Have used this product for years. It's the first time I have ever had an issue with the program. The program (or at least the download I bought) had continuous glitches. I wasn't able to import last years information for the first time. And, I lost a complete return and had to completely redo the taxes. What a pain and a waste of time. Disappointed.

there is an issued with programming. For RMD there is a portion for dollars and cents that does not use rounding causing an error. The required RMD has the cents and the withdrawal rounds which looks like there was a withdrawal less than the required amount. In our case it was .02 and we were on the phone with Kevin for almost four hours on January 28, 2025. He was very helpful and tried his best. For a solution we went to the actual form and removed the .02 so the amounts matched which worked perfectly. Kevin was so patient and nice. A good learning lesson for all of us. You have a great employee. Thanks Kevin.

I have used TT for at least 30 years. Both this year and last, I noticed an increase in what I will call "bugs." Programming or networking hiccups, that I suppose should be expected, but it sure creates a number of issues, especially when advance, preventive information from Intuit could have avoided the issues. For example, a brief note to early filers that TT would NOT accept forms in queue this year, would have helped me. I got worried when I completed my return, tried to file, and couldn't. AND there was no message to say, "TT is not accepting files in queue until (FILL in THE DATE.)"

Every year when I file with turbo tax the State electronic fee and electronic deposit total cost isn't known until the very end. It should be up front when the decision how to file is made. $65 fee to electronically file and auto deposit is not known until right before transmitting. n

I had two problems this year with TurboTax (TT). First was an issue when I took distributions from 2 IRA accounts for the RMD for 3 accounts (I elected to cover the RMD for the 3 accounts from onlly 2 of the accounts). TT was unclear on how to handle that situation. The second issue was with entering my IRS PIN. I feel TT should prompt you to enter the infomation instead of having to remember to enter it and then finding where to enter it.

I've used TT for years. First time I've had issues with it. The basics are the same, but I couldn't find answers as easily. Instructions on the CA page regarding differing taxable amounts for Fed and State were ambiguous, because there is no reference to such an animal on the 1099R form.

I've never had a problem with this software, but this year, I am unable to print my forms. I don't recall having to wait to print the returns until after they've been e-filed. Also, I'm annoyed that I was able to print the worksheets for our returns, but not the actual returns. An average rating actually is charitable.

Hi you need to add a step in the preparation process to ask if the taxpayer has an Identity Protection PIN. I forgot to enter mine for this 2024 return before submitting my electronic filing. The returns were rejected. Once I put in the PIN, all three were accepted. If you just added a step to the final review asking if t/p has a ID PIN you would have saved me that step. And you will probably save people from calling you asking why their return was rejected. Thank you and make it a great day!

It worked fine But now I cannot find a copy of the forms on my computer. I just takes me back to a) start over and enter all information or b) check the status of the return (which I know has been accepted so that's worthless. I cannot find a copy of the return anywhere on my computer (I used the downloaded app on a MAC). It's just super frustrating. I don't think I'd ever recommend using the software to any friends because of these constant niggling issues. Since when is saving a copy or being able to search for that copy an issue with tax software. This is just not acceptable.

I just finished a tax issue that I had with Expert Joni. She was Excellent. Very Very patient with me throughout the process. She was a pleasure to work with and made me feel comfortable for all the details. The problem being that unfortunately I had not finished the e-file properly and waited all this time ...4 months for a refund that wasn't going to come because of my error. Now I am confident from Joni's Expert help that I have completed the process.