Due to lack CD option, this may likely be the last year I will be using Turbo Tax. Too many dropped links, too many confusing references. Many times links steer to some sales presentation, or they just get dropped. Any individuals who have average or weak internet will have many problems with this cloud based interaction. Due to where my PC is located in the house, reliance on the cloud based referencing frustrating. I'll probably go back CD program so that referencing is direct within PC

Recommended update: Income Summary Section under “Retire Plans and Social Security,” separate the 1099-Rs related to IRAs, particularly those 1099-Rs with the IRA/SEP/SIMPLE box checked. This will help identify the source of funds on Form 1040, Line 4a (IRA distributions). Presently, when identifying the source of the funds on this line by selecting the magnifying glass, it displays all 1099-Rs. This is incorrect. Likewise, on Form 1040, Line 5a (Pensions and annuities), when identifying the fund sources, it displays all 1099-Rs. Again, incorrect because the line should not include IRA 1099-Rs.

I already answered this in a previous questionaire but will do it again. We only received 2 1099-INT . I have regular checking account in my name 1099 showed interest $134.02. My wife Martha has a regular checking account plus a Premium Plus M/M account which pays higher interest, The 1099 she received combined her accounts for a total $1690.76 . I tried contacting your company and had no success--

Turbo Tax is easy to use. I've been using it for almost 15 years. Only concern is that the software is getting very expensive to purchase. Please keep the cost down as much as possible. I know several people who are planning to stop using your software for this reason only. Please keep this in mind. Thank you!

It has been several years since I have used Turbo Tax on my own. I needed help and called an assistant/expert. "T" was very patient and kind. I should have been able to follow her directions faster, but my thoughts were in a rut. She solved all my problems and never once lost her professionalism. Thank you for hiring talent with wonderful people skills.

Too hard to use. Only used again this year because I had a big capital gain last year and wanted to follow through on the information. I made the payment, the return was rejected because the IP Pin was not entered. After I corrected the IP Pin error, Turbo asked me to pay again. Geez! The program should have asked for the IP Pin during review and should not have processed the payment until all errors had been fixed. Did the IRS get the payment the first time? I hope so. Is there a way to check? File and Pay are two different issues with the IRS. Thanks for screwing this up.

Well, it did everything I needed to do to file my taxes - especially including my IRA deduction mess along with my social security payment as I still continue to work. No major hassles or questions! The IRA deductions or non-deductions and rules are not easy to understand. Even if I asked a professional tax person, I'm not sure what I need to ask!

I contacted the online/phone support option for completing an amendment to my already filed tax forms and they were so very helpful. The process was easy to complete, and the help was everything I needed. The two people that I talked to were very courteous and helpful. The person helping me with the amended form helped me look at everything I needed to get the corrections made and submitted. Thank You.

I'VE COMPLETED MY TAX RETURNS USING TURBOTAX FOR MANY YEARS. I LOVE BEING ABLE TO DO THEM MYSELF TO MAKE SURE I UNDERSTAND WHAT IS EXPECTED. I FOUND THE TOOL TO BE EASY TO FOLLOW. I HAVE NOTICED IN RECENT YEARS THAT I'M HAVING TO COMPLETE MORE FORMS, ESPECIALLY THIS YEAR AND I AM NOW GETTING TO THE POINT OF TURNING THIS TASK OVER TO SOMEONE ELSE AND PAY THEM TO COMPLETE MY TAXES.

As in years past, easy to use and predictable. Additional "connect/talk to expert" experience was disappointing. I hope I explained it well and followed his instructions correctly, Using desktop software so he could not see what my desktop screen. There should be an easy way to include desktop visual.