Most of TurboTax is great. However, the descriptions, questions, and logic sequence regarding college student dependents, 529 funds, and other scholarships is severely lacking. This is an issue that will affect more and more people. A sequence of questions regarding numerous scenarios should be included, rather than just providing general, high-level descriptions in pop-up help boxes.

Your Tax expert. Susan was GREAT!!! She helped me with all 3 of the returns for 2024' I needed help and Susan answered all of my questions with a smile in her voice and the knowledge I required. Thanks for hiring people like Susan for you Help Desk! This service is one I will use again next year for sure!

Even though we are retired with only Social Security income is nice to have the Turbo Tax software to walk us thoroughly through the process, one never knows what in our wonderful tax world will change. All potential income and expense subjects are completely covered and, if that does not satisfactorily answer one's concerns just ASK AN EXPEERT.

Every year it seems you guys cannot get it right. Simple data on old taxes like last year tax owed should be automatically populated. One can't send only state tax for efile. Why? One can do both or just Fedeeral but not only the state. Called in after 1/2 hour trying to do such only to find that one sends BOTH and the progran will detect the previous Ferderal filing. Really? You can't make it so when filing the little blue box with the check can't be unchecked for Federal. You can't let people know to send both? You waste MY TIME and your employee's. I only use this program because of previous years.

The step-by-step feature is always excellent. TurboTax seems to always have the most up-to-date questions and knowledge of recent tax code changes all of which help get me the most deductions possible. Last but not least, appreciate the ability to import tax forms from various financial institutions saving me lots of time from having to manually gather all the forms and typing the information into the correct forms and places on the forms.

Do NOT use this software! Hidden filing fees on top of state e-file fees. Buy the software for $40, paid $40 to file, $25 per state to e-file, and if you have more than one state you're paying for that too. Worse than Ticketmaster with all of these extra fees for this and that. Never again Intuit. NEVER AGAIN!

Use to pay a tax filer.....would spend days compiling all the info, then pay them to punch in the numbers....looking back that was boneheaded. Now I do the same thing, only in the digital world with last year as the template, in hours, not days, for fraction of the cost and coordination with a tax filer. Turbo makes it super easy, and provides guidance along the way. Crazy simple, even when your taxes are hard & goofy.

i have used turbotax for a njmber of years; it is easy to use, straightforward with the question/answer format. Grtanted, my returns are fairly simple; we don't have a second home, a businss to deal with of other uncommon tax situations. But i think turborax would preoably cover those situations fairly well, too. if i did have questions about a particualar tax question, they have a spot where i can get a better explanation and a place where i could go to the irs documentation if i wanted further clarification.

Another wonderful experience using TurboTax. I had to look back, and I saw that I have been doing this for 28 years! It's not always easy, but I have received help along the way through the TurboTax community and explanations within the program. I love how my information transfers over from year to year, and this contributes to the ease of doing my own taxes. Sometimes I switch to form view when I need a little more information from a form, but most of the time I just go through the prompts from screen-to-screen. However, after 28 years, I can pick what I want to work on. What I am saying that I have loved TurboTax for 28 years, and this was yet another good year - federal form and (this year!) two state forms.

I dropped one star this year because Turbo Tax Deluxe Federal Only did not provide an intuitive way to resolve an IRS rejection related to 1095-A and Agent Broker Fraud. I was instructed to create an ACA Explanation in a PDF format and attach it to the efile resubmission, but there was no way to do that. However, I did call in for support, and this was new to the representative. The Rep contacted IT support and together gave me professional guidance. I did finally figure it out, but many will have this problem because Agent Broker Fraud is on the rise. The answer to this was to go back to the interview, state that you did receive a 1095-A (even though you didn't), and the form will generate. You then have to go back in the interview and select that you DID NOT receive a 1095-A. When that is done, you have to leave Step-by-Step and go to Forms where you will see the ACA Explanation form. You enter the details here. What you need to do is change the software so that selecting that I DID NOT Receive a 1095-A, also invokes the ACA Explanation Form, and make the FRAUD statement available in the Step-by-Step so that the user can enter an ACA Explanation.