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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 901-910 of 29,516 reviews
Apr 5, 2026
Reviewer name: RobertMetro
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Participates in Win 11 Upgrade Scam

The product is excellent. However, I do not appreciate being forced to purchase a new computer with Win 11 so I can run desktop version. I am EXTREMELY UPSET about that and will look for an alternative product next year. Your company should be ashamed that you have cooperated in this scam. I have used your products for decades but will think again next tax season.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 8, 2026
Reviewer name: TaxSaavyMBA
4 out of 5 stars
4 out of 5 stars review

TurboTax WAS great in many years of use

Generally excellent, although this year TurboTax incorrectly calculated my California Tax Liability! Even after updating the software with all updates today, there is no correction. Guaranteed?? So, now I have received Cal FTB 5818A ENS letter notifying me that I overpaid the amount due and in fact, my CA state income tax liability was $0 for the 2025 yeay

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 15, 2026
Reviewer name: SwanSD
3 out of 5 stars
3 out of 5 stars review

It has issues.

Many issues remain but one can eventually find a work around. Such as, TurboTax continues to incorrectly treat passive interest earned from lending securities through a brokerage account as earned income subject to self-employment taxes. TurboTax continues to insist that I file a State return when I have no income from a State with income tax. This gets VERY annoying. The automated "Tax Help" only give very off-the-wall answers to my questions. It is worse than useless. That said, the live assistant (non-expert) was very helpful. I was surprised when I was able to get help in around 10-minutes.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 5, 2026
Reviewer name: DocEE13
4 out of 5 stars
4 out of 5 stars review

Hate Doing Taxes But TurboTax Makes It Easier

I've used TurboTax each year for more than 20 years. It gets the job done for me. I think some of my confusion each year is just the tax code itself and not so much TurboTax - though sometimes TurboTax doesn't give enough explanation to help clarify what is needed. This year the look was a little different and took some getting used to and added to the initial confusion. The worst part of this year was the removal of ItsDeductable which I rely heavily upon for my deductions. Having to find an alternative and re-enter all of my charitable contributions over was a royal pain and slowed down the whole process. I'll keep using TurboTax since I'm very used to it even though they changed it a little this year.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 26, 2026
Reviewer name: Marty Fitz
2 out of 5 stars
2 out of 5 stars review

Ease of use is slippimg

The dividends and interest sections are much more cumbersome than in prior years.I used to be able to click the dividends once, then I would stay in that section and add the number of payees. Now Its going back to the main screen for each one. The estimated tax calculation is clumsy.It would be nice if you could have the actual numbers from the current year listed in each category to help you estimate 2026

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 5, 2026
Reviewer name: JPAjr
3 out of 5 stars
3 out of 5 stars review

Some glitches in this year's product

There were hiccups in this year's version that I have never experienced before. The software definitely was not as seamless as in prior years. Additionally, I do not understand why you are charging to electronically file state taxes. This seems like a greedy grab for more money. My state requires everyone to file electronically, and allows you to file electronically for free. We already pay plenty for the TurboTax software, so it is just greedy to charge more for a service that is available for free.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 16, 2026
Reviewer name: J1234567891011
2 out of 5 stars
2 out of 5 stars review

Last Year Using Turbo

Pre-purchased the deluxe edition and still seem to get hit with fees at the end. Also spent two hours getting a virtual machine up and running so I could use the desktop software I purchased. why I can't use the license in the browser or why "Windows 11 Required" isn't anywhere on the package beats me.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 30, 2026
Reviewer name: kmbppy
3 out of 5 stars
3 out of 5 stars review

TT has created many doubts

the turbo tax personnel were good. just to many issues this time around with navigating screens. even your person could not figure out why it was so hard to get to forms. The features seem to have changed. I have used TT for over 15 years and I may not use again.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 27, 2026
Reviewer name: AprilTang
3 out of 5 stars
3 out of 5 stars review

Software need iimprovements

I do not like this online download version. I have purchased a disk before and it easier to use. To do this year tax, I bought a laptop specifically to prepare our tax returns and could not use my desktop to do so. In addition, there are too many ads and especially having to fill in this survey before I can file. This requirement is too much. The software could be improved to get more friendly and helpful tips in doing the tax returns. I often get frustrated to have to download or update the software when turning the software ti view tax returns. How many times it need to be updated? If I haven't used Turbo Tax software for more than 30 years, I would search for alternative friendlier ad helpful software, Please cut down you ad to subscribe more of your services as I am not interested to purchase them. It is ridiculous to have us type our experiences while not providing auto corrections of spellings.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 21, 2026
Reviewer name: BobInJupiter
4 out of 5 stars
4 out of 5 stars review

Not quite perfect but I keep using TurboTax

Over all was good but two issues: 1. only one entry for 1099-R. Import from last year should have had 2 entries preloaded. 2. Was not prompted for IRS PIN which was done in past years. I had to get online help to find out how/where to enter my PIN. Also, too many prompts for filing state which I don't need living in Florida.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.