Quick, Easy and Thorough, plus the comfort of knowing it's done right. It quickly fills out common areas from year to year, and guides you through new ones with enhanced features and compatible with the IRS forms, plus interfaces. When complete, you know it's accurate.with the Federal and State requirements.

too hard to maneuver back and forth too many steps for easy things (interest and dividends for example) $10 discount is useless for many (unless you have a 2nd state - this was a change in last few years.) Very user unfriendly And trying to upsell every step of the way is tiresome And about 25+ years a user!

We have used TurboTax for many years and have been pleased with how user-friendly it is. Although we don't purchase TurboTax's additional services, we have great confidence in the annual Tax Return prep software and purchase the Deluxe version with Fed & State every year.

Have used TurboTax for 30 years. Very logical, sequential, efficient digital method. Saves me $500/year. Enables me to understand exactly how my taxes are correctly filed. TurboTax data entry takes less time than I'd spend with a paid professional. TurboTax has all the detail, instructions, worksheets, etc. for a top-level analysis. Love Turbo Tax!

Guidance incorrect on result of Student loan interest deduction. When I was finished with the section, TurboTax advised that "It looks like Aimee (my daughter who is at College) does not qualify" yet the reasons provided in the "Here's Why" is incorrect: "- Somebody can claim Aimee as a dependent. . " (no, no one else can!), and " - There were no net qualified Education expense" (which there should have been), whereas the ACTUAL reason was my earnings were $180,201, just over the income limit for the deduction/credit.

The actual preparation of my taxes went very good. My problem is that it took me hours of research to find how to do the latest update to Turbo tax on my Macbbook Pro before it would allow my submission. I finally found it in a 2024 chat that I found doing a google search. So this has evidentially been a problem for a while. There needs to be a very visable "Updates" button on your menu.

I entered all info required, but I don't understand why I had to do that because I knew ( from the 2024 filing) that we were not going to be able to itemize as we would get more back just using the standard deduction. It would have saved me a lot of time if I could have just went to the info I needed. On the other hand I may just have not understood how to do it. None the less, I do believe Turbo Tax is the way to go

Turbotax has added too many steps, especially in the section for entering investment income. You want to enter interest, then it goes to general stuff, asks about downloading, and you have to click through a thousand screens to just enter some interest. Needs to be streamlined.

Extremely annoying that every time Microsoft updates their operating system, I have to buy a new computer to use TurboTax....this may be the last time I buy TurboTax after all these years. I avoid filling out important docs on a web-based platform so will not use TurboTax online. Seems TurboTax has built-in popups now which is even more annoying. Just can't leave well enough alone, I guess.

Cannot print for filing. Made 1 adjustment after 8 hours of work and it will not open the PDF or open it in Turbotax. It made the adjustment and created a PDF(that I cannot find) and will not let me proceed. Tried your help-led me to a confusion of suggestions.