It's great, as long as the interface remains consistent. Also, the frequent long updates are becoming an issue, especially when an update fails if you forget to open the program as an "Administrator" in Windows 11. Otherwise, everything's still fine.

I get my taxes done every year but if i have any questions it's always an answer from the "community", not knocking anyone willing to help, butt.... Are the people answering the questions Tax Agents/experts or just users who are fluent in the software???

Generally, an excellent product, which I have used for many years now. I was a bit put off by being told after updating that the program would re-start. It didn't. Also, the buttons that say "update" do not make it clear if one needs to revisit the item or let it go.

Sadly, an error slipped past your QA and created a return that was not accepted by the IRS. It was impossible to find a way to report that error or to determine if it was being addressed. Finally, a few weeks went by and a message appeared in the software that a delay in filing was suggested to allow time to correct that error. It was finally addressed and the return was accepted. Not your usual product reliability.

I have been using Turbo Tax sense it came out on the market place, after that I did my own taxes instead of having to pay someone else to do them. Used them while single, and now while married. My husband doesn't like to use computers and isn't good at using them so for many years I have done them.

This is the first year I've used TurboTax on a Mac, and, for whatever reason, it was a very clunky an glitchy experience. Also, as always, entering charitable contributions was unnecessarily tedious and time- consuming. Sometimes, I got error messages with entirely inadequate explanations, and had to figure out the problems myself. This was my worst experience using Turbo Tax to date. Clumsy, clunky and not as helpful as in the past.,

When I tried to file my taxes, there was a bug that prevented me from transmitting. I got an error message that looked like this: 'Information Worksheet: Form 1099-Q is still being worked on. Please return after it has been updated.. Taxpayer's First Name: .....' I checked the Intuit Community forum and found that this was a common issue for Oregon users filing a 1099-Q form to report a distribution from a 529 plan. Many users had been raising the problem with TurboTax for weeks, but were repeatedly told it was an issue with an Oregon form or assured that a fix was coming soon. I ended up waiting six weeks for the issue to be resolved. I spent many hours dealing with this issue over the last couple months. I have been using Turbo Tax for decades and this is the first time I have felt like I need to look into another tool for next year...

I tried the online version this year to see what it was like. The ai helps were nice, but it didn't offer the ease of doing all of my family's returns from one account. I switched to the desktop version for my familiy's returns because it was so easy to work with in creating multiple returns. It's too bad the online version doesn't offer that option.

Too many attempts to get me to purchase add-on services. From the outset to each change in section, I am asked again to buy live help, or audit defense, etc. ENOUGH!. Also, there needs to be a way to adjust the fonts, size in the application, as the letters are so small it is hard to read!

Each year the 1099 section seems to go through a reorganization for presentation. This year they're sorted by financial institution which requires all sorts of clicks just to get to what I wanted to edit. I thought I missed a 1099 entry to review/edit when it was presented under the company name rather than simply in a 1099 list. Wouldn't it be better to list the 1099s by form number and company so the user can select the one needed for review/edit? If you're in that area of the program (step by step), you know what you're looking for specifically to select. There are to many "buckets" to wade through just to find the form you want to look at. The 1099-Rs are found under the company name for example. Just list em all with a company name to identify it and provide the "edit" or "delete" options. I use both the step by step (so I don't miss anything) and forms (for the details) to create my return thus knowing which forms to go after. The step by step is becoming more and more hoops to jump through. Overall I'm a satisfied 29 yr TurboTax user having paid $16 for the first copy of the pgm. Keep up the good work and party on!