I have used TurboTax and before that MacInTax supplied on CD for decades. It was always extremely easy to use. With the advent of the 2025 version it became much harder to navigate if you weren't a person who lived their life online. Thankfully after two calls to the help line I figured out how to complete my return manually entering data. You need better instructions for those of us who don't do everything online.

Easy and consistent interface. It's why I'm willing to pay extra for TurboTax. A really nice feature wold be the ability to schedule any required quarterly payments. When I used an accountant, they would automatically pay the fees on the required dates.

My goto Tool for doing taxes for the whole family for more than a decade. Two grown kids, a brother in law, and my joint return, every year. Thorough step by step walkthrough, but I like to go down the rabbit hole, so switch to Forms view quite often. I've used H&R Block as well, and it's fine, but TurboTax is the one for me.

A few glitches this year but overall excellent. The whole Canadian business regarding retirement was weird and it took going to the chat to get it cleaned up and removed from my return. I file very early so I guess it takes time for these things to show up???

As with the several previous years I've used TurboTax to prepare and e-file our joint return, this product did a good job of allowing me to work through our federal and state returns. However, there seems to be more and more prominent marketing for add-on features as a hapless taxpayer works on distilling their financial life down into the necessary tax forms. It's still a good deal better than completing paper forms and stapling multiple documents to the return itself to mail in, but my experience is a bit more negative than neutral year over year in recent annual compilations and filings.

If you are going to allow financial institution information transfers, then please link the numbers entered on each line on the 1040 to where it came from. IE: if line 3b says $16,668.00 link it to the specific data points that made up that number.

It takes me 2 days to get turbo tax loaded and operating on a computer. It takes me 5 to 8 hours to do my taxes using it. It's insistence on using some windows OS I do not have in my house, nor will I buy makes the product almost worthless IMHO. Surely your intent forcing users to use "latest supported versions of windows" isn't to drive users away, or is it? I'm tired of the headaches, so this is likely the last time I will ever use a turbo tax product, unless by some miracle you all actually start listening to your customers, and stop blocking your software from running on all of our computers. I used turbo tax for more than 10 years on win7, which to this day still works perfectly. But now it seems like every year i need to upgrade again, just to use this. No Thanks.

Been using TT since 1998. A generally excellent product. The only thing I've ever found that needs to be fixed is how you handle personal use of vacation rental property. For example, if I use my property for 5% of the total rental days in 2025, TT assumes that same 5% personal use (and 95% business use applies to all past years. Not so. in 2024, my personal usage may have been 6% and perhaps it was 8% in 2023. TT's assumption that personal and business use percentages are the same every year results in errant calculations of depreciation. I realize this is all fixed in the final year of depreciation, but TT's method of handling this is wrong.

Federal forms worked fine. The Vermont State program for a non-resident was not complete for me to enter State pension funds received which are taxable. The program said I owed no taxes. I had to go into the form format to force an entry of the data. Only my prior experience, not using Turbo Tax, allowed me to complete an accurate return.

Had a lot of difficulty with 2025 than I did with my previous turbo tax years. I don't know why but I am going to see help next year with a private company that does income tax returns. Your Turbo tax was telling me I had a lot of problem errors and to go over them which I did and did not understand. No more of this.