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Customer reviews for Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Deluxe 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
4.1 out of 5 stars
stars
29.5K ratings29.5K reviews
  1. 5 stars54% (15.9K)
  2. 4 stars20% (6,020)
  3. 3 stars12% (3,620)
  4. 2 stars6% (1,800)
  5. 1 star7% (2,110)

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Showing 821-830 of 29,516 reviews
Feb 25, 2026
Reviewer name: Ttax critic
2 out of 5 stars
2 out of 5 stars review

Has its flaws.

Same old Turbotax. First few entry times there were entries that failed to propagate to other forms as required. I had to make several manual entries to make the return work properly mechanically. You should at least try to have your code pass its situation tests before releasing it.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 7, 2026
Reviewer name: SHARN take it or leave it
2 out of 5 stars
2 out of 5 stars review

TURBO TAX IS TOTALLY ANNOYING

There were pages that would not load. I finally got Google to help me solve what to do to get around the problem. Then, when I went to pay, my credit card expiration date was month 11. You could not scroll past 08. And the final kicker was there was a problem filing. Come back later and retry. It had assured me all was well with my return. I have probably taken 1/3 more time to file than it should have.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Feb 18, 2026
Reviewer name: help is no help
1 out of 5 stars
1 out of 5 stars review

I want my refund direct deposited

I want my ohio state refund direct deposited, but I can not locate this option. I don't see any space on the form to enter my checking account # and routing #. The program help talks in circles and the directions tell me to use options not available.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Mar 28, 2026
Reviewer name: tagg026
4 out of 5 stars
4 out of 5 stars review

Could Be Better.

Doesn't seem as easy to use as in previous years or maybe I'm just getting older and less tolerant of this crap. I've been using this software for over 5 years so when it asked me to calculate last year's taxable SS benefits for some idiotic calculation, you would think the software could have done that for me. I mean the records are on the same computer. Less helpful and more work!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 23, 2026
Reviewer name: PatrickD8675309
3 out of 5 stars
3 out of 5 stars review

TurboTax...Not what it Used To Be

I've been using Turbo Tax for decades both on a PC and now on a Mac, and it just isn't what it used to be. There were formatting issues where a complete number didn't fit on one line in a display and wrapped around itself in a box (charitable giving worksheet), I hit at least two links for more information that didn't go anywhere (I received an error message), multiple links in the Visit Each Area didn't go to the same place twice (despite pressing the same button multiple times), and the display would put a number in a column on the overview for Wages or Deductions saying the app was using one number but display another. Turbo Tax used to just be tight. I previously answered the questions in a logic order and completed my taxes. This run through made me question why a number of things happened, requiring me to go to the Tax Forms themselves to try to decipher how a specific number was calculated. I seem to recollect that previous versions had flags to provide feedback if something wasn't working correctly but that feature seems to have disappeared, as if Intuit doesn't care about making their desktop product any better. There were multiple items I would have flagged for feedback. The app is now filled with repeated up sales, some without costs laid out ahead of time. I feel like I was being driven toward the online version of Turbo Tax 2025, and the offer showed a cost of zero dollars, while I anticipate I still would have had to pay for the online software, a state filing, and a fee to try to pay my tax bill with a credit card (yet the offer showed $0). I loved this product years ago when I started using it. Now, I use it while keeping my eye open for something more user-friendly.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 6, 2026
Reviewer name: Unhappy Camper 69
1 out of 5 stars
1 out of 5 stars review

Turbo Tax has Become a Pain to Use

Turbo Tax at one time was an excellent way to file taxes. It has become a repository of sales pitches. Once easy to use, the program does not make it easy to correct rejected returns. It once did. Lots of screen prompts which lead to useless and dead-end solutions. I'm not a new to this program, well over a decade of use.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 13, 2026
Reviewer name: Larry LJ
2 out of 5 stars
2 out of 5 stars review

NOT happy with TurboTax start-up of the program.

I pre-purchased TurboTax. Upon installation, I was bombarded with your TurboTax advertisement for the "on-line" version and I couldn't start doing my taxes until I figured out how to get around that. I had to call the 800 number and listen to the three question prompt "many", many times. I finally screamed at the phone to get me an agent, and it finally did. You need to fix that! I've been using TurboTax since its inception. I have always praised TurboTax to my friends and family. If this happens again next year, I will switch to another tax preparation software.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Jun 16, 2026
Reviewer name: Pearly56
4 out of 5 stars
4 out of 5 stars review

Nearly impossible to find estimated tax payments.

The one thing I really, really need is to be able to calculate my estimated tax payments based upon the previous tax year. As I foresee changes to my tax situation, I need to be able to make the corresponding changes to the previous tax year to be able to calculate how that will change my estimated tax payments fo h current year. It may well be possible, but it is nigh on impossible to figure out how to do it. As well, even if nothing has changed I should be able to quickly find the 1040-ES at any time so as to be able to pay my estimated tax without having saved the forms themselves. That is why I have this "great" software, isn't it?

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process.

Feb 20, 2026
Reviewer name: Joe 1302
3 out of 5 stars
3 out of 5 stars review

2025 TurboTax Delux

TTax used to be fun and easy to use. It is now much more difficult. Many more questions are asked about topics I know nothing about. I was asked if some assets are "digital assets". Heck, I don't know how or where my financial institution invests all of money.

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
Apr 1, 2026
Reviewer name: Tigers2026
4 out of 5 stars
4 out of 5 stars review

Generally Good

Generally, the instructions were good. I kept getting flagged for a "correct" zip code from the State Retirement System. I used the one provided by SCRS and used on my 2024 Federal Tax form. It wouldn't accept it and told me to file my mail. I had already paid the electronic filing fee!

Review from turbotax.intuit.com
Helpful?4DDLYI3MZRV613972215405
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.