Had problems updating the Turbo Tax 2024 software. It would not load the update after I had uploaded 3 updates previously. I had to manually download the update from the Turbo Tax website to get the product working again. I have never had this problem before and I have used Turbo Tax for 15 years. VERY DISAPPOINTED !!!

As usual, TurboTax was generally easy to work with and accurate. I like prefilling some data from last year's return and comparison between this year's return values and last year's. I had an unusual item this year, timber sales on property in another state. I had trouble finding how to enter data, but called TurboTax help and agent realized income was actually reported on wrong 1099 form! She walked me through how to get it correctly entered and complete my return. She was knowledgeable and patient.

Just the worse program. Total lack of clear and concise written instructions. Constantly have to search for explanations, because turbo tax does not provide instructions. Double paid state of Arizona taxes because of an unnecessary pop up that implied a direct payment of taxes. This was completely ridiculous. Turbo tax is the worse.

There were errors when I tried importing document from my financial institutions, so I had to start over from scratch and hand enter. Also, the expense field for energy efficient housing kept coming up with a yellow error box even though I hadn't entered anything in it--eventually I was able to clear it and get the error to go away. Otherwise, a nice product with nice visual improvements over last year.

Worked fine until I had to e-file my state (MA) return. I was offered the $20 state e-file fee because I am a TurboTax Advantage member, but when I was directed to a webpage (from my desktop PC edition of TurboTax), the payment webpage charged me the full rate of $25 plus tax.

I have used turbo tax for years and love it. I did have an issue this year that will make me rethink this in future. Entered my income, deductions and showed me owing over $3000 federal. Hit the final review tab and turbo tax found no errors or mistakes. Concerned this was incorrect, I reviewed manually and discovered that either I missed entering one of the income taxes withheld for one of my incomes. Added this number and am now receiving $3000 federal. Concerned program didn't catch this, which could have cost me big. Wondering if this happened in the past or will in future.

Not good. really difficult to get the federal to E-file. no instruction on what to do if the app won't e-file. spent an hour trying to get this to work. Regarding the state they try to trap you or it appears so, to e-file for a fee. Difficult to get around that and finally print to mail the state.

TurboTax makes filing taxes an absolute breeze. The platform is incredibly easy to navigate, even for those who aren't tax-savvy. It guides you step by step, ensuring you don’t miss any deductions or credits. What sets TurboTax apart is its convenience, you can upload documents, import information, and track your refund seamlessly from your computer or mobile device. Plus, the user-friendly interface offers helpful tips and clear explanations throughout the process, eliminating confusion. TurboTax truly makes tax season stress-free and efficient. Highly recommend it for anyone looking to simplify their tax filing experience!

I needed to call twice. Once when installing the download and once when I couldn't get the program off of the 1099-B input screen. I've been using TurboTax since at least 2016 and never had these issues. With the phone assist I was able to finish and file.

This is the second year in a row that TurboTax has caused me extreme stress. And it's not because my taxes are complex. I should not have to spend HOURS researching and figuring out work arounds after paying $50 for the software. It gets more glitchy every year. Last year and this (2023 & 2024 tax years), I got white screens every time I would click "Update" or "View All " in the INT and DIV Income section. I finally had to open the forms and key the data directly them. If I wanted to do that, I wouldn't buy software! I am in fact going to stop buying TurboTax software after using it for at least 12 years and probably even longer, but I don't want to exaggerate. Too bad it's not as reliable and easy as it was in the "old days."