I had several problems getting the proper answers because the amount of money for 2025 was only about $400-$500 more than I made in 2024 but I was told that my tax total was about $2300 more and I would owe nearly $2000. I got in touch with Tiffiny and there were several multiple choice line changes made because I didn't understand the choices.I ended up with a 41900 refund. I never had any problems in previous years. but this years Turbo tax was not user frendly.!

1. When comparing 2024 and 2025 data, sometimes the columns are 2024/2025; at other places, they are 2025/2024. This is confusing: it should be the same everywhere. 2. When TT asked whether I had any <financial presence> in a <list of foreign countries>, I answered "No" to all of them. However, on the very next screen, it wanted to know what my <financial presence> was in Canada. Huh?????

It is getting better, although some questions and directions could be more clear, especially in the Pennsylvania section. Also, it kept prompting me to add a $45 Audit Defense even though I had already registered and received Audit Defense (with receipt).

Nice software, but too many upcharges. If I'm paying for "with State" it should include everything the state needs. Having to pay extra for efile is ridiculous in this time of fraud. My $55 ended up costing me $140. Seems kind of bait-and-switch to me

This product gets a little more difficult each year. Explanations are minimal and movement between "forms" is often illogical. Product could be improved by allowing "standard deduction" as a choice before requiring all deduction information. I think I'm not alone in needing securities forms - which requires this version - but never having enough deductions to to override using the standard deduction. Also, if you move to a web based only product ( which it appears you are trying to do ) you will lose a long time customer.

I am doing the fed taxes for my BIL who lives in the Philippine's with his wife. This year they have zero taxes so I decided to file electronically.(first time) Rejected. (No IPD PIN). OK That I understand and I cannot get one for them. Now I need to print and send it in the mail but Turbo Tax will only let me print about half the necessary papers but includes a paper that states that the E File was rejected. Now I cannot print enough info to mail the fed taxes. TOO CONPLICATED!

The software itself was excellent as always but the need to use a windows 11 computer to run it was an absolute pain.. Upgraded my main computer from windows 10 to windows 11 but it ran so slow I had to roll back and find a spare barely alive slow laptop to do my taxes

I have been using Turbo tax for many years and only one year did I have problems with the program that I had to file online with one of the preparers. The company did not charge me the usual fee because it was a company fault. We live in a remote area and the internet is very sketchie and the program would not download. After (12 hours of trying and many consultations with Tech support and a wrong disk being sent it was deemed that if I were to get my taxes in on time I had to use the online service. The following year everything transferred to the new year taxes program without a hitch. We purchased a satellite system and the program now loads perfectly. Although this year I had to purchase a new computer to accomodate the new program.

Turbo Tax performed superbly. My only real challenge was importing information. Also, the option to take a photo seemed inconsistent. By that I mean sometimes it gave that option and at other times it did not. It didn't offer the option on some W-2s and 1099s.

While the Import feature would seem to be a "handy feature", TT evidently has not worked with the partners to gather all required information. After importing from 2 brokerage firms, I was asked to review 382 entries for incomplete information. I deleted the return and just did manual entry of the 1099-DIV (s)