I have been using TurboTax to complete and file my income tax for over three decades. As our income and financial matters became more complex, I have found I can rely on Tubo Tax to be current on changes and provide excellent support. The tools are there to research complex questions.

Why does TurboTax print a watermark saying "DO NOT FILE" across the address portion of the 1040-ES Payment Voucher? That watermark blocks the address and makes the form unsuitable to use. There appears to be no way to print the voucher without that watermark.

Too many items are cached in the software. I went back to correct some things, but nothing changed. Hence, it kept coming up in “fix errors” regardless of what I did. I needed to start my tax return from the beginning. I have not had that happen in past years. It was time consuming and annoying.

Had to eFile 3 times (so far) because AGI didn't agree. WHY? Should have been pulled from last year's return. Many pages are not intuitive. Entering a Form 1099-B was a nightmare! The Back button didn't allow for easy corrections. Not everything was entered from last year's return. Automated help system didn't return information I needed.

Tax filing is a pain, but turbotax makes it less painful. I used to pay someone to do my taxes. I would gather all my paperwork (which could take hours or days) and then watch him input it into a computer program in just a few minutes. I realized that the hardest part was gathering all the paperwork. So I decided to try turbotax. I have been using it for the last 18 years. My only concern this year is that I heard that ssa recipients would get a $6000 deduction. Turbotax may have given us that deduction but I never saw mention of it. You could have explained a little better how Trump's "No tax on SS" is handled in your program. And if it wasn't handled, you owe me and the wife 6K each.

It is easy to use until the end. We e-file Federal returns easy. But if we do not want to pay to file our state, it is like being punished trying to find what needs to be mailed in with return not easy instructions. And heaven forbid there is a city return to be filed and mailed in. I had to go back into my returns to find additional documents after re-reading instructions. When we ask for ALL necessary documents to be printed to file, why are they not ALL printed?

I've used and promoted Turbotax for many years. This is the first time I've been disappointed with it. I spent several hours trying to import my investment information from Schwab and actually contemplated buying another tax software to resolve the issue. I finally found a suggestion on the blog and tried using Edge instead of Chrome as my default browser. Worked the first time. Lack of communication is a poor trait. I hope it does not reoccur.

I have tax forms from Canada and each year it is difficult to find where these tax forms are to be reported. Although there are some support answers, to my questions about filing Canadian forms NR 4 and NR5, I always feel that I am missing something that may cost me money. For example: reporting the Canadian Pension Plan amount, and the tax paid to Canada for my annual required payout from my Registered Retirement Savings. It always ask for my Canadian tax return, which of course I do not need to file, therefore, I do not get credit for paying the tax on my RIFF

Never have had problems with Turbo Tax in the past (30+ years). This year I got to the payment screen to pay for the State return filing an it kept locking up and the screen size would not allow me to click the continue button. worked thru it with tabs, but it took awhile

This year, I encountered a situation where my tax return was more substantial than usual. As a result, it became necessary for me to seek professional assistance for the first time. Briana provided invaluable help throughout the process. She carefully reviewed all the details, ensuring that every aspect of my return was accurate. Her professionalism stood out, and I truly appreciated the thoroughness of her work. Briana took the time to reassure me, confirming that everything was correct, which gave me additional peace of mind.