I have used Turbotax for 25 some years. For the first time I could not download by state return. Your professional agents spent the hours needed to diagnose the problem, make the corrections needed, and get my PC to working order. All at no extra charge. THANK YOU ALL.

The program is fine, but TurboTax should STOP lobbying against our government's effort to offer free tax preparation software for everyone. It's criminal to force taxpayers to pay third-party vendors for tax preparation software just so they can file accurate tax returns.

It's a pretty clunky and cumbersome interface for 2026. Not much has changed, and it's still difficult to get my taxes done, even though I've been using TurboTax for many years, I'm smart, and I'm technology proficient. It should be much, much simpler. One feature that would add a lot of utility is the ability to upload a picture of W-2s and 1099's so that I don't have to enter the data manually. I would also like to have more control to enter data directly on forms in Forms mode, rather than needing to enter it in the background worksheet which is always tedious to figure out. I should also be able to file electronically even if I have overridden some fields.

I have used Turbo Tax Desktop on MAC for at least 13 years. This year's version is the one of the worst experiences I've ever had with software in my life. I tried paying the $25 fee for filing Arizona online and the program failed at that point. I did get great help from the support number, but we were still not able to resolve the issue and I had to end up paying the additional $40 fee for having it deducted from my return. I may try the free web version next year, but will never pay to use Turbo Tax again.

I don't like how it tries to sell you something frequently. Also don't like one of the options that gives you option to buy service or return later to buy - makes you tell a lie to move forward - I had no intention of coming back to purchase. I pay you for the product, I resent the continued sales after I bought the product.

This was my first year to use Turbo Tax. I found it hard to find and review the income items (1099div) that I entered myself. The ones automatically imported were easily found. If I did the entries correctly, this product will be a big money saver compared to what my accountant charged. :-)

I have been using TurboTax for about a dozen years or so, and I obviously think it's pretty good or I would have tried something else. But it's not perfect, so hopefully they don't take their foot off the gas. I do like the step-by-step approach. This year I had some difficulty entering the info for a home refinance --- I think they need to clean up that section to allow for ALL POSSIBLE SITUATIONS. It can get complicated, so that may be a challenge, I don't know.

Not great. Glitches and having to go back to beginning of section all the time. But the real issue was that they offer to send in the payment for you but if you foolishly elect that, you have no proof it was timely submitted to the IRS and you are exposed to interest and penalties. Do not submit via TT! Only go to IRS and state sites directly so that you avoid this expensive risk.

I have used turbotax for years and have been very pleased with the results. This year I ran into a snag as I had to wait for Form 4136 to be available, after it was ok to file I did so only to be denied by the IRS. They calmed there was an error on form 4136 that turbotax didn't catch. But in your defence I found no error to correct so I filed without that form. That situation was a disappointment as it caused me to loose a $51 tax benifient.

I really missed It's Deductible. The system you have now does not go into enough detail. It is almost not helpful. It is difficult to tell where the end of the list because the computer will jump to another place. A few times when I entered a new item the old listing remained. Why did you get rid of It's Deductible when it worked so well.