Really??? A $5 discount to e-file a state return BUT only offer the discount after customer actually files the US and state return (with multiple but same routing/bank entries for the refunds) and then ask for a review? You deserve a one-star this year.

Turbo tax has become some money grubbing up-sale empire. They tried to push me into their online product which did not work and failed to import last years taxes (from turbo-tax). I have used this software for many years and believe this will be my last.

Program is cumbersome, has lots of bugs, has constant huge sized updates taking up way too much space. If I could complete and submit my tax return two weeks ago, why can't I file today without installing a 350MB update? There are also several things TT doesn't ask me about that I have to initiate on my on. My return was rejected because I wasn't prompted to input my 1095-A information. This should be a standard question. I use QuickBooks Online and the process for importing my QB data into TT is laughable. Especially considering Intuit owns everything and could prioritize a seamless integration if they actually cared about or listened to the needs of the consumer. After all the effort required to import data from QBO, every year there is missing data in the QBO data file. I don't even waste my time doing this anymore. There should be a one-click dialog box to directly export to TT from QBO. There's no excuse for this process being so onerous.

TurboTax is good and helpful. I've used it over 20 years. I've never encountered an issue with the IRS. I'll buy it again next year. There are just a couple of quirks I've noticed. Sometimes when launching TurboTax (same is true for Quicken), it will initially indicate launch, but then quickly disappear. I have to re-launch the product to be able to use it. This has been an ongoing issue. For the MI Homestead Property Tax credit, both last year and this year, I answer the questions accurately which includes providing both monthly rent and pro-rated property tax, and in the review, the software complains about entering the property tax with the rent entered, but if you remove the property tax, it complains that it is missing. This puts me in a circular error condition.

Many issues remain but one can eventually find a work around. Such as, TurboTax continues to incorrectly treat passive interest earned from lending securities through a brokerage account as earned income subject to self-employment taxes. TurboTax continues to insist that I file a State return when I have no income from a State with income tax. This gets VERY annoying. The automated "Tax Help" only give very off-the-wall answers to my questions. It is worse than useless. That said, the live assistant (non-expert) was very helpful. I was surprised when I was able to get help in around 10-minutes.

Have used TurboTax for years. This has been by far my worst experience with the product.This will be thew las year I use this software. This version was so cumbersome and difficult. They would not stop bugging you about using their "new" online version.

This year (2025 tax year) might be just about the worst version of TurboTax that I have used. For starters, the import of the prior year's TurboTax data seemed "off", with some of the numbers not showing as I remembered them (or saw on the copies). I also found much of the interface to have become more annoying than useful, but I could still work my way through everything and became more comfortable with the interface and interaction style as things went forward. "Fixing things" after completing the data entry took a while and that wasn't because I messed up the typing. My biggest issue is that TurboTax apparently does not support processing or calculations for a certain very legitimate W2 data value (12a = "Z") and after lots of investigation the only way forward was to abandon any attempt to E-File - I had to print many dozens of pages for File by Mail for both Federal and State taxes. The issue is something that I think has been going on for a few years from that one income source and I'd been able to E-File for as long as I can remember. Bottom line is that 2025 TurboTax Deluxe was OK but was more frustrating and time consuming than any prior version.

US Citizen and permanent resident in Canada. Make all money in Canada and pay Canadian income tax. Since 2015 Turbo Tax I have been able to claim a Foreign Income Tax credit. For some reason in the 2025 Turbo Tax I could not get form 1116 to appear in the submitted form. I compared worksheets between 2024 and 2025, and it is all the same data. I searched on line and saw the Turbo Tax help which summarizing, "This is not a bug it is a feature", which is ridiculous. I have bought Turbo Tax since 2015. If this "feature" is not corrected in 2026 version I will shift to on of the many other tax preparation software packages.

I had a BIG problem with TurboTax this year because when I started my return and then logged out to get information, it refused to relaunch which meant I had to delete the file and start all over again. Very annoying, although I saw on some online message pages that many people were having the same problem. I've been using TurboTax for years and never encountered this problem so I was very disappointed.

Every year filling out the tax returns is always a dreaded experience where I seem to drain my friendship capital. TurboTax helps me step by step to pull out and organize files and receipts that stack up "that" drawer. I can find my personal solitude to work through each tax season with TurboTax.