I found this year's Turbo Tax more difficult to use than last years. Getting from one place to another was not always easy to do. More information and easier ways on how to get to other forms or return areas would be helpful. The import from Its Deductible said the info was in the return, but it did not show on the work page with other deductions.

Still works as well as it always has. I've experienced no problems with downloading, installation or use at any part of its tax journey. I'm 78 years old, have been using TT since initial inception, and am receiving nothing from TT for writing my opinion (I have degrees in Business and Management). The TT program WORKS - IF you READ the instructions, have your tax items in order, and simply input the requesed information. Additional "ID" requirements come from the Federal Government and NOT TT.

Turbo tax miscalculated our 2023 return incorrectly, on the State form. It was stated program had a flaw. 2024 program configured exceptions incorrectly.on the state form again incorrectly. We have used Turbo tax for many years, with no problems. I will not use Turbo tax any longer.

Bad experience using the Mac application. I started using online filing since 2021, but last year decided to use the Mac app, wrong decision the app seems to be not synced with the online version, then all files I try to upload, either W2 or other financial institutions documents can't be uploaded there is always an error and I have to enter manually. for 2024 I tried using the Mac app I downloaded last year and it didn't work there wasn't neither a direction to download a new version, which certainly is not optimal, I downloaded the 2024 Mac app and realized my 2023 documents are not visible, if I go to online then I can't see what I did on the Mac app. Truly thinking on using another tool for next year

I do my fathers taxes and had you been up front about limiting to one computer, unlike previous years allowing a couple of computers, I would have loaded it on a lap top. But had to buy a second copy to use at his house. Which required the 2 hour down load and 15 minute updates every time I open it. The process took twice as long. I won't use Turbo Tax again, they are dishonest and only interested in selling additional products. Your method of computing taxes is not visible and penalties were applied that I had to reduce manually. Not a good experience.

TT does not do well with college expenses. It is not at all clear about how to do this, what the tax rules are and how to input 1098-T information. The descriptions and categories for college expenses are wrong and do not match 529 rules. Finding educational expenses was very difficult on the program as well (it's buried) Also the link to brokerages to download 1099 did not work.

Interface is simple and explanations are straightforward. Unfortunately, rated 3-stars as we have never been able to apply their "free" or "discounted" state tax. For the last 5 years, our family has not been able to apply the state e-file credit (neither the one free e-file or this year's $10 credit). Otherwise, would be 5 stars

This year, there is a digital assistant who pops up once you use the SEARCH tool. It is completely annoying as it cannot answer the most basic question: How do I check my filing status? Am I filing married, jointly? Yep, no answer. Instead it wants to start a new file, or find another file. Please, Intuit, keep the SEARCH tool separate from the digital assistant.

Too many bugs in the program. 1. State of Tennessee should not be asked to purchase. there is not income tax there. 2. purchasing multiple states, the program sees that all tax returns need to be filed for all the states even for people not living on those states. where are the engineers on this? horrible. instructions are bad, or none at all.

I filed my federal taxes and they were accepted. I went back two weeks later to file states taxes by mail. I decided to electronically file because mail has been delayed. However I got an error saying date federal taxes will be paid cannot be before filing date. I had to delete date that I entered when filing federal taxes and then the penalty increased. Turbo Tax should have more options such as IGNORE or File Anyway.