS returns I was given the option to have my Federal refund mailed to me and you transmitted my return with that info. I have now been notified by IRS that they stopped mailing checks for Refunds at the beginning of 2025. I now have jump through hoops to verify my identity to IRS to give them my bank account info to recieve a direct deposit. This all could have been avoided if your software contained the correct up to date information. As a long time user of Turbo Tax I am extremely disappointed in this years version.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 23, 2026
Chrisrss2043
5 out of 5 stars review

Turbo Tax is the best software

I have been using Turbo Tax sense it came out on the market place, after that I did my own taxes instead of having to pay someone else to do them. Used them while single, and now while married. My husband doesn't like to use computers and isn't good at using them so for many years I have done them.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 1, 2026
dtcmovies
3 out of 5 stars review

Turbotax state calculations wrong last two years

The last 2 years after using Turbotax my state, Wisconsin claimed my return was in error and brought my refund down slightly. I didn't take issue with it as it wasn't much and the trouble of opening up a claim that they were wrong seemed like a bit of an inconvenience. Lets hope this year 2025 is different and I get the return you determined I had coming :( What good is using your product if the end result is incorrect.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 31, 2026
PAW2
2 out of 5 stars review

TurboTax is okay

I have been using TurboTax for years and this has been by far the worse time I have had using the program. First of all it took several hours to download the program and then it took several times of entering the same information to finally get the program to save it. I felt that the program was less user friendly than in the past.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 12, 2026
Beards92
3 out of 5 stars review

Frustrated

We have struggled with getting proper selection between on-line and downloading to desktop. I initially thought that we had purchased desktop version. Don't know what happened but got to end of federal form and it did not save and everything was lost and we had to start completely over from the beginning. Very frustrating.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 10, 2026
Lemmez
4 out of 5 stars review

Turbo Tax remote technical support is awesome!

I engaged with one of your Turbo Tax Live experts and the support was excellent! Although it took over one hour, Steve engaged additional technical support, and the 3 of us were able to clear up a very sticky problem with my tax return from 2023 which allowed me to finalize and submit my 2025 return. Thank you!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.

Apr 6, 2026
Dwbb52
4 out of 5 stars review

is is a good product

Once you enter the 1095A, it will not allow any addition medical expenses. Therefore, it blocks any medical entry on the Alabama return. Particularly if you are not itemizing on Federal. Expenses should be allowed regardless as it carries to the state return which has a lessor threshold. Overall, it is a great product.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 15, 2026
BrianCP
1 out of 5 stars review

Ready to Switch to a Different Solution

Frankly, this is probably the last time I'll use TurboTax (after having used it for over 25 years). The quality of the software continues to degrade. This year there were so many errors in the software around which I had to navigate that it seemed it would've just been easier to fill out the forms my hand. I will definitely be choosing from among other software options in the future. Between this and the elimination of Mint.com, Intuit was a brand that I had complete confidence in 10 years ago and now that confidence is completely eroded. I will no longer consider Intuit options for further types of financial software in the future

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405