Using TurboTax for years has made filing my returns a snap. This year however, the info downloaded from my investment company was incomplete, leaving me with a lot of work. Printing out all the data on my investments revealed that ALL of the information was there.It just didn’t transfer into Turbotax as it had in years past. So, not a snap this time.

Desktop 2024 Deluxe version. Does help enter taxes. May allow forms beyond Deluxe version. Fancier looking screens do not help. A couple of places had to read help and tax form instruction a few times to figure out what was meant. (do not recall, sorry) Entering Mutiple 1099-INT and 1099-DIV forms had too many clicks when a fairly simple list would have been great. Confused me when simple interest and investments are lumped together.

Turbo Tax is my go to software not for many many years and I'm a satisfied customer! However, this year, you let me down. Both of our W-2s brought in an incorrect amount when ingested (from 2 different companies) not providing the correct amount for box 18 which I believe is local wages. Of course, TurboTax found no error when checking before e-filing. Then after filing both Federal And State (Indiana), my state was rejected because box 18 was invalid/incorrect. Sure enough, it was and I had to manually change it. A small hiccup but concerned twice. Once for loading the wrong data and twice for not catching it on your double check that this field could be wrong. It was accepted the second time I submitted it thankfully and all should be well. I will. still consider TurboTax my tax software and will continue to use.

The product was extremely difficult to use on macOS. I had to restart multiple times to get certain features to work, often resorting to Googling for solutions. One such message I found stated, 'If you are using TurboTax, it should calculate this for you automatically.' Despite this, the time I spent trying to figure out how to use your product was completely unproductive and frustrating."

Generally, the software performed as in prior years. An exception was that it took two attempts to pay for electronic State filing. First, the credit card processing page would not load. When it loaded and was completed and submitted, an error message stated it did not process and had to be submitted a second time. Annoying!

Still makes filing easy. The one thing that gave me a headache is the advertising of their extra services within the program. Their software does the job of guiding you through the filing process, there is no need to sell "extra help" on top of it.

I've been a Turbotax user since 1997 and a Mac-in-Tax user before that. I completely resent the efforts that Intuit is making to lobby our government to protect their market position and discourage tax simplification. Further demonstration of Intuit's ill-will toward consumers was just demonstrated by the sly effort to add a $40 processing fee for premium service when I attempted to use a portion my federal refund to pay the $25 filing fee. I live near Intuit HQ and have friends that work for the compan. One notable tech company had a motto of "Don't be evil" and I am truly disappointed in Intuit's evil behavior.

Tina was great she helped me to do a uh no an amended file I had to a 1099 miscellaneous that got missed in my original filing and I had to do an amended filing and Tina was just great that she walked me right through it I really appreciate the thought that you put into this program thank you

Good product. However, why did it take the deluxe version which costs $60 versus getting the same tax program online for free? I attempted to use the online free version and just because I had the Health insurance for part of the year I was redirected from the online free version to be required to use your Deluxe paid version. This was not a big addition to the overall taxing forms that should require the need to use your paid Deluxe version versus being able to use the free online version. This needs to be changed.

Turbo Tax has an archaic feeling. 1. It will not save into a directory I created. I had to save into desktop to make it work. 2. Each time I check for a program update, it will waste time saving the returns at least three times Come on, these problems have been going on for a few years now