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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,022)
  3. 3 stars12% (3,622)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,111)

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Showing 9,181-9,190 of 29,525 reviews
Apr 13, 2025
Reviewer name: joe1504
1 out of 5 stars
1 out of 5 stars review

TurboTax is absolutely not awesome!

You can't even automatically import tax forms without an online account anymore because Intuit wants to be dirty and collect even more data on all of us. What a waste of software. Never using Intuit software again. I'm so ready to file directly with the IRS very soon.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 1, 2025
Reviewer name: Dave_61
4 out of 5 stars
4 out of 5 stars review

Good, but not great

Generally good. However, you have a bug. If multiple 1099-Rs are used to satisfy an RMD you ask for the total RMD amount multiple times, in my case twice. Later, you complain about not satisfying the 2x amount when you add up the multiple 1099-R amounts. It's impossible to satisfy this unless one enters only the individual RMD amounts when you ask for the total RMD. Either this, or your instructions are wrong.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 6, 2025
Reviewer name: Dinica
2 out of 5 stars
2 out of 5 stars review

Not the best designed this year

I really dislike the user interface in year's version of Turbo Tax - particularly as related to how the interest, dividends, stock portion worked. It was organized oddly and took up too much white space, so that you constantly had to scroll down to see what you were looking for.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 30, 2025
Reviewer name: CookStl
3 out of 5 stars
3 out of 5 stars review

2024 Turbo Tax is not as good as previous years

The 2024 version of Turbo Tax is different than previous versions. The questions are not as clear as previous years which made it more difficult to complete my taxes. Whenever I saved it and quit for the day, it would go back to the beginning of the process. If I did not have so much information from previous years, I would quit using the software. Maybe the programmers need to look at the previous versions and review the changes that were made this year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 5, 2025
Reviewer name: NateMPLS
4 out of 5 stars
4 out of 5 stars review

Works great, but pricing can be deceptive

The TurboTax product itself works well, and I feel confident in it. However, I continue to be angered on an annual basis by the lack of cost clarity when using the product. The $40 refund processing fee that was tacked on at the end was unanticipated and confusing. When I received the disclaimer from my state that I did not need to pay the fee, I couldn't even figure out how to avoid the fee within the software. In multiple years, the price that I believed that I would be paying on the front end did not end up to be the price on the back end of the process. It feels like a trap. I still appreciate the easy-to-use Turbo Tax system, but I'm always on the lookout for other products because of the opaque pricing structure.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 10, 2025
Reviewer name: Jon 44
3 out of 5 stars
3 out of 5 stars review

TurboTax is okay and could use some improvements

Would have liked more instructions at different stages. Didn't know how to use options at very top of screen, especially ones not highlighted. Example: after I clicked on "Forms" I didn't know how to return to main tax screen. When I wanted to correct an entry, I had to click "Back" many times to find it. Very slow.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 8, 2025
Reviewer name: The DORO
4 out of 5 stars
4 out of 5 stars review

Usually Awesome

I have used Turbo Tax Deluxe for years and this is the first time my NJ State Tax Return was not ready to print in final form. I am very disappointed because I had already selected a filing date of 2/6/2025. To file on that date, I have to develop the NJ 1040 and additional forms manually from the worksheets in order to meet the deadline I selected. To date, I still cannot print my NJ State return for my records.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 28, 2025
Reviewer name: Dumb 25
1 out of 5 stars
1 out of 5 stars review

Not happy!

I have used Turbo Tax for many years and was very disappointed that I was unable to use it on my personal computer because of the upgrade. Buying another computer was not an option and not necessary as my current computer is in perfect condition. It is sad that Intuit can't make a program that will work on computers with IOS of less than the new program. I had to borrow a computer to complete my taxes and am very unhappy with that issue. Not sure that I will use Turbo Tax in the future!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2025
Reviewer name: TooTall in the county
4 out of 5 stars
4 out of 5 stars review

Good program, but surprised Fee for bank deposit.

Been using Turbo Tax for over 20 years. The interaction between previous years taxes makes it very easy to complete and submit the return. However, this year I was disappointed in the fact there was a $40 fee for processing a refund though using a Refund Processing Service. If there was a choice to use this service or not, I missed it. After spending hours completing the return, I probably had mental fatigue. Hopefully in the future, Intuit Turbo Tax would make it VERY CLEAR whether to select this service or not. It was only after I submitted the return, I learned I did not need to use this service.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 7, 2025
Reviewer name: Russ 1543
4 out of 5 stars
4 out of 5 stars review

great program, but there's a problem

I love the program as it makes doing my taxes very easy. However, there is a problem with the program that is very annoying, which I have complained about for the last few years, hoping it would be fixed but so far it has not. The problem is that every time I finish entering information for any area, the program sends itself to the back of my desktop. I have to then go to my desktop page and bring it forward again. Doing this 40-50 times while entering information is not only annoying but time consuming. Why can't you just have it go to the next page after clicking continue? I spoke to a person named Crystal who tried to help me fix this but to no avail. She was extremely kind and helpful and advised she took detailed notes of the problem and would pass it on. I'm hoping you can get this fixed before next year's version comes out.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405