The overall yearly experience was about the same. However, when the final chance to pay allowed credit cards or using federal returns, the wording was NOT clear about these options. Choosing to pay the $25 state e-file for California (really $15 - thank you for the extra $10 bump, Costco) from my return triggers a $45 additional payment for "premium services." I spent far too long searching for this and eventually on multiple phone calls to clear this up. I would prefer more transparency: "If you pay with your card, it's just the $15 fee... but if you choose this other option, it will cost you $60 to pay the $15 fee." Additionally, many questions used in the product are confusingly worded. You have to click the help option to bring them up and once you look, it's so simple and I don't understand why the question is worded in this way. For example: 1098-T question: Did (person) take college classes? The answer to that was yes, but the bubble indicated that it was for students who were in high school, so we needed to answer no. For a tax product, that clarity and precision of language is REALLY important. You could make this product better. Please do.

Federal forms worked fine. The Vermont State program for a non-resident was not complete for me to enter State pension funds received which are taxable. The program said I owed no taxes. I had to go into the form format to force an entry of the data. Only my prior experience, not using Turbo Tax, allowed me to complete an accurate return.

Why does TurboTax print a watermark saying "DO NOT FILE" across the address portion of the 1040-ES Payment Voucher? That watermark blocks the address and makes the form unsuitable to use. There appears to be no way to print the voucher without that watermark.

I want to mail my state return not e-file it. when i print it out to mail says to e-file and does not provide mail in instructions. Also, wants to charge me $25 to e-file it. My product comes with one free state filing and 5 free electronic filings. I have not e-filed any state returns. Why is it charging me $25 to e-file state return when a I haven't e-filed any state returns

Too many items are cached in the software. I went back to correct some things, but nothing changed. Hence, it kept coming up in “fix errors” regardless of what I did. I needed to start my tax return from the beginning. I have not had that happen in past years. It was time consuming and annoying.

Have been using Turbo Tax for years but I am a bit disappointed this year , I purchased the deluxe version that was supposed to include 5 free Federal and one state I got nothing , it charged me 65.25 to file both Federal and State and the same for my Daughters return . never had problems when Turbo Tax was available on a CD format wish it will make a comeback on 2026

the software has always worked fine for me over the years with the exception that on my Mac it can not find my previous years return the last 3 years and I have to manually enter the information. could not say if it is the software or Mac. I avoid cloud storage as much as possible so that could be a thing. I have no intentions of using the online services to file in the future either. If desktop becomes unavailable I will file another way.

Not Happy!!!!! Need guidance on entering AGI for e-filing. I keep getting rejected by IRS. Have use Turbo Tax for decades and this is the first time I have had this problem. I am entering to correct number from line 11. I pay for Turbo Tax so that I can e-file. I do NOT want to mail my Federal Return!

I could not file my Minnnesota Tax Return electronically because of an error in the TurboTax software; I had to mail it with an explanation of the problem to Minnesota Revenue. TurboTax introduced a manual form that kept the return erroring out with no way to fix the problem. The software misshandled my Minnesota withheld amounts on the 1099-R documents.

I did not care for the repeated "pestering" to upgrade to Online Premier. I bought what I bought for a reason. I am glad that Turbo Tax catches missing information in the reviews and rechecks. It would be nicer if it caught those during the initial "interview" process. Also, some of the questions need to be refined, i.e., Clean Energy Improvements. We did perform several of the items, install solar and battery storage, but they were under PPA. You don't find out PPA is ineligible until you progress further along. Shouldn't ask if you made the improvements, should ask if you bought outright or leased at the3 start. As has always been the case, the program struggle with both spouses having the same occupation and having the same job-related expenses. If you enter data for one it replaces the data of the other; it doesn't add the input for the two together as a total for the couple. You have to do that manually.