Download and install is a nosebleed. Need to submit to multi-factor authentication in order to access more multi-factor authentication. Forced Intuit Account registration to "confirm my identity" but you were glad to take my money without confirming my identity; that is a bait and switch. Turbo Tax did not handle my healthcare properly, had to go back and do it manually. What if I had not known that was necessary? I really don't like the constant up-selling and cross-selling. It's taxes. I want to get in and get out as quickly as possible. I don't want to form a long-term relationship with my tax software.

I have used TurboTax for the past several years and have been very satisfied with it—but not so much for my 2025 return. Using the chat feature to find help for specific topics/questions was a frustrating experience, almost always resulting in a waste of time/effort. After several hours of preparing my 2025 return using TT and finally at the point of e-filing, suddenly I was asked for 2024's AGI and had difficulty easily locating that one piece of datae. Somehow the TT software did not seem to me to be as intuitive as it has been in the past.

I've been using Turbo Tax for many years. When preparing and filling out the different tax categories, the instructions are easy to follow and if there appears to be a problem, the program will ask you to verify that what was entered is correct. For the 2025 tax year, instead of the CD I normally receive, the program was downloadable. The download was completed with no problems encountered. Prior to actually e-filing the federal and state taxes, the program checks for accuracy and will prompt you if a problem possibly exists with information that has been entered. Turbo Tax makes e-filing of both federal and state taxes a breeze.

Your requirement that Turbo Tax needed to run on Windows 11 forced me to have to buy a new computer since my old computer's hardware would not allow the installation of Windows 11. That cost me $1000. I should be furious at you and I should have only given you 1 star. But I decided that since my old computer was old, I really did need to upgrade. But I would love to know why you forced Windows 11 on us. I don't think that was a good decision on your part

Navigation is STILL horrible. If you need to check "continue", you have to scroll to the bottom of the page. Put "continue" at the top! Forms do not save answers, especially if you check "none". When you go back in to review, the box is no longer checked. Printing is terrible. There is no way to print the return without certain pages, like vouchers. This review page is a pain-you have to type very slow or it drops letters! I will be looking at other programs next year!

I have used for so many years. Disappointed in amount of marketing stuff I have to wade through. Really unnecessary to do so many times. Especially after having reviewed and going back through. Like being able to go between step by step and View. Like chat capabilities. REALLY don't like that I have to do a product update EVERY time I open the return....even a year after filed. Should be able to skip this step if choose to. REALLY don't like. I don't want the software update to change anything I may have submitted to IRS.

Getting worse each year... stop the sales pitching and do the work to make taxes easier by giving more options like filing jointly is worse that filing married separately or carrying student as dependent is not wise let them carry themselves for Opportunity Credit. Stop using AI and use plain old human brain power.

The repeated updating ruins the program usefulness. 6 minutes is a lie. sometimes th repeated updates takes hours. that has not happened ever before. you have effectively ruined the program by forcing the repeated updates everytime i start up the program

I have used Intuit/TurboTax for a number of years now. I love the software except for one thing: no ability to zoom in or zoom out! The font is too small already, then I'm not able to zoom in! For many of us in the older generation, being able to zoom in is imperative!

Please knock it off with the hidden fees, constant updates and installations that kept interrupting my filing process and changing my numbers, and advertisements on every video I watch or tucked between the pages of every file. I don't want to have to explain things I don't remember doing and now isn't the time to induce me to make purchases--I'm paying my taxes! I need to see that I'm saving money or getting some back! Otherwise, thank you, this was easier and cheaper than hiring someone.