Overall a good tax prep tool to have. What I don't like about this product is the constant marketing to get you to buy more services. I've paid for the desired product, that should have been enough. Also, the fee to use Intuits payment services is higher then other similar providers for the same service.

Program was horrible. Wouldn't allow me to transfer my docs from last year, kept dropping info, kept skipping sections. Horrible experience and I have been using your product for years. The topper was when I got to filing my taxes and, even though I paid for the free state, I kept getting a fee at the end. Called to find out that only the download was free not the filing. False advertising as far as I'm concerned. We have always gotten a free efiling for one state and then we paid for one after that. VERY negagive experience.

It felt outdated and sluggish at times. Missed explanations at times, had to search for help online. When filing at end it asked for IRS IP Pin but only accepted 5 numbers when my IP PIN is 6 numbers. If my return is not accepted I will try to updated review to 0 stars, if they let me lol. Will look for other software next year.

After downloading the "Updates", the program would not advance until I closed the program and then restarted. Almost like for computer software updates that require a restart before they work. It would be nice if TurboTax would tell us to restart after the "Updates".

I have been using TurboTax software on my desktop, now laptop, computer since 1996! It was always reliable and easy to use EVERY YEAR! Over the years I've had to file simple and very complicated tax returns and TurboTax handled it all. Until this year. I downloaded the 2025 tax year TurboTax program and it was incredibly "glitchy". I kept having to restart the computer when it got "stuck". Then I had to uninstall and re-install to escape from a State Tax loop, then when I got it going for my state, it wouldn't accept a credit card to pay the $25 fee for electronic filing. The program froze with an error message to keep trying again, and I did several times. Finally I gave up and printed my State return to file by mail. I'm so disappointed in the program this year! I'll try again next year, but please fix the problems. Thank you for such good service and product over the years before this!!

Inputting multiple foreign taxes was not good. Read the additional information and did as instructed starting with the highest and selecting done. But when I then went back to attempt to add a second entry manually, it would not allow it. The second entry was not automatically inserted via TurboTax.

I have been using Turbotax for more than 10 u. For the first time I was truly disappointed in the product and the process. First of all, does anyone at Turbotax understand how difficult and expensive it was to be forced to switch to Windows 11. (And by the way, WIndows 11 is known to be full of difficult to understand changes.) Second, when I completed my return, I was ready to purchase Audit Defense and also pay the $25 dollars to file the state return but I could not figure out when and how to pay for these options. The system took me to an Audit Defense screen that displayed my name, address and contact info but there was no way to pay and finish the task. After wasting several hours I had to print the state return in preparation for mailing the return. And of course there is no way to speak to a human.

When going to pay for state and when entering credit card for state payment, the place where you scroll down to enter experation month does not scroll past 8. I don't have a credit card with an experation date before August of any year. This is a major flaw, in my opinion.

I've been a TurboTax user since the late 1980s, when it was called ChipSoft. Each year it seemed to get better -- until the 2025 edition of TurboTax. The ability to get "data source" info on lines of tax forms is VASTLY curtailed, as is the ability to initiate "overrides" if necessary. There were points where I was getting error messages on a number which was, in fact, not in error and the override function didn't work. I spent a LOT of time trying to finesse this and finally fudged the data to get the correct results. GRRR! I used to be able to get ALL my Vanguard data in a single transfer -- now it requires multiple steps for each account. If Vanguard is responsible for the extra complexity, as the largest tax prep company, Intuit should work out a more user-friendly solution with Vanguard and save everyone a ton of time. Yes, I'll continue to use TurboTax, but not as happily as before, unless they make at least the changes I have highlighted. And I strongly suspect I'm not alone.

Long-time user of TurboTax, but had to use another product for 2024 because TT wouldn't work on my ten-yr-old Mac. Up-to-date again this year and back to TurboTax. I like the guidance and the mostly orderly way TT leads you through the process. Had some difficulties getting charitable contributions from IRAs to register as deductions this year; initially, they reported as taxable additions to the IRAs, but was able to work through the worksheets to straighten that out. Also got an alert that my ex-wife couldn't have the same SSN as my present wife. Well, it's been fifty years since that divorce, and my ex hasn't figured into my tax returns in a long time. There are quirks and oddities with the product every year, but I stick with TurboTax. I feel a lot more confident when TT says my return is error-free and ready to file.