long time user, but seemed glitchy this year. 2 times when starting it must have errored/stopped without a message. and when purchased Ohio, had to stop and start to get out of a loop where it looked like it had to download the state I already purchased.

I have been using your product for over 35 years. I'm still happy with it overall, but I'm extremely unhappy that you got rid of the ItsDeductible charitable donation tracking tool and website. I've been using this for decades as well. It was a lot more difficult calculating my charitable donations manually, and the program was glitchy with groups of donations that were more than $500 in total, but in which no individual item was valued at more than $500. The program kept asking my for the "Donor's cost or adjusted basis" for the items, which should NOT have been required. I see that you added back a rudimentary charitable valuation feature for donations, which is better than nothing, but I really with you would consider restoring ItsDeductible in its entirety.

Pre-purchased the deluxe edition and still seem to get hit with fees at the end. Also spent two hours getting a virtual machine up and running so I could use the desktop software I purchased. why I can't use the license in the browser or why "Windows 11 Required" isn't anywhere on the package beats me.

Overall a good tax prep tool to have. What I don't like about this product is the constant marketing to get you to buy more services. I've paid for the desired product, that should have been enough. Also, the fee to use Intuits payment services is higher then other similar providers for the same service.

I HAVE USED TURBO TAX FOR MANY YEARS. TURBOTAX 25 IS THE WORST VERSION BY FAR. THE GUIDANCE WAS NOT SIMILAR TO PREVIOUS YEARS. IT TOOK ME HOURS LONGER HAVING TO BACK TRACK TO MAKE SURE I WAS GOING TO THE RIGHT STEP. REVIEW PREVIOUS YEARS GUIDANCE USING WINDOWS 10 AND ADAPT TO WINDOWS 11.

It's OK -- what gets me it the lack of insight that an AI could provide. For example, I completed a whole series of questions about energy savings possible deduction. In the end it was still better to take the standard deduction. I took the standard deduction, but it STILL included all that paperwork in the filing and the printed copy. Once I take the standard deduction, ask me if this data can be removed from the filing. It just adds unnecessary confusion.

TurboTax has always been a great tool for me, until this year. I had numerous bugs and glitches. 1) Flag window was often frozen and would not allow a new flag and comment. 2) On the Other Returns and Interest Page the 2nd checkbox was pre-checked and II could not de-select it. I closed and reopened the app twice to clear it. 3)Huge amount of time to get the app downloaded. It kept pushing me to the online version. I'm very disappointed and I've lost alot of trust in TT.

TurboTax doesn't generate Schedule D where I can see all my stock transactions and capital gains/looses for the year. Very disappointed!!! Similarly, even though you have all the information with you, you didn't enter the date of acquisition and cost basis for Restricted Stock Units (RSUs). That resulted in you using zero as cost basis, resulting in huge tax, which was shocking. I had to do some research and go and manually enter data for all the lots that I sold. I will consider this as a software bug.

I found the product at times confusing and nonsensical. Example: after downloading info from my mutual funds, why did I have manually type in much of it, since the all the info had presumably been downloaded? And how to properly account for the foreign taxes credit was unclear, and I'm still not positive that I handled it properly.

Problems with this year's TurboTax. Would not load previous year's filings and would not open saved 2025 file that was in process. Had to delete and reinstall. Lost hours trying to make TurboTax function and re-entering the information. VERY FRUSTRATING.